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Worst customer service. Hotel staff asks customer to wait for 30 mins for getting luggage from room to ground floor. And talks too rudely and are not cooperative and mannerless. And room food order takes more than 1 hour.
My advice kindly avoid.
If you plan to stay close to some of the most happening places in The Lion City, this is the best property to stay. I ensure that I always stay here every time I have visited with my family. Excellent customer service, clean & quiet...More
Response from PARKROYALKitchener, General Manager at PARKROYAL on Kitchener RoadResponded 16 August 2017
Thank you for taking your time to write this generous review of us. Our vision is to create memorable hotel experiences for our guests and we are delighted that you enjoyed the service and had a positive stay.
As we strive to create...More
The check in was done by a trainee who has no knowledge about anything. It took us 30 mins for the procedure. Very bad housekeeping. Only good thing is location. The responsiveness to any complaint takes lot of time. Not a pleasant stay.
Review collected in partnership with Pan Pacific Hotels Group
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I want to thank Leslie and his team for their excellent services. I have been using Park Royal on Kitchener Road for seminars for many years. We have always been well taken care of. Never worry about AV equipment or the quality of food. That...More
Hotel is located within the district of India street. Plenty of north Indian cuisine which makes me and family stay good. Reminds of home food too. Staffs very good especially Faisal who very patience with me before my stay as I had problem with my...More
US$127 - US$232 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#34 Spa Hotel in Singapore
#58 Business Hotel in Singapore
#59 Family Hotel in Singapore
#64 Romantic Hotel in Singapore
#88 Luxury Hotel in Singapore
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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With a strong local Indian community, this pocket of Singapore can feel like another place and time. Wander past traditional barbershops while local residents in brightly coloured saris patronize retailers from decades past. Peruse streets lined with colourful shops as the aroma of curry tempts you to indulge. Listen to the Bollywood music echoing from storefronts and take in the stalls selling bright flowers,
fabrics, and spices. At the 24-hour, four-level Mustafa Shopping Centre, you can shop through the night and find everything from pharmacy and grocery items to Bollywood DVDs and diamond necklaces. Singapore’s Little India offers a colourful, lively taste of the subcontinent and is well worth the visit.