Holiday Inn Singapore Orchard City Centre
4,357 reviews
#52 of 368 Hotels in Singapore
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11 Cavenagh Road, Singapore 229616 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
View all photos (1,606)1,606
Room & Suite (536)
Dining (147)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Singapore Orchard City Centre
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#52 of 368 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in the heart of Orchard Road, Singapore’s premier business and shopping district. The Holiday Inn® Singapore Orchard City Centre is only minutes away from the MRT (subway) station, with easy access to entertainment and dining spots as well as renowned medical centres such as Paragon Medical and Mount Elizabeth Medical Centre. Only 25 minutes’ drive to and from Changi International Airport. Our 324 well-appointed guestrooms are equipped with a 37-inch LCD TV, handy Smartphone with unlimited internet access and international calls to 10 countries and three-functional shower head for a relaxing bath. Proceed to the rooftop pool and fitness centre to re-charge after a long day. Experience authentic flavours at Singapore’s most awarded Indian restaurant, Tandoor, indulge in Asian and local delights at Window on the Park or unwind at Lobby Lounge & Bar after work or shopping.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Chinese, Hindi
Location
Full view
100Great for walkers
Grade: 100 out of 100
391Restaurantswithin 0.5 km
55Attractionswithin 0.5 km
4,357Reviews121Q+A100Room tips
Reviews
Traveller rating
- 2,213
- 1,697
- 327
- 77
- 43
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Popular mentions
I have to share this or not it will be a waste of good service. I am here with my 2 children age 9 & 3 under 14 days SHN. Just imagine if you stay here on leisure it will be more enjoyable! Checked in yesterday 04/02/21 and put in room 607. Had read lots of experience from people who had gone through SHN at different hotels all over Singapore 3-5 star (which is very discouraging & disappointed). Hence I told myself not to get my hopes high especially on food. Worst comes to worst just order grab or food panda as not to get agitated (I travel alot before covid & my expectations are normally high especially food and service). But to my surprise, this hotel did not treat us as if we are prisoner (that’s what people who had gone through SHN called it). Checkin: All the staff from security to reception are very courteous and smiley and very swift (offered to carry my luggages in which most hotels does not). Even offered if i want a big room with 1 king bed or smaller room with 2double bed. So accommodating. Food: We were given 3 choices each meal. Western, chinese or indian complete meal with dessert & breakfast we get juice. They even gone through extra mile to send us 1 pack of snacks n juice for my children to share. So thoughtful!!! Oh yes we can also order in room service! Room: very clean and they even gave lots of extra towels. I called n ask if i can get extra pillow for my girl and they happily obliged. They even ask me if i need anything else do not hesitate to call. This is not prison!!! This is a real hotel!!!! Where u can relax. Even though i paid $1300 for room for 14 days and $700++ for the food, I am glad this hotel treats us well. Thank you soooo much Holiday Inn for going through extra mile in your service! I shall return with my friends and family soon for leisure and will recommend this hotel for sure! Thank you again. …
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 4 days ago
Dear Lizasharul, It is wonderful to learn that you and your kids had a comfortable stay while serving SHN orders in our hotel. We are pleased to have been able to deliver our promise of True Hospitality. Thank you again and we look forward to being of service to you on your next. Yours sincerely, Sahil Rahat
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I would like to compliment Michelle, Leroy, Mr Anand and Mr Steven for the excellent service since the planning phase to the actual wedding itself. I signed up with HIO after visiting several hotels after considering its location, budget and ballroom. Michelle was very prompt with all the queries we raised, especially so as we asked many queries due to the Covid situation. Due to her maternity leave, Leroy stepped in to assist with the coordination. Like Michelle, Leroy is prompt with his replies and helped us finalize our wedding programme, seating arrangements and plans. During the actual day, my wife and I were very pleased with the services provided by Mr Anand, Mr Steven and their team. Mr Anand and Mr Steven were also very assuring, telling us not to worry and enjoy the wedding. Indeed, the wedding programme and day went so well and smooth that we enjoyed it. Special shout-out to Mr Jacky for all the delicious dishes and recommendation during food-tasting. Our families were very pleased with the food. Overall, I would recommend HIO to couples looking to hold their wedding. As the hotel is currently serving SHN, we were given a voucher to book our stay within a year period. Looking forward for the stay and thank you HIO once again.…
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Date of stay: December 2020
Value
Rooms
Service
1 Helpful vote
Helpful
Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 28 Dec 2020
Dear Marcus, Congratulations on your wedding and thank you for the generous compliments of Michelle, Leroy, Steven and Anand. We are heartened to have been chosen as the venue for your wedding and pleased to learn that you received assurance, prompt assistance & service from our team who continually place our guests at the centre of all that they do. We are happy to read that the wedding programme and actual day went smoothly and that your families enjoyed the food. Thank you for your kind recommendation and we will share your compliments with Michelle, Leroy, Steven and Anand. We look forward to being of service to you on your stay/next visit with us. Yours sincerely, Jonathan Leong Marketing Communications Manager
