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Grand Hyatt Singapore

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2,685 Reviews from our TripAdvisor Community

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Showing 2,363: English reviews
Dubai, United Arab Emirates
Reviewed 10 November 2015

This hotel is ideally located, close to the Orchard Road MRT stop with all the malls, shops and restaurants of that area in easy walking distance. Room was wel decorated if somewhat dark due to relatively small windows. There is a nice bar inside the hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ChristiaanOpReis
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear ChristiaanOpReis, Greetings from Grand Hyatt Singapore! We are glad to note that you like the location of our hotel and shall definitely look into synthesizing more of the “warmth” components into our design concept. We look forward to the opportunity of welcoming you back again in the near future. Best regards, The Grand Hyatt Singapore Management Team

Irvine, California
Reviewed 10 November 2015

I was traveling for business and also able to catch some of the Singapore F1 Grand Prix excitement while in town. Singapore is a bustling business hub and I was in town for several days of meetings with colleagues from across the Asia region. This was a very comfortable and relaxing hotel...clear from the fountains at check-in and the lovely...

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Helpful?
1Thank Dave T
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Dave T, Greetings from Grand Hyatt Singapore! Thank you for your review. We are happy to learn that your stay with us in September has been comfortable and relaxing. We shall definitely look forward to welcoming you and your family when you return to Singapore for a vacation. Best regards, The Grand Hyatt Singapore Management Team

Adelaide, Australia
Reviewed 6 November 2015

Just off Orchard Road, the Grand Hyatt was a wonderful mixture of business hotel combined with a tropical resort. The rooms are spacious with excellent bathroom and view. The breakfast buffet was expansive, fresh and delicious. The gym facilities are good and a nice pool. Staff are very helpful.

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Helpful?
1Thank CellarBella
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear CellarBella, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very happy that you have enjoyed the stay and you were pleased with the service delivered by our team. We shall look forward to the pleasure of welcoming you back for more memorable experiences. Best regards, The Grand Hyatt Singapore Management Team

KL, Malaysia
Reviewed 5 November 2015

Great facilities, great staff , and very good customer service. I have been staying there for the last 15 years whenever I go to to Singapore, its like home away from home for me. This type of service brings me back each and every time. I must also add that the Hyatt is situated conveniently and easy reach to the...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jeffrey R
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Jeffrey R, Warm greetings from Grand Hyatt Singapore! Thank you for your generous review and support of our hotel. We are encouraged that you enjoyed the convenient location, excellent services and great facilities and the team has made you feel at home. We certainly look forward to accommodate you again for another memorable experience when you next visit Singapore....

Plainfield, Illinois
Reviewed 4 November 2015

Nice business hotel in the heart of Singapore, has almost all kinds of amenities like a resort but its not a resort. Nice place to stay if you love shopping, hotel has some good stores, surrounded by lot of shopping malls , branded, designers stores, Galleries, and outlets. Is by Orchard road which is a very busy and big shopping...

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Helpful?
Thank AKG001
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear AKG001, Thank you for staying with us at Grand Hyatt Singapore! We are extremely glad to hear of the excellent service rendered to you by Ery Basilran, Filzah and Arina. Here at Grand Hyatt Singapore, we pride ourselves on delivering personalised experiences for every guest and we will certainly share your review with the special mentioned ladies. On the...

Jakarta, Indonesia
Reviewed 4 November 2015

This hotel used to be one of if not the best, especially in the 90s and 00s. Well past its former glory these days especially considering the choices available around the same prime area. Although one can accept its shortfalls in design and maintenance, what is most unfortunate is that it has also lost its high-end service. The good part...

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Helpful?
Thank TamuHonorer
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear TamuHonorer, Thank you for taking the time to share your experience with us. It is indeed very disheartening to learn of your disappointment with your overall stay with us and I am equally concerned to note of the lapses in service rendered by the respective team members. Please rest assured that this matter has been addressed with the team...

Melbourne
Reviewed 4 November 2015 via mobile

We booked at a cheap rate and were ultimately upgraded because of problems with the first room we were allocated. If I had paid advertised rate I would have been disappointed with the serviceable but small rooms. Service is also very, very patchy. Pool area is lovely, breakfast and room service fine but nothing special for the price.

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Helpful?
Thank kagil2
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear kagil2, We have taken your comments about the service into consideration, please be assured that your feedback is important to us and we will be taking the necessary steps to action on your feedback. We hope that you will not let this deter you from visiting us again and we look forward to welcoming you back to Grand Hyatt...

New York, NY
Reviewed 3 November 2015

Other hotels I stayed in: Westin Singapore Sheraton Towers Nights stayed: Several occasions 15 Nights It's a bit older then the Westin, but newer then the Sheraton. You stay here if you want to be close to everything. You walk out and you're right on Orchard Road for shopping and Food. It's a taxi ride to the hawker food centres,...

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Helpful?
Thank ChungWNg
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear ChungWNg, Whilst I am delighted to read that you had an enjoyable stay with us, I would also like to take this opportunity to share with you that we do have renovation projects in plan. However, it will take some time for it to materialize. Nevertheless, during the interim, our Engineering team does conduct regular general repairs and maintenance...

Howden, United Kingdom
Reviewed 2 November 2015

Our room wasn't ready for us, had to wait a hour or so. Was given a upgrade due to this, the room was wonderful. We paid extra use the club lounge, the refreshments on offer were excellent would definitely recommend doing this.

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Helpful?
Thank Lynda89
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Lynda89, Greetings from Grand Hyatt Singapore! We are very happy that you have loved your stay with us and we regret to read of the delayed room assignment as the hotel was running a very high occupancy. We certainly appreciate your continued support and shall look forward to your return soon. Best regards, The Grand Hyatt Singapore Management Team

Reviewed 1 November 2015

Located in the shopping area, very convenient if you come for leisure purpose. Staffs are very helpful but check-in and check-out is a bit slow too be honest. The hotel bar Mezza 9 do really good cocktail

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Helpful?
Thank charlotte H
grandhyattsingapore, Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear charlotte H, Thank you for reviewing your recent stay at Grand Hyatt Singapore, we always appreciate hearing back from our guests. I regret to hear that your check-in and check-out experience has fallen below your expectations. Please be assured that we have shared and discussed your feedback with the team members so that the appropriate corrective measures may be...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Indian, Asian, Singaporean, Malaysian, Chinese
Mezza9
Mezza9
Cuisines: Thai, Sushi, Asian, Singaporean, Chinese, Japanese, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: $322 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Ctrip TA, Expedia, Travelocity and Hyatt Hotels Corporation so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Romantic Hotel in Singapore
#23 Spa Hotel in Singapore
#28 Family Hotel in Singapore
#41 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
15 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors equals good view, pool view recommended.”
 of 5 bubbles aksharg2016, 4 Jan 2017 | Read review
“High Floor back side to reduce noise from Scotts Road.”
 of 5 bubbles William012, 1 Jan 2017 | Read review
“Recommend club floor.”
 of 5 bubbles Kapaluacat29220, 18 Dec 2016 | Read review
“Stay at The New Tower”
 of 5 bubbles MCN9, 18 Dec 2016 | Read review
“Upgrade to a deluxe and enjoy the Hyatt club.”
 of 5 bubbles whataplaceX, 11 Dec 2016 | Read review
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