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Grand Hyatt Singapore

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Grand Hyatt Singapore
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2,751 Reviews from our TripAdvisor Community

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Showing 2,412: English reviews
Bangkok, Thailand
Reviewed 30 December 2015

Stopped by Singapore for 2 nights on way to Thailand. Used well earned points to cover stay and was upgraded to a suite. Excellent location (walking distance to ION Orchard Rd etc), great room (big enough for 2 adults and 2 kids) and worth requesting for hifi for room (B&O). Once shopping is done, the gym and pool are a...

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Thank Rob P
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Rob P, Thank you very much for staying with us. We are pleased to learn that you have enjoyed our hotel’s facilities, location, services, and room. Your kind feedback will definitely be shared with the team and we shall look forward to the pleasure of welcoming you back again when you next visit Singapore. Best regards, The Grand Hyatt...

Manila, Philippines
Reviewed 30 December 2015 via mobile

Stayed here for 3 nights. Location on Scotts road is great. Very near the malls. Taxi's are easy to find. Had no trouble getting one going back to the airport. MRT is accessible. The hotel itself is quite spacious. The lobby is very large. Elevators are generally very quick. The room itself is pristine. The bed is very comfortable. Good...

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Thank Charles Y
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Charles Y, Greetings from Grand Hyatt Singapore! Your review is well appreciated as it provides us with insights on what pleases our customers and what we can improve further on. We are pleased to know that you found our room comfortable and it is also delightful to read that our location, facilities, amenities and service were what highlighted your...

Kingdom of bahrain
Reviewed 30 December 2015

Very good hotel and perfect location in middle of Orchid street . Big room Breakfasts more than perfect Hospitality very good I think it got one of the best location specially for family because of fast food restaurant, money exchange and others around you They concierge team very friendly and always available to help you with smiles

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Thank Makk30
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Makk30, Thank you for making Grand Hyatt Singapore your choice of stay during the festive period. Your positive review is truly encouraging for all the associates in the hotel. We appreciate your feedback on letting us know what made your stay fantastic especially with regards to our location, atrium, buffet spread and room amenities. We endeavour to provide top-class...

London, United Kingdom
Reviewed 29 December 2015

Hotel is located smack bang on Orchard Road. Ideal for shopping, food and sightseeing. Staff could not do more for you and the rooms are incredible. If your into the gym, then the gym here is pretty good with a spa area also. Pay the money and stay here.

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Thank Shane N
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Shane N, We appreciate your insights on what made your stay comfortable and we are delighted to know that you had an enjoyable experience with us. Additionally, our Learning and Development team will also engage the team in corrective trainings to ensure that our team members are better equipped to deliver efficient and courteous service. We look forward to...

Assenede, Belgium
Reviewed 28 December 2015

I have stayed many times in the past years in Singapore 5 star hotels, but I always have to come back to the Grand Hyatt, as to me it is the perfect fit for myself in terms of high standard service level, price, quietness, choice of dining, business facilities, etc...One always feel important there!

Review collected in partnership with Hyatt Hotels
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Thank Hugo C
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Hugo C, Greetings from Grand Hyatt Singapore! Thank you for your review. We truly appreciate your loyal and continued support over the years and it is certainly a pleasure to note that our hotel is your preferred accommodation whenever you visit Singapore. The entire team looks forward to the pleasure of welcoming you back to your “Home Away from...

Paris, France
Reviewed 27 December 2015

Do I need to say anything else? Ideal location at the intersection of Orchard and Scotts road, ultimate service, excellent restaurants (Mezza nine is a must). The spa offers great massages and I love the relaxing room for a nap after a long day of work... I recommend junior suites in the main building. Outstanding breakfast and high tea.

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1Thank Michael75015
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Michael75015, It was our pleasure to have you as our guest and I am delighted that you have thoroughly enjoyed the stay at Grand Hyatt Singapore. We certainly look forward to welcoming you back for another enriching Hyatt experience in the near future! Best regards, The Grand Hyatt Singapore Management Team

Singapore, Singapore
Reviewed 25 December 2015

I've stayed at quite a few Grand Hyatts in this part of the world (e.g. Shanghai, Bangkok and KL) and I'm afraid that Singapore was probably the least impressive. There were some positives though, including the friendly staff, central location and good choice of evening drinks in the Grand Club. (Confusingly, there are two separate Clubs in this hotel, one...

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1Thank jamesc23
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear jamesc23, We truly appreciate you taking the time to share your recent stay experience and I regret that we have, on this occasion, failed to deliver the level of services that you have come to expect from a Hyatt hotel. Taking this opportunity, I would like to share with you that we do have renovation projects in plan; however,...

Kuala Lumpur, Malaysia
Reviewed 24 December 2015

Our 3rd visit to Hyatt Singapore for 4D3N (21/12-24-12). Our first choice of hotel when staying around Orchard, previously we stayed at Royal Plaza (just across building) but Hyatt provided Valet serviced, more spacious rooms & better facilities. The reception was friendly, helpful & have tried their best to serve me well upon check in. My kids has rewarded a...

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Thank VeLL88
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear VeLL88, Thank you for sharing your reviews here on TripAdvisor and please accept our sincere apologies for the shortfall faced. We appreciate you bringing it to our attention in order to seek for further improvement. The team at Grand Hyatt Singapore looks forward to welcoming you again in the near future. Best regards, The Grand Hyatt Singapore Management Team

Houston, Texas
Reviewed 24 December 2015 via mobile

We attended our niece's wedding at the Grand Hyatt ballroom on a Saturday afternoon as a guests. There was a nice private room for the traditional tea ceremony which went well except that the soiled and dirty room carpet was totally not expected of any hotel claiming to be of a 5 star rated. The cocktail reception was well arranged...

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2Thank Tony T
grandhyattsingapore, Grand Hyatt Singapore Management at Grand Hyatt Singapore, responded to this review

Dear Tony T, Thank you for sharing the experience here on TripAdvisor. We have taken note of your constructive review and we will address it with great care. The team at Grand Hyatt Singapore looks forward to welcoming you again for another memorable experience in the near future. Best regards, The Grand Hyatt Singapore Management Team

Tokyo, Japan
Reviewed 23 December 2015

Hotel has 5 star services and rooms ready as well as fantastic foods. Only concern is the crowded street in front of it and can get pretty annoying depending who you are with, definitely no kids but great for business.

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Thank TK-Infinite
grandhyattsingapore, Grand Hyatt Singapore at Grand Hyatt Singapore, responded to this review

Dear TK-Infinite, Thank you for choosing to return and stay with us and we are delighted that you had an overall positive experience. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Best regards, The Grand Hyatt Singapore Management Team

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Chinese, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $365 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Expedia, Agoda, Ctrip TA and Travelocity so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#41 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
16 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not so much clue about it bur our 640 are very nice”
 of 5 bubbles 186kartikat, 21 Feb 2017 | Read review
“Old and outdated rooms so be careful”
 of 5 bubbles markmT4126FQ, 17 Feb 2017 | Read review
“Every room is great, specially the grand deluxe room : spacious, quite, sunny, big bathroom too”
  • this how the housekeeping treat us so special
  • nice welcome in September
 of 5 bubbles lilis2014, 15 Feb 2017 | Read review
“Rooms in the first tower are better than the ones in the second tower.”
 of 5 bubbles BobzT, 31 Jan 2017 | Read review
“Pool side rooms are nice.”
 of 5 bubbles rztravels, 30 Jan 2017 | Read review
5 of 5