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Grand Hyatt Singapore

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Traveller (1291)
Room & Suite (806)
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Overview
  • Excellent59%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“straits kitchen”(203 reviews)
“orchard road”(439 reviews)
“martini bar”(49 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (3,439)
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1,732
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1,732
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270
119
61
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All reviewsstraits kitchenorchard roadmartini barpete's placegrand club loungegrand deluxe roomshopping districtf bbusiness hotelbusiness tripcentral locationbuffet breakfastearly checkmrt stationbrixscottsmezza
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721 - 725 of 3,011 reviews
Reviewed 6 December 2016 via mobile

I was in Grand Hyatt Singapore in November. That was a great stay. 1) The location is really convenient with only 5mins walking distance from Metro. Also, many large and new shopping malls nearby. We can get nearly all we needed within 10mins walk. 2)...More

Thank Chiu Ki N
Response from grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt SingaporeResponded 8 December 2016

Dear Chiu Ki N, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad to learn that you have enjoyed our rooms and amenities. Indeed, our hotel is conveniently located in the heart of Singapore’s entertainment and retail hub and we shall...More

Reviewed 5 December 2016

Great location, great rooms, great service - worth every cent once you've adjusted to the cost of living here. Very nice hotel with good restaurants, not that you need to use them because they are everywhere. Try out the night club BRIX - party time...More

Thank KingMicky
Response from grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt SingaporeResponded 8 December 2016

Dear KingMicky, Thank you for your kind review of Grand Hyatt Singapore, especially with regards to our service standards, facilities and location. Your compliments serve as a form of encouragement and motivation for all our associates to uphold the 5-star standard expected of our hotel....More

Reviewed 5 December 2016

Traveled to Singapore on work related trip. Mostly everythung was great. Only complaint was that the breakfast buffet needed more westerb options for my taste. Other than that it was great. Great location to go anywhere around the island.More

Review collected in partnership with Hyatt Hotels
Thank alejandrocF6400LV
Response from grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt SingaporeResponded 8 December 2016

Dear alejandrocF6400LV, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy that you have had a pleasant stay with us and you have enjoyed our facilities. Additionally, our Executive Chef will review the breakfast selections to further enhance the dining experience...More

Reviewed 4 December 2016

We had a terrible time with check in when we changed to connecting rooms. We were told that both rooms would be ready by 2:00 pm but got one room at 5:15 pm and the other at 7:15 pm all this while I waited in...More

Review collected in partnership with Hyatt Hotels
1  Thank davesA5647SM
Response from grandhyattsingapore, Management team at Grand Hyatt SingaporeResponded 16 December 2016

Dear davesA5647SM, Greetings from Grand Hyatt Singapore! We regret to note of your unpleasant check-in experience as the limited connecting rooms are not available upon your arrival. Please rest assured that we will address this issue with the team as well as remind them to...More

Reviewed 4 December 2016

Excellent location. Beautifully appointed rooms. Great service by the housekeeping staff. Very helpful at the check-in counter. Kids fell in love with their room. Would have loved to have some more time that I could've spent on the holiday, though.More

Thank VRNPerth
Response from grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt SingaporeResponded 5 December 2016

Dear VRNPerth, Greetings from Grand Hyatt Singapore! Thank you for your review. We are pleased that you have had a pleasant stay experience and that your children loved the room. We hope to have you and your family back for an extended visit when you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$231 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Singapore
#21 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#24 Family Hotel in Singapore
#49 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$231 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Singapore
#21 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#24 Family Hotel in Singapore
#49 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1291)
Room & Suite (806)
Dining (97)
Pool & Beach (67)
Amenities (42)
Business Centre & Event Rooms (14)
Questions & Answers
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priya14
18 March 2018|
Answer
Response from GrandHyattSG | Property representative |
Dear Priya14, Our rooms have not been renovated. However, there will be plans for renovation. We will share an update on our website and social media channels to update our guests on the works. Warm regards, Grand Hyatt... More
0
Votes
Anupam_Rungta
16 August 2017|
AnswerShow all 8 answers
Response from David Michael S | Reviewed this property |
Yes and yes
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Votes
Room Tips
"Inside view is probably better, suite room is really big"
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"Do NOT use room phone. Some hotels in Singapore offer free local calls! Not the case of Grand Hyatt which..."
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"I love the rooms I stay in on the club floor. I have never stayed in any other rooms."
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"ask for 20th floor - grand deluxe plus lounge."
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