York Hotel Singapore
21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
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Avg. S$171 /night, 3/15 - 3/16
S$223
per night
S$193
per night
S$162
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#124 of 352 hotels in Singapore
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.
For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).
Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.
During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.
Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.
Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.
The staff at York Hotel looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Chinese, Malay
Location
21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
267 Restaurants
within 0.5 kilometers
Reviews
4.0
2,332 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The York Hotel in Singapore presents a mixed bag of experiences. While the staff's friendliness and attentiveness receive commendations, guests have experienced moments of slow service that felt impersonal. The hotel's amenities and atmosphere are generally well-received, providing a comfortable setting reminiscent of home, complemented by spacious and cleanly maintained rooms. However, some visitors suggest that both amenities and rooms could benefit from modern updates.
Its prime location is a highlight, offering easy access to local attractions, although the distance from transport stations has been noted. Room sizes are praised, but outdated decor and issues with cleanliness prompt calls for renovation. As for value, guests are divided; some believe it offers a reasonable stay for the price, while others question its worth compared to other 4-star options.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Detailed Reviews
The room was very big but it needed a renovation with cracks in every corner of bathroom, pile off wallpaper, hole on the curtain and smelly fridge. The room was not very soundproof too. However, their room price was very good with the room size and the internet was very fast. They provided 2 of 1.5 liters of water bottles everyday which was nice. Location was a walking distance to Paragon, Mount Elizabeth Hospital and Orchard Road. But there was nothing else around the hotel but residentials.
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Review collected in partnership with this hotel
Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 17 Jul 2022
Dear Guest, Thank you for taking the time to pen your review. I am encouraged to know that you enjoyed your stay in our well-appointed and spacious guestroom. At the same time, I appreciated that you highlighted areas of shortfalls that were not helpful for you to have an overall excellent stay. The team will continue to maintain our guestrooms in the best condition while anticipating a transformation in the future. Thank you for your patronage, and we look forward to welcoming you back soon. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in York Hotel last June 15 to 18. We chose this mainly because of the location. It was near Orchard but without the usual "busy-ness" of Orchard area.
Staff are great.
Restaurant food was delicious however our server were not able to discuss to us how big the servings really were. The good thing about it was when we saw the huge servings we were able to cancel some of the orders. :)
Staff are great.
Restaurant food was delicious however our server were not able to discuss to us how big the servings really were. The good thing about it was when we saw the huge servings we were able to cancel some of the orders. :)
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Review collected in partnership with this hotel
Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 20 Jun 2024
Dear Guest, Thank you for taking the time to share your recent stay at York Hotel with us! We're thrilled to hear that you enjoyed your experience. Generous reviews such as yours motivate the team to continue delivering exceptional service. On behalf of the team, thank you once again for choosing us as your preferred accommodation of choice, I look forward to welcome you back for yet another great stay! Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I stayed couple of days in this hotel recently. I have stayed in this hotel couple of years before as well.
The hotel is situated in a convenient location. Very close to the Orchard road and easily accessible to public transport etc., yet it is situated in a quiet street next to Mt. Elizabeth Hospital which is very good. The hotel is accessible via Scotts road which is also a major road in the Central Region.
Some of the hotel staff members, the house keeping people, doormen, and restaurant staff were very friendly and helpful. However, the reception area and hotel front officers were not very friendly, and not very keen on helping as well.
Relatively to many hotels in the area, the rooms in the hotel are larger and more spacious.
Buffet breakfast was not very big, but had a decent number of options. Considering the very economical price tag, I think the buffet is good. One thing I noticed about the buffet is that, in my stay, almost every day they had similar dishes, and not much variety among days. Since I was a business traveler and didn't have much time to focus on food, apart from what I ate, I was ok, but for a leisure traveler this may be a problem.
The biggest drawback of this hotel was the cleanliness. I had highlighted this same issue in a review I made few years back, but I can't see an improvement in that sector. The rusty old rooms were the same and I saw fungus in bathroom and surrounding. There were huge mold spots grew around vents, toilet and the sink. It is not expected to see such unclean rooms in an establishment like this in a premier location.
