Given the room at very low floor, and the appearance of it now enticing. The room was facing alley at very low floor , outside easily look into the room. I have put do not disturb but still receive 2 calls to confirm whether to do housekeeping. which is irritating
I chose this hotel because it is quickly accessed from the airport but I was also pleasantly surprised at how excellent the service was. Very nice quiet and comfortable rooms too. Easy to access the train in the morning.
Amazing hotel in a fabulous location, literally next to Raffles and 5 mins walk to Raffles City shopping centre which has an M&S food hall! The staff at the hotel were really friendly & very helpful, organising Uber taxis for us as cheapest way to get around. Taxis are the only cheap thing in Singapore! The rooftop pool is fabulous & must have one of the best views in the city, a gorgeous relaxing deck to lounge about on after a hot day sightseeing. Rooms really nice & contain everything you need including nespresso machine, ironing board, dressing gown/slippers for the pool! A great stay thank you Naumi.
the hotel is super cosy, the vicinity of the area has good food too. check in was fast and the staff by the name of Tinesh who is friendly and helpful throughout my stay with enquiries and ideas. thank you will surely be back with friends and recommend them this hotel.
The quality of this hotel is really good, pool on rooftop is a great bonus. The room is clean, nice and modern with all stuff. The only downside for me is the soundproofing, but not enought to degrade the review.
I book the hotel room base on the photos and descriptions on their website, and the moment I arrived at the room I felt totally disappointed because there is a huge difference between what I expect from the information I saw and from the actual scene I am looking at. I video called my family and Friends they all said the same thing too. Google said is a 5 star hotel. It is only a 3.5 in our opinion, therefore we felt it is very much over-priced.
I went here with family based on their location near to public area, but the room is quite small, staffs not friendly and helpful, i asked for changes the sheets bed but they don’t changed and the checkout time on 11. It’s actually not an ideal time
As it was a birthday celebration, my friend sent flowers as a surprise. Flowers arrived at about 8pm at the hotel recept, and as per informed by Naumi, the delivery man told them that the receiver knows about it. Naumi decided there wasn’t a need to inform me. I think this is acceptable. however, what’s not is that, I checked out the next morning, 11am and they didn’t inform me about it at all. It was only till night time 7pm when they called to inform me about the flowers. they then expected me to travel back to the hotel to collect back my flowers, even suggested that they can keep till i am available to collect, when flowers are perishable. It was only after several rounds of negotiation before they agreed to send the flowers over. Felt that service could have been better! Stayed at the room with Patio and while it was great to have a patio to chill, we spotted small cockroaches! it was a turn off immediately. …
Generally, I enjoyed my stay at Naumi Hotel. It will be better if the staff was more attentive (checked in one day before my birthday but staff was unaware). Satellite Tv quality too blurry, technician could not resolve it.
Lovely rooms, if small, but F&B here is terrible, the food was bad or not available, and they tried to substitute Prosecco in place of Champagne, yet charge for Champagne. The buffet breakfast was old stale food that was out to get cold, so do not bother paying for that. The rooms are also very noisy, as the hotel seems to have a problem with its plumbing, they did provide ear plugs, but it does not make for a comfortable nights sleep