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Holiday Inn Singapore Orchard City Centre

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11 Cavenagh Road, Singapore 229616 Singapore
4 people are viewing this hotel
Booking.com
US$225
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Free cancellation until 27/09/22
Expedia.com
US$254
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Free cancellation until 26/09/22
Trip.com
US$211
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Free cancellation until 27/09/22
Hotels.comUS$254
TravelocityUS$254
PricelineUS$225
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1161)
Room & Suite (552)
Dining (163)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Singapore Orchard City Centre
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 373 hotels in Singapore
Location
Cleanliness
Service
Value
Situated in the heart of Orchard Road, Singapore's premier business and shopping district. Holiday Inn® Singapore Orchard City Centre offers guests comfort and convenience through our strategic location with access to virtually anywhere in Singapore. Relax in one of 324 well-appointed guestrooms with a choice of bathtub or standing shower, equipped with a unique selection of pillows, a 37-inch LCD TV and complimentary Wi-Fi. Experience authentic North Indian flavours at Tandoor, or indulge in local, Asian & seafood delights at Window on the Park. Kids stay and eat for free (12 years and below) at all outlets. The hotel is a stone's throw away from Somerset and Dhoby Ghaut MRT (subway) station, with easy access to entertainment spots and renowned medical centres such as Paragon Medical and Mount Elizabeth Medical Centre.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Chinese, Hindi
4356Reviews122Q+A100Room tips
Traveller rating
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Most Recent
Elan R wrote a review Today
Tel Aviv, Tel Aviv, Israel161 contributions73 helpful votes
Hotel is ran down and not well maintained. Very old and not renovated for a while. Rooms has awful smell of dampness. Mold in the shower around the silicon sealers. Low pressure of shower. And here is the worst part. I noted others complained about the same thing, yet Hotel management does not take that into consideration. I would expect out of Holiday Inn, 4 star hotel, that by evening (6 pm) my room will be made up, so after a long day at work I can enjoy a tidy room and hot shower. Well, the room was not made at all. Had to call 3 times to beg to get at least soap and clean towels. Despite not cleaning up the room the whole day, it took them half an hour to provide them to me....not sure if this is their strategy to same money or simply out of poor management. Make your decision whether to stay here, I know I will never again.
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Date of stay: July 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: is there such?
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Yokeyee wrote a review 3 Jul
1 contribution
My family and I enjoyed our stay at Holiday in Orchard in Singapore. It was Mr. Viknesh and his team that always went the extra mile to make our holiday memorable, who always greeted us a good morning and asked how we were, who is the most polite and kind member of the staff. I appreciated his politeness and the recommendations he made about where to go in Singapore. We greatly appreciate your hard work and service.
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Date of stay: June 2022Trip type: Travelled with family
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tzhexuan wrote a review Jun 2022
Singapore, Singapore2 contributions
We held our wedding at Holiday Inn Orchard, it was such a wonderful experience! We love the services and meticulousness by the wedding coordinator and banquet manager! Big thanks to our wedding coordinator, Moe! We understood from our emcee that there was a period where Holiday Inn was down in manpower, and that she had to takeover many last minute's projects/events, yet she has been responsive in addressing our queries/requests. She has been really helpful and guided us well in our wedding planning. We are thankful that she had acceded to our many last minute requests. The dinner banquet package was very value for money, and the food was good! The whole wedding went very smoothly! Truly a blessing for us to have Holiday Inn as our wedding venue! Thank you!
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Date of stay: June 2022
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balajeey wrote a review Jun 2022
Chennai (Madras), India2 contributions
This was the first holiday with our 3 year old son. We stayed there for 5 nights. The Positives : 1. The main reason to choose this hotel was the location - which was excellent. 2. Wonderful staffs - Especially in the restaurants. There are so many wonderful people to name and on top of this was Ms. Helena. She was absolutely adorable especially with our little son. 3. The rooms were spacious. The negatives : 1. The Housekeeping was really not on point. We left every morning after breakfast and returned only late evening. Still the rooms service would not be done. we had to call and remind them. All we wanted was the bed to be made so that we can come back to a cozy room. But Every day we will have to call and remind. This was very frustrating. 2. No gym / was under renovation ( but it was not mentioned while booking ) one of the reasons we chose this hotel was the fact that we could start our morning working out in the gym for sometime. But this was not mentioned while booking. It was a disappointment for both me and my wife. Otherwise it was a nice stay.
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Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip: Great location - Spacious rooms - Good for family with kids.
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San wrote a review Apr 2022
2 contributions
I would to appreciate Ms Erra for the commendable service. She’s very proactive and intuitively thoughtful while handling the guest and very quick in helping the guests. I called the reception and asked for a praying Matt within few minutes the Matt was delivered to the room not just this she herself came and guided me with qiblat and handed me a paper in which all the prayer times were mentioned. I really hope to visit the hotel again and meet this wonderful lady as she’s truly a gem of a person who understands guests need and she guides them very well with her soft and polite language. She’s been very supportive and very soft spoken and humble.
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Date of stay: April 2022Trip type: Travelled on business
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Response from Marketing Communications, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 4 May 2022
Dear San_257257257, Thank you for your very kind review and compliments to the thoughtful service by our Front Office team. We have passed on your words of praise to especially Ms Erra. Our team constantly strive to be committed and dedicated in providing quality service for all our Guests. Positive feedback such as yours ensure that we are on the right track. Thank you again for the encouragement and we look forward to being of service again to you soon! Warm Regards The team of Holiday Inn Singapore Orchard City Centre
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Shirley W wrote a review Sep 2021
Singapore, Singapore1 contribution1 helpful vote
I have the last min errands and need to purchase the mooncakes and that was nicely arranged by the Outlet Manager-Sufian. He recommend me the mooncake which my family and relatives loves a lot. All info and needs were well take care. Thanks for the great service and he is really efficient! Will strongly recommend to my friends next time!
