York Hotel Singapore

Porch
Traveller (653)
4 bed family suite
Room & Suite (249)
White Rose Cafe at the York Hotel
Dining (48)

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S$175
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

3.5
#124 of 342 hotels in Singapore
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Value

If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.

For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).

Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.

Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.

The staff at York Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Chinese, Malay
3.5
3.5 of 5 bubbles2,204 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The York Hotel Singapore garners mixed reactions from its visitors. While some guests appreciate the value, finding the accommodations reasonably priced, others suggest that it doesn't quite hit the mark in terms of value for money. The hotel's amenities generally receive positive nods for cleanliness and spaciousness, with a prime location near shopping havens like Orchard Road. However, the rooms, despite being large and clean, are sometimes marred by dated decor and inconsistency in maintenance. Service quality varies, with reports of both commendable hospitality and occasional lapses in efficiency. Although the hotel's atmosphere is deemed comfortable, it lacks a modern aesthetic, leaving some guests with a desire for more inspiring surroundings.
Location
Convenient
Atmosphere
Outdated
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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2,204Reviews21Q+A100Room tips
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Detailed Reviews
Evonyu wrote a review Mar 2021
Singapore5 contributions1 helpful vote
5.0 of 5 bubbles
I was here for a getaway from the craziness at home, like a retreat of sorts. So I came on my own. I appreciate the quiet and peaceful environment of York Hotel, there is a lot of privacy provided during my stay and it wasn't too noisy. I enjoyed the simple breakfast provided at their cafe too. Quaint and cosy, food was nice as well. For the price I paid for the hotel, I would return again for a retreat staycation. It made me feel safe during my stay alone as well. A very underrated hotel Thank you York Hotel.
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Review collected in partnership with this hotel
Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 22 Mar 2021
Dear Guest, Thank you for the full-score! Delighting our guests with exceptional comfort and service are central to the York Experience and we are encouraged to learn that we have achieved this. In addition, your generous comments on our breakfast selection has been shared to the team. The positive scores for all aspects of your stay is a motivation for us to continue delivering exceptional stay experience. On behalf of the team, we are incredibly grateful for the positive recommendation. My team and I look forward to the opportunity of being at your service again in the not too distant future. Best regards, Jessie Tan General Manager
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Eric T wrote a review Jul 2023
Brisbane, Australia66 contributions5 helpful votes
5.0 of 5 bubbles
York Hotel is centrally located in Orchard and a stone's throw from easy access to public transport. There is an elevated walk back to the hotel though and requires a little effort with the climb especially at the end of the day with loads of shopping on both hands - Lols. Otherwise, this hotel is quite a gem located centrally to all the malls. It does not have all the modern fanfare, but suffice for a comfortable and relatively quiet stay for the 4 days we were in Singapore. We did notice one distinct group of guests that frequent this hotel ... Indonesians I believe. They were everywhere in this hotel.

On the whole, YES, I would strongly recommend this to any travellers who is looking for a comfortable, conveniently located, clean and reasonably priced hotel stay.
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Review collected in partnership with this hotel
Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 Jul 2023
Dear Guest, Thank you for the positive review! It is a pleasure to know that we met your expectations. Positive reviews such as yours motivate us to continue deliver exceptional stay experience! Once again, thank you for sharing your experience with us, we hope to have the opportunity to welcome you back for another pleasant stay. Best regards, Jessie Tan General Manager
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mdavies70 wrote a review Jan 2020
Melbourne, Australia26 contributions54 helpful votes
5.0 of 5 bubbles
This hotel is conveniently located near the Orchard Train Station, 10 minute walk.
There's numerous food options for breakfast.
Wifi is excellent
Staff are friendly and very helpful
Dinner is delicious and prices very reasonable
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie T, General Manager at York Hotel Singapore
Responded 15 Jan 2020
Dear Guest, Thank you for taking the time to share your recent stay experience with us! It was our pleasure to be your choice of accommodation and we are truly delighted to learn that you enjoyed all aspects of your stay. On behalf of the team, we are incredibly grateful for your kind words and will continue to deliver exceptional stay experience for all guests! Once again, thank you lovely feedback and we look forward to welcoming you back on your next visit to Singapore. Best regards, Jessie Tan General Manager
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Kiwiaddictedtotravel wrote a review Oct 2023
Auckland, New Zealand32 contributions61 helpful votes
1.0 of 5 bubbles
The only pleasant thing about this hotel is the food,beverage and housekeeping staff.
It is an incrediably dated hotel.

I had a non smoking room yet I could smell stale smoke in the hallway as well as in my room. Was disgusting.

The furnishings on the room were depressing and the mattress was like a brick. I woke up each morning sore from head to toe in pain.

