York Hotel Singapore

York Hotel Singapore

Penang Hawker Fare
Traveller (681)
4 bed family suite
Room & Suite (249)
White Rose Cafe at the York Hotel
Dining (51)

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Avg. S$176 /night, 2/13 - 2/14
S$179
per night
S$168
per night
S$157
per night

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About

#125 of 351 hotels in Singapore
4.3 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality

If you’re looking for a family-friendly hotel in Singapore, look no further than York Hotel.

For those interested in checking out popular landmarks while visiting Singapore, York Hotel Singapore is located a short distance from Haji Lane (1.7 mi) and Arab Street (1.7 mi).

Free wifi is offered to guests, and rooms at York Hotel offer a flat screen TV and air conditioning.

During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests of York Hotel Singapore are also welcome to enjoy a pool and a lounge, located on site. For travellers arriving by car, free parking is available.

Singapore has plenty of barbeque restaurants. So when you’re here, be sure to check out popular spots like Burnt Ends, Lau Pa Sat, and Edge, which are serving up some great dishes.

Singapore is also home to Sembawang Hot Spring, a popular hot spring that is not too far from York Hotel.

The staff at York Hotel looks forward to serving you during your upcoming visit.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Fitness / spa changing rooms
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Quiet
Languages Spoken
English, Chinese, Malay

Location

21 Mount Elizabeth York Hotel, Singapore 228516 Singapore
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Changi Airport
18 km•
See all flights
Seletar Airport
12.8 km•
See all flights
4.0
4.0 of 5 bubbles2,330 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The York Hotel in Singapore is lauded for its prime location, which guests find convenient for shopping and sightseeing, despite occasional remarks about the distance from public transport. While the rooms are celebrated for their spaciousness, some guests feel they could benefit from modernization and enhanced cleanliness. The hotel's atmosphere, reminiscent of a cozy Southeast Asian home, adds to its charm, although an update in decor is suggested. Patrons appreciate the varied breakfast and amenities like the swimming pool but urge for updates. The service generally receives high praise for staff professionalism and kindness.
Location
Convenient
Atmosphere
Charming
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Service
Professional
Amenities
Satisfactory

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Detailed Reviews
Candice T wrote a review Jan 2023
manila, philippines
4.0 of 5 bubbles
We are a family of 5 and was able to stay in their Quadruple Room (1 King and 2 Single beds). The room was super spacious and the beds were very comfortable. We didn't stay in the room much except to sleep at night, but the housekeeping staff kept it clean and refilled our water all the time (even though we requested for more). The room is a bit on the "old" side, but it's still relatively clean. I'm not sure if the price is competitive or we just came on a peak season, but that's the only reason why I didn't rate this a 5-star. The location is not bad too, walking distance to Orchard Road. The nearest mall would be Paragon, then Lucky Plaza... Lots of places to eat there inside. Overall, I would recommend this hotel to anyone visiting Singapore.
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Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 30 Jan 2023
Dear Guest, Thank you for taking the time to share such a lovely review following your recent stay with us. My team and I are thrilled to learn that you had an amazing stay with us and would like to convey our heartfelt thanks to you for your kind compliments. We look forward to welcoming back soon to continue to experience our hospitality. Best regards, Jessie Tan General Manager
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richardwern2023 wrote a review Aug 2023
Singapore, Singapore
4.0 of 5 bubbles
Short two days stay at SG York Hotel. Check in was delightful as the front desk was friendly and accommodating on my request for non smoking room. The room allocated was cabana 104 quiet although is a little old Balinese style. Had problem with the TV but the technician was promptly resolving the issue, room size is nice and love the set up. However, room cleanliness could improve as dusk could be found in corners and other settlements on walls. Internet connection in room was good. Able to work comfortably in room since had to do a few conference calls during the stay. Overall ratings was a good one for this stay.
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Review collected in partnership with this hotel
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 21 Aug 2023
Dear Guest, Thank you very much for sharing your experience at York Hotel Singapore. My team and I are delighted to hear that your visit was taken care of by our warm associates. At the same time, we also appreciate your feedback on improving our room cleanliness which has been shared with the departments concerned for their immediate attention. Thank you again for the review, we look forward for another opportunity to welcome you back for a lovely visit. Best regards, Jessie Tan General Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
EY wrote a review Jun 2021
4.0 of 5 bubbles
Pros: Room is spacious considering the hotel's price point and location, thus this is good value for money. Slightly dated feel on the whole (quite nostalgic actually), but there are evident efforts to update wear and tear (new cabinets, USB charging sockets, etc). Generally clean and comfortable, the staff are pleasant/competent. Apparently, every room has a bathtub. Room has large, wide windows, offering ample natural light, and full blackout curtains if darkness is preferred. Not sure if I imagined it, but the kettle seem to boil water faster than other hotels' kettles. Frontdesk staff was quite adamant about not issuing two key cards to a solo occupant, but I suppose that's a sign that they are mindful about security/safety distancing regulations on visitorship.