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I have resumed the delivery of face-to-face training since September 2020 with the opening of Phase 2 in Singapore. I am pleased that my training partner has selected Holiday Inn Singapore Orchard City Centre as the venue to run our public programs. In my first 2 trips in September, I received excellent service from Baron and Anantha Krishnan, the Banquet Operations Staff. They always made sure that everything is well taken care of in terms of the room set up, meals and logistics. I would like to specially commend Anantha who noticed that I was looking tired during lunch break today. He arranged for a special room for me to enjoy my packed lunch and eat in private and rest. He is constantly checking in to make sure that I have everything I need. This is very much appreciated especially when many hotels are seriously understaffed now, yet he went the extra mile to ensure that I am well taken off. I will strongly recommend this venue to any training vendors who wish to have a good location and excellent service to ensure success of their training programs.…
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Date of stay: October 2020Trip type: Travelled on business
Value
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 25 Oct 2020
Dear Maxineteo, Thank you for your very kind review on our TripAdvisor page and compliments to the thoughtful service of our banquet team which we have passed on your words of praise to especially Baharom and Anan. Our team is committed and dedicated to providing service quality and ensuring that all our guests are well taken care of including the function space. Thank you also for your recommendation of our hotel as a training venue and we look forward to being of service again to you soon! Yours sincerely, Jonathan Leong Marketing Communications Manager
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I can honestly reproduce similar standard high tea from a mediocre bakery. At $55++ for two pax. I will say not worth it at all. The service however is good. Staff are friendly and responsive to request.
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Date of stay: October 2020
Cleanliness
Service
2 Helpful votes
Helpful
Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 20 Oct 2020
Dear Jason C, Thank you for your review. We are sorry to learn that you found the afternoon high tea set to be not of value for money. May we invite you to write in to us at marcoms.hisinorchard@ihg.com to share further details? Thank you for your kind acknowledgment of our service team's friendliness and responsiveness, we will share this with the team. Yours sincerely, Jonathan Leong Marketing Communication Manager
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I saw the advertisement on Facebook for 1-1 dinner promotion. I decided to try with my friend. Food was great, service was good. Due to covid 19, they serve all food to the table. Quite a lot of food on menu. We could not taste all. Because we were too full. Will visit again.
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Date of stay: October 2020Trip type: Travelled with friends
2 Helpful votes
Helpful
Response from Holiday Inn Singapore Orchard City Centre, Marketing at Holiday Inn Singapore Orchard City Centre
Responded 18 Oct 2020
Dear 681sandrineq, Thank you for your kind patronage of Window on the Park and the generous review on our hotel's TripAdvisor page. We are pleased to learn that you and your friend enjoyed the food and thank you for your compliments on our service which we will be sure to pass on to our team. Yes, we are currently serving À la carte lunch & dinner buffet. We look forward to being of service to you on your next visit and to have the opportunity to present our other culinary delights! Yours sincerely, Jonathan Leong Marketing Communications Manager
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PRICE RANGE
US$164 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn singapore orchard city centre hotel singapore, holiday inn park view singapore, singapore holiday inn
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
324
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Claim Your Listing Frequently Asked Questions about Holiday Inn Singapore Orchard City Centre
Which popular attractions are close to Holiday Inn Singapore Orchard City Centre?
Nearby attractions include Orchard Road (0.3 km), Sandbox VR (0.2 km), and Lockdown Escape (0.3 km).
What are some of the property amenities at Holiday Inn Singapore Orchard City Centre?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Singapore Orchard City Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Singapore Orchard City Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Singapore Orchard City Centre?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Singapore Orchard City Centre?
Conveniently located restaurants include Joie by Dozo, Lawry's The Prime Rib, and The Curry Culture.
Are there opportunities to exercise at Holiday Inn Singapore Orchard City Centre?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Holiday Inn Singapore Orchard City Centre have an airport shuttle?
Yes, Holiday Inn Singapore Orchard City Centre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Singapore Orchard City Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Singapore Orchard City Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Singapore Orchard City Centre?
The staff speaks multiple languages, including English, Chinese, and Hindi.