The TV was not easy to work out so gave up. The toilet didn't flush properly at all as was weak and required many pushes. The shower took 10 mins to warm up with hot water and shower heads not fit for purpose.

I ended up checking out a day early, whislt the girl on the desk said to me that it was a day early for checking out and my breakfast and room rate was non refundable, she never asked me why I was checking out early.

Don't you want to know why a guest leaves early?

I hope you use my forfeited room rate and breakfast to go towards a complete refurbishment as this hotel is in dire need of it and is clearly a 2 star not 4
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 29 Oct 2023
Dear Guest, Thank you for taking the time to share your post-stay experience with us. I was most disappointed to learn that we failed to extend the high standards of service and were unable to address these shortfalls during your stay. Please rest assured that this is not the standards we endeavour, and together with my team, we will discuss your feedback in detail to ensure the lapses are looked into and restored to the high level of standards we uphold. I appreciate your feedback and hope to have the opportunity to restore your trust in our service should you consider returning. Best regards, Jessie Tan General Manager
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Jolynnkhm wrote a review Jul 2021
1 contribution
2.0 of 5 bubbles
At first we were staying in room 537 where it was so dusty, we could see the layer of dust on the wall. My friend suffered very bad sinus attacks that made the whole experience very uncomfortable. On the 2nd day, we requested for a room change as she didn't get any better with the air purifier and I further purchased sinus drops and even air disinfectant in hopes that her attacks will ease. After shifting to the other room, she felt immediately a lot better. However, the room (507l had many faulty equipments - the water boiler was spoilt and the fridge was not even cold. Rather disappointed but we didn't want to further trouble the staffs so we just stuck with it.

We also had a issue where there was a hair strand in one of our coffee during our sunday breakfast.

Other than the room's cleanliness and also the equipments, service staffs were very friendly and they deserve a good thumbs-up! 👍
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Review collected in partnership with this hotel
Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 4 Jul 2021
Dear Valued Guest, Thank you for taking the time to pen down this review and for sharing your observations on your recent stay. We are disappointed to learn that your stay was less than positive, please accept our sincere apologies for the lapses, in particular the overall cleanliness of the room. We have taken note on your concerns and have shared with the departments concerned for their immediate attention. While it is regrettable that we failed to meet your expectations this time, we appreciate if you would grant us the opportunity to restore your confidence in our services when you return in the near future. Best regards, Jessie Tan General Manager
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Arzlyhin wrote a review Dec 2020
Singapore, Singapore1 contribution1 helpful vote
4.0 of 5 bubbles
The room was great. Cannot expect much coz it's an old hotel but met my expectations or can I say went beyond my expectations. Coz the service they gave, the rooms, breakfast, it covers pretty much for you to be feeling that you are in an old hotel building. It was great. Really. Breakfast for me, it was really great. I am a muslim and im happy to have a muslim member having to serve us and told us nicely what can be eaten and what not from the menu. I really appreciate that. I would surely come back for another stay. No doubt on that.

