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About
#6 of 386 hotels in Singapore
Location
Cleanliness
Service
Value
Set in a former post office built in 1928, this upscale hotel overlooking the Singapore River is a 4-minute walk a metro station and 2 km from Marina Bay.
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Property amenities
Yoga classes
Complimentary tea
Outdoor dining area
Walking tours
Books, DVDs, music for children
Gift shop
Sun terrace
Room features
Bathrobes
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Room types
City view
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Location
100Great for walkers
Grade: 100 out of 100
501Restaurantswithin 0.5 km
90Attractionswithin 0.5 km
Contact
1 Fullerton Square, Singapore 049178 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit5 min
Telok AyerSingapore Mass Rapid Transit9 min
Car HireSee car hire from US$89/day
8871Reviews73Q+A100Room tips
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We spent about 18 days at the Fullerton Hotel, the first part of our stay between 12 Dec to 23 Dec 2022, we were in Loft Suite 279 which has a mezzanine floor with the main bedroom, the lower floor being the living and dinning area and the open terrace overlooking One Fullerton. During the first part of our stay, we have access the Straits Club. I thought the Straits Club is more quiet than the main breakfast area but unfortunately the variety of food is limited as compared to the main Town restaurant. The complimentary afternoon tea menu was sadly poor quality. The evening drinks were good. I think Straits Club could do with a more relaxing ambience with its decor and offerings. Fullerton needs to rethink about the Straits Club offerings. It's too 1980s mindset for me. We…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear dragonprincess15 Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore. We are truly sorry for the service shortfalls you experienced during your stay with us. Please be assured that I have personally shared your comments with the relevant team members to further improve on the areas you have highlighted. We hope to welcome you back again in the near future. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s a very nice city hotel. Beautiful building, but overall too big to offer top-notch service. Doormen barely said hi, no one helps with the doors for most of the time (= not top-notch service), it’s a busy place, which takes away anything “special”. Breakfast buffet was underwhelming, including its self-service standard coffee machines, which make for very mediocre anything. A hotel shouldn’t get 5 stars if you can’t make a proper latte. The club lounge is nice, but not really cozy. Offers no window views, very bland feel. Food is mediocre. Club staff is excellent though. If you’ve club access, you can opt for a limited breakfast there or go to the downstairs restaurant instead. Rate included free breakfast and with that visiting the restaurant downstairs was a no…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear BigTraveler002 Thank you for having made The Fullerton Hotel Singapore your accommodation of choice and for taking the time to share your feedback with us. I regret to hear about your less than satisfactory experience during your recent stay. Please accept my sincere apologies for any shortfalls in service that you had experienced. I have shared your comments regarding your guestroom and restaurant experience with our team for their attention. Your feedback will be useful in our continuous efforts to enhance our guests’ experience. Our guests’ satisfaction is the reason for our efforts to do better, and it is feedback from valued guests such as your good self that spurs us to improve. I hope that you will give us another opportunity to restore your faith in us and look forward to welcoming you back again. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Definitely a 5-star hotel. You can’t beat the location. You walk out the door and there’s the Merlion icon facing the Marina Sands Bay. The rooms are very spacious. The staff go all out to accommodate your needs. The breakfast buffet is outstanding, a bit pricey but worth it. Highly recommend The Fullerton.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear soigal Thank you for taking the time to review your recent stay at The Fullerton Hotel Singapore. I am delighted to hear that you have enjoyed our hospitality and breakfast offerings at Town Restaurant. Our team endeavours to provide a level of service that is synonymous with our signature Fullerton hospitality, and it is always a pleasure to receive positive feedback such as yours. We look forward to welcoming you back in the near future! Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Fullerton hotel is an historical post office converted in a luxurious hotel. The building is quite old and frankly the design and the rooms are quite old fashioned. Maybe 20 years ago it would be considered luxurious.. However, the location is great and close to the MRT station. What really stood out for us was the level of service and professionalism provided by the hotel staff. When we checked-in there was a problem with our room and Joshua the receptionist in charge of us took the initiative to upgrade us to a better room and he personally went to inspect it to make sure we wouldn’t be disappointed again! He also made sure to send us a honeymoon present! Joshua definitely knows how to make guests feeling welcome and treat them with the best hotelier heart. We also had…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear Frank G Thank you for having made The Fullerton Hotel Singapore as your accommodation of choice. Our team strives to create exceptional experiences for our guests through our signature Fullerton hospitality and I am delighted that we have made your stay an unparalleled one. It will be my pleasure to share your note of thanks with our colleagues at the Lighthouse and Reception! As you have aptly outlined, the uniqueness of the experience lies in the fact that our landmark hotel is rich in history, which we aim to share with all our guests. We look forward to welcoming you back soon. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My girlfriend and I had an incredible stay at the Loft Suite at the Fullerton Hotel. The only thing that was better than the hotel’s regal architecture and historical significance was the impeccable service. The hotel manager Shazwan was extremely helpful, knowledgeable and anticipated our needs even before we did. This is a must-have experience for tourists and locals alike.