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York Hotel Singapore

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21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
Lowest prices for your stay
US$142
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Free cancellation until 30/05/22
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Traveller (568)
Room & Suite (236)
Dining (41)

About

#125 of 368 hotels in Singapore
Location
Cleanliness
Service
Value

If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.

For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).

Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.

Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.

The staff at York Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Malay
1836Reviews20Q+A100Room tips
Traveller rating
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Popular mentions
Jovin wrote a review 6 Dec
2 contributions
Booked the Superior Room for a 2D1N staycation with my partner to commemorate his birthday. 1) Location-wise, it is quite OK(accessible by public transport), but there wasn't exactly a proper pavement for us to walk there from Far East Plaza. We have to walk past a big car park and be wary of oncoming traffic before reaching the hotel. 2) The Superior Room is extremely spacious, for the amount I'm paying, this hotel definitely provides one of the bigger rooms out there for a 4-star hotel. To add on, the room is very clean. The toilet contains a bathtub and it's quite small, but really, no complaints at all about it. Hence, my first impression was a pretty good one. 3) Service provided at York Hotel was pretty disappointing in my opinion. Requested for two pairs of chopsticks during the stay and was told by the staff at the check-in counter to wait awhile while they send someone up to give us the chopsticks. Waited for 30 minutes and has yet to hear any doorbell. So I went down to the reception counter twice and the one and only staff there still sent me back up and asked me to wait even longer. In addition, there were no customers at all at the reception, so I don't see what's the issue. Close to an hour, we couldn't wait anymore and called them again using the room's telephone, and a different staff handled our request. The chopsticks finally came in about 5minutes later, with the service staff looking uninterested at all. Also, from the past reviews I've seen on TripAdvisor, a complimentary cake was given to those who were celebrating their birthdays at York Hotel. However, this was not the case when we requested it. One good thing about this hotel is that they accommodated my special request for early check-in time. We managed to check-in 2 hours before the stipulated time and managed to check out 1 hour later the next day. 4) Lack of food options in the hotel. I believe that the buffet option is not available due to COVID-19, nevertheless, the one and only food option was White Rose Cafe, and as per other hotels, the food is pretty pricey. Totally understandable. All in all, it is a good hotel if you want a peaceful and quiet stay, and if you're not too demanding about the hotel's facilities.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: higher floors are very peaceful, provides a nice city-view
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded yesterday
Dear Guest, Thank you for taking the time reviewing your stay. Your kind compliments on our strategic location and spacious room are well-appreciated, at the same time, it is also disappointing to learn about the service shortfalls, please accept my sincere apologies for the inconveniences caused. We appreciate and value your feedback and review, and we look forward to welcoming you back to York Hotel Singapore in the not too distant future! Best regards, Jessie Tan General Manager
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Jason L wrote a review 3 Dec
1 contribution
Good stay, for a short overnight trip within the shopping area. I would say that it came at a reasonable price to share among friends. Rooms are big as well, and the hotel was in a good quiet location. No complaints.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 days ago
Dear Guest, Thank you for taking the time to share your review on TripAdvisor. I am extremely delighted to learn that you had a pleasant stay with us, your generous review motivates the team to continue delivering exceptional service. On behalf of the team, thank you once again for choosing us as your preferred accommodation of choice and hope to have the opportunity to welcome you back soon! Best regards, Jessie Tan General Manager
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Voni L wrote a review 3 Dec
Singapore, Singapore1 contribution
Room was big, air con working well. The hotel had its history and exactly vintage the way we liked it. Its a 4star hotel, satisfied that we paid for what we get. Room w breakfast was cheaper tham other hotel in the same busy orchard district. The white cafe made us feel tucked behind a busy street and allow us to take a moment to wind down. Love the large window view. The main thing that made our stay most memorable were the people. Hall manager (short hair lady) was helpful and kind to my parents upon checking in. And I will like to esp mention the cafe staff Jennifer, Fanny and the male manager (didn't ask his name). We lunched at White cafe, also had breakfast next day. Their service were excellent and the place felt very welcoming. They were attentive to our table and their serving attitude were great despite overwhelming morning crowd. They chatted with my parents and made them feel at home. Very commendable. Making my family esp my parents very impressed. Thank you for the wonderful stay York Hotel. The people matters. We will remember the experience.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Steep slope to hotel. Not advisable to walk in for elderly. Best to cab in and out direct.