The only thing that disappoint me was the fruit platter. Didnt expect it to be one whole orange and two whole apples uncut served on a plate. Hahaha. Other than that, all was great.
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 21 Dec 2020
Dear Guest, Thank you for taking the time to share your feedback with us. We are super chuffed to learn that everything went well during your stay with us. The positive scores for all aspects of your stay is a motivation for the team to continue delivering exceptional stay experience. We also appreciate your feedback on the presentation of the fruit platter which has been shared with the department concerned. My team and I look forward to the opportunity of being at your service again in the not too distant future. Best regards, Jessie Tan General Manager
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aubrey k wrote a review Dec 2020
Singapore59 contributions13 helpful votes
5.0 of 5 bubbles
For Value and for Customer engagement and personal experience with the hotel staff, I would recommend York Hotel. Room is big and clean though old. Breakfast is decent but the waiting can be too long. Location is very ideal for shopping and White Rose Cafe serves yummy dishes even for dinners too!
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Review collected in partnership with this hotel
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 17 Dec 2020
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your feedback as it helps us to focus on what is important to all our guests. While we are extremely encouraged to know that you had a pleasant and comfortable stay with us, please accept our deepest apologies for the shortcomings you experienced during your stay with us. Rest assured we will work towards improving those areas of concern. We would like to share that our hotel completed a refurbishment to all rooms at the Annexe Block, including change of all the carpets and fittings in late 2018; in accordance with our hotel’s continuous efforts and commitment to create seamless and comfortable experiences. My team and I look forward to the opportunity to hosting you again in the near future. Best regards, Jessie Tan General Manager
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MilindJS wrote a review Nov 2020
Singapore, Singapore2 contributions5 helpful votes
5.0 of 5 bubbles
We visited this hotel for leisure with family members and we had very comfortable time. The location of the hotel is close to Orchard road. So, we could visit Orchard road and have good time as well (walking distance from hotel).
Those who want to visit nearby location it is also convenient because of access from both sides of the hotel and is at junction of Orchard road.
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Review collected in partnership with this hotel
Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 15 Nov 2020
Dear Guest, Thank you for taking the time to share your recent stay experience with us! It was our pleasure to be your preferred accommodation of choice and are super delighted to learn that you enjoyed all aspects of your stay. On behalf of the team, we are incredibly grateful for your kind words and will continue to deliver exceptional stay experience for all guests! Once again, thank you lovely feedback and we look forward to welcoming you back again soon! Best regards, Jessie Tan General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Candice T wrote a review Jan 2023
manila, philippines214 contributions142 helpful votes
4.0 of 5 bubbles
We are a family of 5 and was able to stay in their Quadruple Room (1 King and 2 Single beds). The room was super spacious and the beds were very comfortable. We didn't stay in the room much except to sleep at night, but the housekeeping staff kept it clean and refilled our water all the time (even though we requested for more). The room is a bit on the "old" side, but it's still relatively clean. I'm not sure if the price is competitive or we just came on a peak season, but that's the only reason why I didn't rate this a 5-star. The location is not bad too, walking distance to Orchard Road. The nearest mall would be Paragon, then Lucky Plaza... Lots of places to eat there inside. Overall, I would recommend this hotel to anyone visiting Singapore.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 30 Jan 2023
Dear Guest, Thank you for taking the time to share such a lovely review following your recent stay with us. My team and I are thrilled to learn that you had an amazing stay with us and would like to convey our heartfelt thanks to you for your kind compliments. We look forward to welcoming back soon to continue to experience our hospitality. Best regards, Jessie Tan General Manager
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Anjalie M wrote a review Apr 2022
2 contributions
5.0 of 5 bubbles
We have stayed at the York Hotel twice now due to its extremely convenient location right next to Mt Elizabeth hospital and Orchard road. It offers excellent service from staff and clean rooms. We are definitely coming back
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Review collected in partnership with this hotel
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 12 Apr 2022
Dear Guest, Thank you for the full scores! I am extremely pleased to learn that we have met your expectations in all areas of your stay! Kind compliments such as yours are sure to motivate the team to continually deliver exceptional stay experiences. Once again, thank you for being our guest and we look forward to hosting you for another memorable stay. Best regards, Jessie Tan General Manager
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Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Yes, you have to booked in advance, before using the Pool
Bernadette Ekas... R asked a question Jan 2020
30 contributions4 helpful votes
What size for single bed?
Answer from shane9468
Nottingham, United Kingdom99 contributions53 helpful votes
What I can remember the family room we stayed in. They were large single beds
Dewi S asked a question Nov 2019
Is the breakfast serve is halal?
Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Frankly, the Kitchen is Not Halal certified. But you can have your breakfast of Bread & Butter, Cereals, Coffee or Tea, boiled or half-boiled eggs, fruits, fresh juices. These are usually not prepare with Non Halal foods. There other alternatives is you can take a 4 minutes walk to Far East Plaza, where there are many shops which are Halal Certified you can have your breakfast, such as Perata, Nasi Lemak etc..
Claire B asked a question Nov 2019
Melbourne, Australia61 contributions4 helpful votes
How far from the zoo is this hotel?
Answer from shane9468
Nottingham, United Kingdom99 contributions53 helpful votes
Not sure but everything is close in a taxi. Or download the grab app. It’s Uber in Singapore they very good and cheaper than taxis.
Answer from Alan C
Glen Osmond, Australia19 contributions46 helpful votes
I seem to recall they do have balconies but we couldn’t access it from our room. Not sure why you’d want one because there’s no real view and the weather can be oppressive.
Carol H wrote a tip Mar 2024
3 contributions
3.0 of 5 bubbles
"Good location.Make sure you visit Toast Box just down the road opposite Mt Elizabeth Hospital for great coffee and typical Singapore breakfast"
Read full review
638JAV wrote a tip Nov 2023
Kuala Lumpur, Malaysia484 contributions122 helpful votes
4.0 of 5 bubbles
"Very safe location. Felt very safe even though we walked back to hotel close to midnight."
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Kiwiaddictedtotravel wrote a tip Oct 2023
Auckland, New Zealand32 contributions61 helpful votes
1.0 of 5 bubbles
"Don't waste your money"
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Margaret T wrote a tip Sept 2023
14 contributions5 helpful votes
5.0 of 5 bubbles
"When visiting Singapore be aware there a very few pay phones and always carry a paper copy of essential numbers."
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angl0dutch wrote a tip Sept 2023
Diever, The Netherlands8 contributions8 helpful votes
3.0 of 5 bubbles
"Don't expect a true 4-star hotel experience at The York Hotel"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$187 - S$251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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