Cons: Inexplicably, I found the access panel in the ceiling of my bathroom left open. The light bulb of the floor lamp is rather glaring, I have to drape something over it. The spotlight above my bed flickered sporadically. The size of the tea cups are too dainty for my liking. Sadly, the fairly new cabinets in my room were vandalized by a kid's doodle. Walls are a bit thin, I vaguely heard people talking outside at the corridor and doors of other rooms closing, hence I was feeling self conscious if my TV volume might be too loud.

Location is fairly accessible while feeling like it's a peaceful hideout from the buzz of Orchard Road, but some people may dislike the 3-5 min up-slope walk from Far East Plaza.
The air conditioning is too powerful (regardless of how I adjusted the setting), but some people prefer strong AC. Good thing that the room does not get stuffy when I switch off the AC.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 7 Jun 2021
Dear Guest, Thank you for the time to pen this review and share with us your observations during your recent stay. It is regrettable to learn that your stay was less than positive, please accept our deepest apologies for the shortfalls you experienced. Your feedback on improving the condition of the room and the in-room amenities are well noted and will be included in our future discussion of enhancement. Once again for thank you for your patronage, we hope to have another opportunity of welcoming you back for an improved stay in the not too distant future. Best regards, Jessie Tan General Manager
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Arul S wrote a review Nov 2024
5.0 of 5 bubbles
Best experience I have had in Singapore from check in to room service to Checkout. Rooms are very spacious and clean. Location is brilliant for shopping, hoppital and restaurnts. The staff are really amazing. People like Jazmine & Narsa really make a difference to customer service and go out of the way to help a customer. I stay in the hotel almost every other month and the standard is the same. Never drops. Perfect for family or business and lovely Breakfast range. The chef is willing to do anything extra if you are a vegetarian. All of them go out of the way to make you feel like home again. Thank you Team York.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 21 Nov 2024
Dear Guest, Thank you for the five-star rating on TripAdvisor. My team and I are thrilled to hear that you enjoyed a great stay with us and are deeply encouraged by your generous compliments. Thank you for again for choosing York Hotel as your preferred accommodation, we look forward to the opportunity to welcome you back again for a lovely stay! Best regards, Jessie Tan General Manager
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jxkayt wrote a review May 2021
Singapore, Singapore
4.0 of 5 bubbles
We booked a family room for 4 pax via Trip.com and it entitles us to late check out till 3pm with buffet breakfast. York Hotel is the only few hotel that offers family room at an affordable rate.

The hotel is located behind Mount Elizabeth Hospital (Orchard) & is not very near to the main road. However, the amazing staffs here totally made up for it with their exceptional services.

Special mention to Nenny from front desk, Ramli from White Rose cafe & Nudin from front door for their exceptional services & for being so extremely

Our family room is located at high floor & is very spacious. Bathroom is very clean as well.