I think the direct booking site can also be improved to give a better user experience.
However, for the low price they charge, in this area, I think this is a good place to stay, considering the proximity to many important locations.
The hotel is situated in a convenient location. Very close to the Orchard road and easily accessible to public transport etc., yet it is situated in a quiet street next to Mt. Elizabeth Hospital which is very good. The hotel is accessible via Scotts road which is also a major road in the Central Region.
Some of the hotel staff members, the house keeping people, doormen, and restaurant staff were very friendly and helpful. However, the reception area and hotel front officers were not very friendly, and not very keen on helping as well.
Relatively to many hotels in the area, the rooms in the hotel are larger and more spacious.
Buffet breakfast was not very big, but had a decent number of options. Considering the very economical price tag, I think the buffet is good. One thing I noticed about the buffet is that, in my stay, almost every day they had similar dishes, and not much variety among days. Since I was a business traveler and didn't have much time to focus on food, apart from what I ate, I was ok, but for a leisure traveler this may be a problem.
The biggest drawback of this hotel was the cleanliness. I had highlighted this same issue in a review I made few years back, but I can't see an improvement in that sector. The rusty old rooms were the same and I saw fungus in bathroom and surrounding. There were huge mold spots grew around vents, toilet and the sink. It is not expected to see such unclean rooms in an establishment like this in a premier location.
I think the direct booking site can also be improved to give a better user experience.
However, for the low price they charge, in this area, I think this is a good place to stay, considering the proximity to many important locations.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 26 Sept 2022
Dear Valued Guest, Thank you for taking the time to pen down this review and for sharing your observations on your recent stay. I am saddened to learn that your recent stay experience was less ideal than expected and was most concerned to learn of the housekeeping shortfalls. Please accept my most sincere apologies and rest assured we will take steps to review our processes in order to ensure that all our guests are comfortable and feel well-taken care of during their stay. While it is regrettable that we failed to meet your expectations this time, we appreciate if you would grant us the opportunity to restore your confidence in our services when you return in the near future. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great value hotel, excellent location, HUGE family room, great service, happily come back again.
For the price we paid this is an excellent value hotel. We booked a family room of 2 double beds and the room is huge (see picture!) probably the biggest family room we’ve ever had - were used the the second bed being a sofa bed but these are 2 huge superking beds and then a lot of room as well, for a table and 2 chairs, tons of floor space for kids to spread our their games on, a big bathroom with 2 sinks. Yes, it’s not the most modern of rooms but it’s still really good and was clean throughout.
The location is so central, we didn’t bother with the hotel breakfast as just 5 mins down the road is Paragon shopping centre which has a heap of restaurants and then a bit further on Orchard Road. So convenient.
The kids also loved the pool and it was really refreshing way to spend a couple of hours after being in the humidity of Singapore.
We only needed help from staff a couple of times but they were so polite and helpful and check in was also very efficient, and the staff who helped us with our luggage right up to our room was also very helpful and polite. Thank you!
All in all we loved our stay and would happily choose this hotel again for our next stay.
For the price we paid this is an excellent value hotel. We booked a family room of 2 double beds and the room is huge (see picture!) probably the biggest family room we’ve ever had - were used the the second bed being a sofa bed but these are 2 huge superking beds and then a lot of room as well, for a table and 2 chairs, tons of floor space for kids to spread our their games on, a big bathroom with 2 sinks. Yes, it’s not the most modern of rooms but it’s still really good and was clean throughout.
The location is so central, we didn’t bother with the hotel breakfast as just 5 mins down the road is Paragon shopping centre which has a heap of restaurants and then a bit further on Orchard Road. So convenient.
The kids also loved the pool and it was really refreshing way to spend a couple of hours after being in the humidity of Singapore.
We only needed help from staff a couple of times but they were so polite and helpful and check in was also very efficient, and the staff who helped us with our luggage right up to our room was also very helpful and polite. Thank you!