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Date of stay: September 2021Trip type: Travelled with family
1 Helpful vote
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Destynee wrote a review Aug 2021
1 contribution
Recently was being quarantine there, the duty manager and service staff was very hospitable and patient with me... Being quarantine alone 24/7 for days was no joke... And yet the service staff whice I keep calling, they have a kind and approachable voice, they don't blame you for keep calling and try to help you as much as possible... Definitely highly recommend to stay and if covid is over, will definitely stay there again
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Date of stay: August 2021Trip type: Travelled solo
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yuvaraja10 wrote a review Apr 2021
Singapore, Singapore2 contributions1 helpful vote
The place very nice and good..the view of hotel good..the staff very friendly and humble..the food very delicious and provide good service.this place very silence even in city area.the room very comfortable n clean..
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Review collected in partnership with this hotel
Date of stay: April 2021
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Marcus Chen wrote a review Dec 2020
10 contributions14 helpful votes
I would like to compliment Michelle, Leroy, Mr Anand and Mr Steven for the excellent service since the planning phase to the actual wedding itself. I signed up with HIO after visiting several hotels after considering its location, budget and ballroom. Michelle was very prompt with all the queries we raised, especially so as we asked many queries due to the Covid situation. Due to her maternity leave, Leroy stepped in to assist with the coordination. Like Michelle, Leroy is prompt with his replies and helped us finalize our wedding programme, seating arrangements and plans. During the actual day, my wife and I were very pleased with the services provided by Mr Anand, Mr Steven and their team. Mr Anand and Mr Steven were also very assuring, telling us not to worry and enjoy the wedding. Indeed, the wedding programme and day went so well and smooth that we enjoyed it. Special shout-out to Mr Jacky for all the delicious dishes and recommendation during food-tasting. Our families were very pleased with the food. Overall, I would recommend HIO to couples looking to hold their wedding. As the hotel is currently serving SHN, we were given a voucher to book our stay within a year period. Looking forward for the stay and thank you HIO once again.
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
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Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 28 Dec 2020
Dear Marcus, Congratulations on your wedding and thank you for the generous compliments of Michelle, Leroy, Steven and Anand. We are heartened to have been chosen as the venue for your wedding and pleased to learn that you received assurance, prompt assistance & service from our team who continually place our guests at the centre of all that they do. We are happy to read that the wedding programme and actual day went smoothly and that your families enjoyed the food. Thank you for your kind recommendation and we will share your compliments with Michelle, Leroy, Steven and Anand. We look forward to being of service to you on your stay/next visit with us. Yours sincerely, Jonathan Leong Marketing Communications Manager
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Maxine Teo wrote a review Oct 2020
7 contributions14 helpful votes
I have resumed the delivery of face-to-face training since September 2020 with the opening of Phase 2 in Singapore. I am pleased that my training partner has selected Holiday Inn Singapore Orchard City Centre as the venue to run our public programs. In my first 2 trips in September, I received excellent service from Baron and Anantha Krishnan, the Banquet Operations Staff. They always made sure that everything is well taken care of in terms of the room set up, meals and logistics. I would like to specially commend Anantha who noticed that I was looking tired during lunch break today. He arranged for a special room for me to enjoy my packed lunch and eat in private and rest. He is constantly checking in to make sure that I have everything I need. This is very much appreciated especially when many hotels are seriously understaffed now, yet he went the extra mile to ensure that I am well taken off. I will strongly recommend this venue to any training vendors who wish to have a good location and excellent service to ensure success of their training programs.
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Date of stay: October 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
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Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 25 Oct 2020
Dear Maxineteo, Thank you for your very kind review on our TripAdvisor page and compliments to the thoughtful service of our banquet team which we have passed on your words of praise to especially Baharom and Anan. Our team is committed and dedicated to providing service quality and ensuring that all our guests are well taken care of including the function space. Thank you also for your recommendation of our hotel as a training venue and we look forward to being of service again to you soon! Yours sincerely, Jonathan Leong Marketing Communications Manager
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PRICE RANGE
US$194 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn singapore orchard city centre hotel singapore, holiday inn park view singapore, singapore holiday inn
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
324
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Frequently Asked Questions about Holiday Inn Singapore Orchard City Centre
Which popular attractions are close to Holiday Inn Singapore Orchard City Centre?
Nearby attractions include Lockdown Escape (0.3 km), Orchard Road (0.3 km), and Sandbox VR (0.2 km).
What are some of the property amenities at Holiday Inn Singapore Orchard City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Singapore Orchard City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Singapore Orchard City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Singapore Orchard City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Singapore Orchard City Centre?
Conveniently located restaurants include Lawry's The Prime Rib, Joie by Dozo, and The Curry Culture.
Are there opportunities to exercise at Holiday Inn Singapore Orchard City Centre?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Holiday Inn Singapore Orchard City Centre have airport transportation?
Yes, Holiday Inn Singapore Orchard City Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Singapore Orchard City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Singapore Orchard City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Singapore Orchard City Centre?
The staff speaks multiple languages, including English, Chinese, and Hindi.