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear cheapohippo Thank you for having taken the time to review your recent stay at The Fullerton Hotel Singapore! We are delighted to hear that you have enjoyed your experience with us and thank you for your kind endorsement of our hotel. Shazwan will be heartened to know that his warm hospitality and professionalism have resulted in a memorable stay for you. Once again, thank you for your support, and we look forward to welcoming you back soon! Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed and celebrated our Marriage-Anniversary Celebration from 11 Dec to 17 Dec 2022. Fullerton Hotel and Fullerton Bay Hotel always is our 1st choice :) We really enjoyed the FH and FBH team excellent services. Especially during Festive season. The Christmas decorations were beautiful, full of christmas spirits and the ambience were amazing :) With Sharon assistance. She arranged our 2 nights (11-12 December) in Fullerton Suites. The room is huge with balcony facing Marina Bay, cosy outdoor room with beautiful scenic. Another 4 nights (13-17 December) we stayed in Marina Bay View room. The full view looking at the bay, one fullerton and fullerton bridge were superb :) Our 12 December celebration, was well planned and organised by Paul. The Lighthouse Restaurant…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear KKChia Thank you for having made The Fullerton Hotel Singapore and Fullerton Bay Hotel as your accommodation of choice- especially your Anniversary celebration! We are very pleased to know that you had a wonderful time and thank you for your commendation. Your words of encouragement will certainly be conveyed to the team, they will be very encouraged by your feedback. Once again, thank you for spending this special occasion with us and we look forward to celebrating many more with you and your wife. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you appreciate history and culture I would recommend a visit to The Fullerton Building. The Fullerton Building was opened in 1928 and named after Robert Fullerton, who was the 1st Governor of the Straights Settlements. The building originally had five founding tenants: the General Post Office, The Exchange, Singapore Club, the Marine Department, and the Import and Export Department. The building is currently used as a hotel and has a small museum with in, where I learned quite a lot of Singapores history.
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
15 Helpful votes3 Reposts
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 3 weeks ago
Dear NJA_7 Thank you for taking time to review your experience at The Fullerton Hotel Singapore! Our team endeavours to provide a level of service that is synonymous with our signature Fullerton hospitality. The uniqueness of this experience lies in the fact that our landmark hotel is rich in history, which we aim to share with all our guests. We hope to have the pleasure of welcoming you back on your next visit! Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Impressive family stay at the Fullerton, nicely located to the main landmarks are within walking distance, hotel is well decorated for Christmas, stunning view of the river and Marina Bay, staff are friendly. Special thank you to @Rafi Patani at the concierge for your dinner advice. We enjoyed our stay.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 4 weeks ago
Dear David W Thank you for taking the time to review your recent stay at The Fullerton Hotel Singapore. Our team endeavours to provide a level of service that is synonymous with our signature Fullerton hospitality. Thank you for your note of recognition to our team especially, Rafi. They will be heartened to know that their warmth and hospitality had made your experience a memorable one. We look forward to welcoming you back in the near future! Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are nice and generally clean but this time I found some restaurant staff were very rude and unhelpful. I just tried to order a takeaway coffee from the restaurant (which we had done the day before) this time I was told the restaurant was closed for lunch and to come back at 4pm if I wanted a coffee (3 hours away) I asked what had changed since I had ordered the day before and I was then told to order room service if I wanted a coffee. I said I just want a takeaway. Then she said I could order coffee but would have to wait 20 mins. Basically I couldn’t get a straight answer and found this member of staff ‘Hope’ grumpy, unnecessarily rude and unhelpful with a very condescending and dismissive attitude. She then appeared to be complaining about me to a fellow staff member…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 5 days ago
Dear globaltraveler2030 Thank you for taking the time to review your recent stay experience at The Fullerton Hotel Singapore. We have reviewed your feedback and addressed them with our teams and reiterated the importance of customer care in all our interactions. Please accept my sincere apologies for this service shortfall. Your feedback has been invaluable as we seek to ensure every guest is well taken care of and enjoys the standard, service and warm hospitality synonymous with the Fullerton brand. We look forward to another opportunity to welcome you back to our hotel. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darshan was so warm n welcoming to me n my girlfriend,for her birthday! And what more the room was alreayd an hour early! Thankful for darshan n team! We will definitely come back next time for sure!!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gino Tan, General Manager at The Fullerton Hotel Singapore
Responded 4 weeks ago
Dear Rudy Thank you for having taken the time to review your recent stay at The Fullerton Hotel Singapore! We are delighted to hear that you have enjoyed your experience with us. We appreciate your support of our hotel and look forward to welcoming you back soon. Yours sincerely, Gino Tan Country General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$366 - US$477 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four seasons singapore, singapore four seasons, fullerton hotel singapore
LOCATION
SingaporeSingaporeClifford Pier / Downtown Core/Downtown Singapore / Central Area/City Area
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