All in all we loved our stay and would happily choose this hotel again for our next stay.
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 17 Aug 2023
Dear Guest, Your intent to return for a second stay and recommend us on TripAdvisor is incredibly encouraging. The team is very happy to know that they made you feel like you were in the comfort of your home. Your thoughtful gesture of recognising the helpfulness of our team members is well-appreciated and we will be sure to share with the team. Thank you again for sharing this lovely review, we await the opportunity to extend our warm hospitality on your next visit. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very old hotel on Mt E, which is clear from how drab the room is. While it was a short walk to Paragon/Orchard Road, which made it a very convenient location, the room was not clean. There were small bugs in the bathroom, and someone's used double-eyelid tape was stuck on the bathroom wall. Came back one day and saw a towel placed haphazardly (not folded neatly) on the bedside- not sure if they used that to clean the bedside table, or if they just forgot to fold it and place it in the bathroom. Needed to ask for more towels as only 2 big towels were provided on check-in, and no hair towel or hand towel. Also asked for a pair of chopsticks from reception when I ordered deliveroo, and it took them 30min to bring the chopsticks up– reception was also very brusque when I requested this.
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Review collected in partnership with this hotel
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 28 Dec 2022
Dear Guest, Thank you for sharing your experience with us. It is regrettable to learn of your less than satisfactory experience with us. I wish to extend my deepest apologies for the lapses experienced. Please rest assured that this is not the standards we endeavour, and have shared the areas of improvement with the relevant department leaders for their immediate attention. As our esteemed guest, I truly appreciate you taking the time to bring your concerns to my attention; whilst I am unable to turn back the clock, I hope we will have the opportunity of restoring your trust in our service, should you consider returning. Thank you for being our guest. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
The room was large and the air conditioning worked well, but the bottom of the bathroom bar tab was cracked and the bathtub drained poorly. There was no water in the fridge, which was inconvenient. There were no shops in the hotel, so I walked a little bit and bought water, juice, etc. at Seven. It was hard while the slope in front of the hotel was hot.
The room was cleaned with care.
We had breakfast, but it was both impossible and impossible. You're on price. The staff were all kind. When I checked out, I had to wait a little while for staff to complain about something. I thought other staff would be available in Japan right away.
The room was cleaned with care.
We had breakfast, but it was both impossible and impossible. You're on price. The staff were all kind. When I checked out, I had to wait a little while for staff to complain about something. I thought other staff would be available in Japan right away.
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Review collected in partnership with this hotel
Automatically translated
Date of stay: February 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Whilst well located I feel that this hotel is living on past glories. It is dated and needs modernisation. The staff were attentive and polite. For the first two days there was an issue with the door key cards and we could only get into our room if a manager was available. These things happen but the management dealt with the problem poorly as guests sometomes had to wait 20 minutes to get into the room. Sound proofing is poor and as a whole not value for money.
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Review collected in partnership with this hotel
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 28 May 2023
Dear Guest, Thank you for sharing your experience with us following your recent stay. While I am delighted to learn that you were pleased with our strategic location and hospitable service, please accept my deepest apologies for the inconvenience you have experienced. Guest service is of paramount importance to us as we continue to improve our services. Do rest assured that your feedback had been shared with the team for prompt rectifications. Thank you for being our guest. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
In conclusion, stay at York Hotel Singapore was nothing short of extraordinary. This elegant haven provided us with a seamless blend of comfort, luxury, and warm hospitality. From its tastefully decorated rooms to its convenient location, every aspect of this hotel reflects a commitment to excellence. If you seek an unforgettable stay in Singapore, I wholeheartedly recommend the York Hotel for an unparalleled experience. i eagerly await my next visit to this remarkable gem in the heart of the Lion City.
