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Grand Hyatt Singapore

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Grand Hyatt Singapore
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2,818 Reviews from our TripAdvisor Community

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Showing 2,469: English reviews
Reviewed 1 week ago

Very central to the shopping paradise on Orchard Road. As it was my birthday the hotel staff upgraded us to a suite. How can anyone complain? Although there was an issue concerning our bill, the problem was resolved very quickly and professionally in our favor.

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Helpful?
Thank David M
grandhyattsingapore, Management team at Grand Hyatt Singapore, responded to this review

Dear David M, Greetings from Grand Hyatt Singapore! It is encouraging to note that you were pleased with the recent stay experience and that our team members have impressed you with their hospitable services. We certainly look forward to welcoming you back to your home away from home soon. Best regards, The Grand Hyatt Singapore Management Team

China
Reviewed 1 week ago

Over the past 3.5 years, my husband has stayed here frequently for business travel, and over these years I have tagged along on numerous trips. My last review of the Grand Hyatt Singapore was a little over 2.5 years ago, and after many visits, I feel I have to adjust my rating. I have personally stayed in at least 10...

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Helpful?
Thank Trisha C
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Trisha C, Greetings from Grand Hyatt Singapore! Thank you for sharing your feedback. While were heartened to read that your husband and you have been staying with us over the past years, we especially concerned to note of your observation in the standards our service. We truly regret that we have, on this occasion, failed to deliver the level...

Hong Kong, Hong Kong
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Thank waimingl2017
Spring, United States
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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1Thank 116michaeljamesm
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Seattle, Washington
Reviewed 1 week ago

The Grand Hyatt Singapore is in a great location in the Orchard area that is near the MRT, shopping and lots of restaurants. The staff here is fantastic. Everyone goes above and beyond to make your stay an enjoyable one. My husband is a diamond member and the breakfast and evening food is amazing. The staff knows everyone by name...

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Helpful?
Thank shbc2
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear sbhc2, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very happy that your husband and yourself have enjoyed the experience and felt at home during your stay with us. Thank you for your continued support through our World of Hyatt program and we look forward to having you back again soon! Best regards, The Grand...

Zurich, Switzerland
Reviewed 1 week ago via mobile

I can highly recommend this Hotel if you are in town for business. Try to get the Club level in order to get all the advantages of the lounge. Staff is very friendly and helpful. Restaurant has many different variations of food an I am sure everyone can find something tasty.

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Helpful?
Thank Andre042
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Andre042, Greetings from Grand Hyatt Singapore! Thank you for your review and recommending our hotel to the TripAdvisor community. We are glad that you have enjoyed your stay and also, dining at our restaurants. We shall look forward to the pleasure of welcoming you back again when you next visit the Garden City! Best regards, The Grand Hyatt Singapore...

Quilmes
Reviewed 1 week ago

We were in the hotel with my family for 2 days prior to going to the Marina Bay Sands. The hotel is really nice, located in the center of the city near the main shopping malls. You can go walking distance to the street where the malls are and see different kind od things. The hotel is really big and...

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Helpful?
Thank Evangelina D
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Evangelina D, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted that you were pleased with the location of our hotel which made your shopping experiences even more wonderful. We certainly look forward to having you and your family back again soon! Best regards, The Grand Hyatt Singapore Management Team

Singapore, Singapore
Reviewed 1 week ago

Grand Hyatt Singapore is still one of the favourite hotels which I have stayed. It is simply one of the best hotel for accommodation whether for business travelers or families for holidays as it is situated just outside (walking distance) the Central Business District (CBD) area where there is charges if you choose to take taxi to and fro the...

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1Thank MatthewJamesTan67
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear MatthewJamesTan67, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy to note that Grand Hyatt is one of your preferred accommodation choices in Singapore. We certainly value your continued support and shall look forward to the pleasure of having you back soon! Best regards, The Grand Hyatt Singapore Management Team

Tucson, United States
Reviewed 1 week ago

Very nice upscale hotel in convenient section of Singapore. Extensive shopping of all types, and extensive eating options both in the hotel and in the local area. Great service from the staff. We had lounge access and both the breakfast and the evening coctail hour were great with a large selection of delicious options.

Review collected in partnership with Hyatt Hotels
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Thank Jim J
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Jim J, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to note that you have had a pleasant stay and we look forward to the pleasure of welcoming you back for more memorable and comfortable stays. Best regards, The Grand Hyatt Singapore Management Team

Perth western australia
Reviewed 1 week ago

Most staff were excellent. Others needs to brush up on their skills. Hotel also unfortunately did not explain credit card policy well which unfortunately left me disadvantaged. However Syed Ali Adman came to the rescue and solved the issue. Thank you for all his assistance.

Review collected in partnership with Hyatt Hotels
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1Thank diannedorothyl
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear diannedorothy, Greetings from Grand Hyatt Singapore! Thank you for sharing about your recent experience. While we were happy to note that you were pleased with our overall service, we are concerned to note of your feedback regarding the slight overlapse which we will be rectifying. Your compliment for our colleague will also be shared with him. We look forward...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $356 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hyatt Hotels Corporation, Ctrip TA and Agoda so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#42 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
17 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand Club Room will be the best value as guests can access to Grand Club lounge”
 of 5 bubbles MatthewJamesTan67, 18 Mar 2017 | Read review
“Recommend a club room as it includes breakfast and snacks during the day.”
 of 5 bubbles Miloj, 2 Mar 2017 | Read review
“not so much clue about it bur our 640 are very nice”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • nice welcome in September
  • this how the housekeeping treat us so special
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
5 of 5