was offered an early check in and the staffs were friendly and helpful! didn’t manage to enjoy the pool, wish to have spend more time in the hotel if I need not to attend some urgent work matters. can’t wait to be back soon!
From the day before check in to the day of check out. Everything was seamless and great. Got a call from reservation department the night before check in to comfirm the reservation and early check in was offered. Which was a nice touch. Check in took about 30 minutes. But guests were offered place to sit and wait with mineral water offered. Got a free upgrade which was great for weekdays stay. Room was ready and cleaned very well. Sparkling clean. Great job Housekeeping. Dined at the Lantern which offered a bird eye and romantic view of the Marina Bay Area. Overall a marvellous stay. Would like to come back again someday.
Love the hospitality & warm welcome from beginning to end... this staycation is a vacation very long overdue since we couldn’t travel for the past 10 months & we were afraid to step out of the house due to the pandemic... our kids enjoyed the stay so much they weren’t keen to leave the hotel to venture out for meals... our 5
Came with my girlfriend for our anniversary. The room was spacious and well appointed. Dinner at Jade was incredible and highly recommended. It was an extremely pleasant stay as befitting one of Singapore's finest institutions. Would recommend it to everyone I meet!
Staff at the hotel never fail to make the stay pleasant through their hospitality. This is our third stay within the year. They are always attentive, but never invasive into your private space. The experience is definitely a pleasure. I will like to specially commend Alson from Jade Restaurant within the hotel. He took very good care of us during the dinner on Christmas day evening and made our wedding anniversary celebration an extremely pleasant one. We will not hesitate to make a return trip to stay in the hotel or have our meal at the Jade restaurant. Thank you. :)