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Hilton Singapore

AMOMAUS$170*
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#66 of 306 Hotels in Singapore
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$180*
US$170*
Great Deal
US$180*
US$180*
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Hilton Singapore
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2,554 Reviews from our TripAdvisor Community

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Showing 2,112: English reviews
Burnley
Reviewed 5 August 2015 via mobile

Hilton has been a regular stay over the many years of coming to Singapore. A refurbishment program has change the appearance of reception, lobby bar and executive lounge.not necessarily for the better. Staff changes have moved long stay staff to less exclusive work areas to create a younger appearance. Management staff seem to have a less effective customer appreciation to...

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Helpful?
Thank GordonSonia
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear GordonSonia, Thank you for taking the time to share your insights on Hilton Singapore, your valuable feedback very much helps us to focus on what is important to our guests. It is indeed our disappointment that your recent experiences with us have been less than satisfactory. My team and I wholeheartedly agree that a positive attitude, warm disposition and...

London, United Kingdom
Reviewed 5 August 2015

The hotel was undergoing some renovations when I stayed, but it is pretty good for rooms and service (though I had some issues at my late night check-in), and in a great location. Lots of shops close by.

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Helpful?
Thank JerryPlus3
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear JerryPlus3, Thank you for your kind review of Hilton Singapore - whilst we apologize once again for any inconvenience caused during your check-in, we are glad that you enjoyed your overall experience with us. We hope to welcome you back should you return to Singapore in the near future. Yours sincerely, Peter Webster General Manager

Perth, Australia
Reviewed 2 August 2015

Booking in was seamless. Breakfast the next morning and staff in the executive lounge were nothing short of rude. A smile would help, being friendly would go a bit further. I would not stay again. The room was also very noisy with kids running up and down the corridor.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Yulunda M
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Yulunda M, Thank you for taking the time to post your review, your feedback is important to us. Whilst we are glad that your check-in was seamless, we are sorry to learn of your less than satisfactory experience in our Executive Lounge, which usually garners positive feedback for service. I have discussed your comments with our team members and...

Reviewed 2 August 2015 via mobile

Stayed with my friends at the Hilton Singapore. We got the standard rooms at a bargain and were quite happy about that.. The hotel amenities are pretty basic as what you expect with all Hilton properties, however the club downstairs was fun.. I think the biggest advantage is the location!

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Helpful?
1Thank Arjun K
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Arjun K, It was our pleasure to welcome you and your friends to Hilton Singapore! Thank you for letting us know what made your experience enjoyable and we hope to have you all with us again in the near future. Yours sincerely, Peter Webster General Manager

Singapore, Singapore
Reviewed 1 August 2015 via mobile

Hilton Singapore is in a great location if you want the shopping of Orchard Road. The hotel had been around a while and the age is starting to show. Rooms are pleasantly furnished if a little dated in style. Relatively expensive for what it is and you can do much better for the same amount of money in Singapore.

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Helpful?
Thank Simon M
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Simon M, Thank you for sharing your insights from your recent stay with us, we appreciate receiving all feedback from our guests. Whilst we are glad that you like our prime Orchard Road location, we have noted your comment regarding our room. We have been carrying out upgrading works to various premises within the hotel in phases, including our...

Hong Kong, China
Reviewed 29 July 2015

The hotel is next to the Orchid Road Metro Station (only 5 mins. walk), very convenient for travelling and shopping. You can also find very good restaurants or food courts at the shopping malls nearby. The room is clean and the space is large enough. But the sound proof is not good enough that you can hear the noise of...

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Helpful?
Thank ekyloh20140804
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear ekyloh20140804, Thank you for sharing your insights on Hilton Singapore, we are glad that you were comfortable and felt well-taken care of during your recent stay with us. Our team members truly appreciate your kind mention of their hospitality. We have noted your feedback on the road noise from the guest room and are happy to ensure that you...

Japan
Reviewed 29 July 2015

I stayed at Executive Suite, however the levels of staff are so low. Suite was so small and put shabby furnitures. That is the level of Hilton Singapore after all. Therefore, I had dinners at other hotels. I guess managers must not train the staff well, only staff of the Executive Lounge and Housekeepers, though. I was wrong selection of...

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Helpful?
2Thank TOKYO0512
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear TOKYO0512, My team and I are truly sorry that your recent Hilton Singapore experience turned out to be a disappointment for you. After checking your profile, we wish to verify that you were staying in an Executive Room and not in a suite. We are concerned with your low scores on our service and facilities, which usually garner compliments...

Colombo, Sri Lanka
Reviewed 28 July 2015

This hotel is located at a convenient location. The rooms and bathroom facilities are good. The conference room was very good. Hospitality at Concierge was good but did not give all the required information. I had request many a times for some support.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ganeson Subish ... B
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Ganeson Subish ... B, Thank you for your review of Hilton Singapore, we are delighted that you were comfortable during your stay. Our team at Concierge extend their sincere apologies for any lapses in communication with you. We are nevertheless glad that your overall experience was positive and we appreciate your positive feedback on guest room and conference facilities....

Bangkok, Thailand
Reviewed 28 July 2015

Location - excellent and close to many places in Orchard road. Size of room is big. Many facilities in this hotel exist. Customer is good. morning breakfast is good. Toilets/bath facility is outdated. Overall a great place for many reasons but it is getting outdated quickly when compared to other new cities. I wish the management focuses on renovating this...

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Helpful?
Thank SharatMendu
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear SharatMendu, Thank you for reviewing your recent stay with us, we always appreciate hearing back from our guests. Whilst we are glad that your overall experience was a positive one, we have noted your feedback on the hotel's decor and design. We have been carrying out upgrading works to various premises within the hotel in phases and recently completed...

Kuala Lumpur, Malaysia
Reviewed 27 July 2015

Hilton up-keeps the name with nice and clean rooms with very good toiletries of top class. It is situated heart of Orchard Road where everything is at walking distance, and public transportation is awesome around this place. Jamie's kitchen is the next big thing just next door to this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank SaroReddy
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Sarojini T, Thank you for your generous review and compliments, it is a pleasure to learn that you enjoyed your recent experience with us. Do stay with us again when you are next in Singapore, we would be delighted to welcome you back. Yours sincerely, Peter Webster General Manager

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07/05/2017 08/05/2017
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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $264 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Travelocity, Hotels.com, Hotwire, Cancelon, Orbitz, Priceline, Agoda, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#26 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#60 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
17 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
7 months ago
Colombo
7 months ago

See all questions (17)

Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views from all rooms but at least the 10th floor or above make it better.”
  • View out the back of the hotel away from Orchard Rd
, 27 Apr 2017 | Read review
“The side away from Orchard Road (city side) is a little quieter”
kiwikeekee, 26 Apr 2017 | Read review
“Nice view to the Thai Embassy Gardens”
Lobaton, 20 Apr 2017 | Read review
“Higher the floor less road noise.”
56davee, 19 Apr 2017 | Read review
“You pay a little more, but the rooms on the 21st and 22nd floor are ideal.”
ltchook, 18 Apr 2017 | Read review
5 of 5
AMOMA
US$170* /night
View Deal
Booking.comUS$180
HiltonUS$180
TravelocityUS$180
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*Disclaimer
Prices are for 1 room, 2 adults
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