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Review collected in partnership with this hotel
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 7 Aug 2023
Dear Guest, Thank you very much for sharing your experience at York Hotel Singapore. It is always a pleasure to hear that we exceeded your expectations throughout your stay. Your generous compliments motivate us to deliver exceptional stay experiences which we consistently strive for. It would be our pleasure to welcome you back in the near future for another lovely visit. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location of the York Hotel is excellent. Close to shopping and dining. Disappointed with the state of the room as I had stayed at the York 10 years ago and it was brilliant. Rooms now are tired and in need of repair and face lift. The White Rose cafe is overpriced, food sub par and service non existent unless you caught their eye. Even had to ask for the table to be set. Yet there was hardly anyone dining. The front desk staff and cleaning staff were excellent and very helpful when anything was needed. Hotel overpriced for the standard of room. I expected this type of room from a budget hotel not the York..
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Review collected in partnership with this hotel
Date of stay: July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 2 Aug 2023
Dear Guest, Thank you for taking the time to share your experience with us. For a team that prides ourselves in delivering exceptional stay experiences, we sincerely apologise for the less than satisfactory stay. Your detailed input is valuable to us, and rest assured that it has been shared with the various team leaders for attention and review. Once again, we appreciate the opportunity to improve based on your feedback. We certainly look forward to another opportunity to welcome you for a better stay. Best regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a disappointing stay at this hotel. The check-in process was slow, and most of the staff didn’t seem very happy—I never saw them smile. When we arrived with several suitcases, the luggage staff didn’t offer any help, even though they weren’t busy.
The facilities are old, and we had multiple issues with the rooms. On the first night, the shower water wouldn’t get hot. On the second night, the shower was fine, but the sink had no hot water, and there were no face towels. Our second room had a connecting door with poor soundproofing, making it very noisy. Fortunately, the front desk helped us switch rooms, and we finally got some peace and quiet.
Overall, I wouldn’t recommend this hotel to my friends.
The facilities are old, and we had multiple issues with the rooms. On the first night, the shower water wouldn’t get hot. On the second night, the shower was fine, but the sink had no hot water, and there were no face towels. Our second room had a connecting door with poor soundproofing, making it very noisy. Fortunately, the front desk helped us switch rooms, and we finally got some peace and quiet.
Overall, I wouldn’t recommend this hotel to my friends.
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet expectations and that you encountered several challenges during your visit. Your experience is certainly not the level of service and comfort we strive to provide. We regret that your check-in process was slower than expected and that our team did not appear as welcoming as they should have been. Providing a warm and helpful arrival experience is a priority for us, and we will be reviewing this with our team to make the necessary improvements. Additionally, we apologise for the inconveniences you faced with our facilities and the issues in your room. Rest assured that our maintenance and housekeeping teams are addressing these concerns promptly. Your feedback is invaluable to us, and we will use it to enhance our services. We hope to have the opportunity to regain your trust and provide you with a much-improved experience should you decide to visit us again in the future. Please feel free to reach out to us directly if you would like to discuss your experience further. Warm regards, Jessie Tan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
U should email or give a call to to them.. maybe they have different pricing. Thank you
Yes, you have to booked in advance, before using the Pool
What I can remember the family room we stayed in. They were large single beds
Frankly, the Kitchen is Not Halal certified. But you can have your breakfast of Bread & Butter, Cereals, Coffee or Tea, boiled or half-boiled eggs, fruits, fresh juices. These are usually not prepare with Non Halal foods. There other alternatives is you can take a 4 minutes walk to Far East Plaza, where there are many shops which are Halal Certified you can have your breakfast, such as Perata, Nasi Lemak etc..
Not sure but everything is close in a taxi. Or download the grab app. It’s Uber in Singapore they very good and cheaper than taxis.
"There are two entrances one of which is via Goodwood Park off Scott’s Road. Not obvious when you are actually at the lobby of the hotel."Read full review
"Good location.Make sure you visit Toast Box just down the road opposite Mt Elizabeth Hospital for great coffee and typical Singapore breakfast"Read full review
"Very safe location. Felt very safe even though we walked back to hotel close to midnight."Read full review
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PRICE RANGE
S$178 - S$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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