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 days ago
Dear Guest, Thank you for the positive review! I am deeply heartened to learn that your stay was made special by our team of passionate individuals, and will be sure to pass along your appreciation. On behalf of the team, thank you for choosing York Hotel and the full score, we hope to welcome you back for another memorable stay in the not too distant future! Best regards, Jessie Tan General Manager
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anonymousD23FE wrote a review Nov 2021
1 contribution
Good location, very spacy rooms, clean However the hotel is a bit old, especially bathroom would need refurbishing, no drinks in the fridge. There is a limited choice of food for breakfast especially for European guests (no choice for whom likes sweet breakfast). There is quite a lot of Malaysian, Indian dishes.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 1 week ago
Dear Guest, Thank you for leaving us a review on Tripadvisor. I am disappointed to learn that your stay was less than positive. On behalf of the team, please accept our sincere apologies for the shortcomings. Rest assured this has been highlighted to the relevant departments for review. While it is regrettable that we failed to meet your expectations this time, I would appreciate if you would grant us the opportunity to restore your confidence in our services when you return in the near future. Once again, thank you for being our guest and I look forward to welcoming you back soon. Best regards, Jessie Tan General Manager
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L.S94 wrote a review Nov 2021
1 contribution
It’s my first time staying at York Hotel and it is a last minute booking. Stayed there for 2 days, 1 night as the location is close to orchard. I used to work in hotel and i know now all hotel is currently short of manpower so i did not ask for much and just need a nice room to stay to celebrate my husband’s birthday. Upon check-in, we were assisted by davidson. He told us as it was a last minute booking, our room will be twin size bed.. As this is my first time booking with york hotel i don’t know how the hotel works cause different hotel have different policy etc. While talking to davidson, there is this 1 lady name ROSEMARY who thinks hotel is a coffeeshop and start raising her voice out of nowhere and say “No late check out! we are fully book tomorrow” Davidson turn to her and told her that it is about the bed. Nobody is asking for late check out and i told davidson i don’t require late check out. My husband had to talk to davidson and he gave us room upgrade but keep emphasise that no late checkout! Gosh i get it but no need to keep on repeating. It is not like as if your housekeeping can turn over the entire hotel at 12pm -.-“ Davidson, you did well in assisting us and like you say you did your best. But Auntie Rosemary you need to stop raising your voice at guest behind the reception and don’t even dare to look in the customer eyes. I really hope the management talk to her as i see that other receptionist seem scared of her.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 1 week ago
Dear Guest, Our team members always endeavour to provide a memorable stay experience for our guests and I am disappointed to learn that your recent stay at our hotel was fraught with service shortfalls. The service you experienced was far from the service we aim to deliver and our team members have been firmly reiterated on the importance of displaying a professional image and adopt a guest-centric approach at all times. Please rest assured that your feedback is extremely important to us and rest assured that we will look into improving the areas of concern. While it is regrettable we failed to meet your expectations this time, I hope you would grant us the opportunity to extend a refreshed experience for your future visit to York Hotel. Best regards, Jessie Tan General Manager
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PRICE RANGE
US$108 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
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Frequently Asked Questions about York Hotel Singapore
Which popular attractions are close to York Hotel Singapore?
Nearby attractions include Mohan's Custom Tailors (0.2 km), Rachel P Jewels (0.3 km), and The Other Room (0.4 km).
What are some of the property amenities at York Hotel Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at York Hotel Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at York Hotel Singapore?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at York Hotel Singapore?
Yes, free parking is available to guests.
What are some restaurants close to York Hotel Singapore?
Conveniently located restaurants include Alma By Juan Amador, Crossroads, and Les Amis.
Are there opportunities to exercise at York Hotel Singapore?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at York Hotel Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does York Hotel Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at York Hotel Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to York Hotel Singapore?
Many travellers enjoy visiting Battlebox (1.7 km), Fort Siloso (6.5 km), and Emerald Hill (0.5 km).