White Rose cafe breakfast buffet is value for money! Porridge & the egg breakfast set is a must order!
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 11 May 2021
Dear Guest, Thank you for sharing this positive review. We are delighted to receive your commendation, in particular the exceptional service extended by our associates and the breakfast buffet served at White Rose Cafe! Lovely review such as yours serves as an encouragement for us to continue delighting our guests. At the same time, your personal mention of our passionate associates, Ramli and Nenny, is such a compliment and we will be sure to pass along the appreciation. On behalf of the team, thank you again for the encouraging review and we hope to host you again in the not too distant future. Best regards, Jessie Tan General Manager
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Caroline V wrote a review Nov 2024
5.0 of 5 bubbles
Loved this hotel. It is great for a family holiday. The family rooms are huge and the beds are very comfortable. The decor is a bit old but it's clean and very pleasant. The location is fantastic. 5 mins walk to Orchard Road/Lucky Plaza/bus station and short taxi rides to all main attractions. The pool is lovely and the staff are amazing. Would definitely stay again.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 6 Nov 2024
Dear Guest, Thank you for taking the time to share your post stay experience with us. My team and I are thrilled to hear that you had a enjoyed a great stay at our hotel and are beyond encouraged by the high scores and your generous compliments. Thank you for again for choosing York Hotel as your preferred accommodation, we look forward to the opportunity to welcome you back soon! Best regards, Jessie Tan General Manager
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nparker000 wrote a review Mar 2023
Fort St. John, Canada
5.0 of 5 bubbles
We had a great time and the hotel was excellent. My wife read several reviews that mentioned concerns about cleanliness so we were nervous arriving, but it was immaculate and continued to be for our 12 night stay. The only thing I would say that wasn’t positive was that the restaurant at lobby level is not good value for money. For our family we spent $100+ On breakfast and it was lacking in quality and options for a buffet. I would not recommend. Other than that, I would highly recommend the hotel, just eat elsewhere.
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Review collected in partnership with this hotel
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 19 Mar 2023
Dear Guest, Thank you for taking the time to share such a lovely review following your recent stay with us. My team and I are incredibly pleased to hear that you enjoyed your stay with us. At the same time, we appreciate your feedback on our breakfast buffet, and have shared your comments with our Food and Beverage team for review and improvement. Thank you again for choosing to stay with us, we look forward to welcoming you back soon. Best regards, Jessie Tan General Manager
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Nikniko445 wrote a review Aug 2024
Perth, Australia
3.0 of 5 bubbles
Bathrooms need to be updated, no pressure in shower. The location isn’t super close to MRT and it’s a slight uphill walk back to the hotel.
Pool is good, breakfast is good and does get replenished throughout the breakfast service.
They didn’t support our booking request for interconnecting rooms, or even put our rooms next door to each other we were just very lucky to be on the same floor as each other. Pushing it for 4 star.
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Review collected in partnership with this hotel
Date of stay: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 11 Aug 2024
Dear Guest, Thank you for taking the time to review your recent stay experience at York Hotel Singapore. We are truly sorry for the service shortfalls you experienced during your stay with us, in particular your request for interconnecting room. Please be assured that I have personally shared your comments with the relevant department heads to further improve the areas you have highlighted in the review. Please rest assured that your feedback on the areas of shortfall is important to us, and we will review them for immediate improvement. Thank you again for being our guest. We look forward to the opportunity to welcome you back for an even better experience on your next trip to Singapore. Best regards, Jessie Tan General Manager
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Mark H wrote a review Nov 2024
5.0 of 5 bubbles
Very comfortable, well located. Close to Lucky Plaza and just a short walk to Orchard Road MRT. Room was a good size, bed very comfortable with excellent pillows. There was filtered water as well as the usual tea and coffee making facilities. Bathroom was well appointed. Staff were very friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 Nov 2024
Dear Guest, Thank you for the five-star rating on TripAdvisor. My team and I are thrilled to hear that you enjoyed a great stay with us and are deeply encouraged by your generous compliments. Thank you for again for choosing York Hotel as your preferred accommodation, we look forward to the opportunity to welcome you back soon! Best regards, Jessie Tan General Manager
Read more
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
namnguyen2024 wrote a review Mar 2024
3.0 of 5 bubbles
Hope you will get more customer.
Please go around the world and check for 4 start Hotel need to have.
You can re-decorate your hotel concept, this will bring more value and experience for customer. Honestly, I think will not come back your hotel.
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Review collected in partnership with this hotel
Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jessie Tan, General Manager at York Hotel Singapore
Responded 3 Mar 2024
Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to learn that your stay with us was less than satisfactory. This certainly did not aligned with the high level of service and quality that we strived for. Your feedback is important to us in improving our services and rest assured this has been shared with team for review. Thank you for being our guest, we hope to have the opportunity to welcome you back for another pleasant stay. Best regards, Jessie Tan General Manager
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Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Yes, you have to booked in advance, before using the Pool
Bernadette Ekas... R asked a question Jan 2020
26 contributions4 helpful votes
What size for single bed?
Answer from shane9468
Nottingham, United Kingdom100 contributions53 helpful votes
What I can remember the family room we stayed in. They were large single beds
Dewi S asked a question Nov 2019
Is the breakfast serve is halal?
Answer from Mohd O
Singapore, Singapore4 contributions6 helpful votes
Frankly, the Kitchen is Not Halal certified. But you can have your breakfast of Bread & Butter, Cereals, Coffee or Tea, boiled or half-boiled eggs, fruits, fresh juices. These are usually not prepare with Non Halal foods. There other alternatives is you can take a 4 minutes walk to Far East Plaza, where there are many shops which are Halal Certified you can have your breakfast, such as Perata, Nasi Lemak etc..
Claire B asked a question Nov 2019
Melbourne, Australia53 contributions4 helpful votes
How far from the zoo is this hotel?
Answer from shane9468
Nottingham, United Kingdom100 contributions53 helpful votes
Not sure but everything is close in a taxi. Or download the grab app. It’s Uber in Singapore they very good and cheaper than taxis.
Answer from Alan C
Glen Osmond, Australia18 contributions46 helpful votes
I seem to recall they do have balconies but we couldn’t access it from our room. Not sure why you’d want one because there’s no real view and the weather can be oppressive.
Findpaulng wrote a tip Jan 2025
Johor Bahru, Malaysia74 contributions61 helpful votes
4.0 of 5 bubbles
"There are two entrances one of which is via Goodwood Park off Scott’s Road. Not obvious when you are actually at the lobby of the hotel."
Read full review
AB2020 wrote a tip May 2024
New Delhi, India23 contributions2 helpful votes
5.0 of 5 bubbles
"Use the back gate to reach orchard road . Much quicker and a shorter distance . "
Read full review
Carol H wrote a tip Mar 2024
6 contributions
3.0 of 5 bubbles
"Good location.Make sure you visit Toast Box just down the road opposite Mt Elizabeth Hospital for great coffee and typical Singapore breakfast"
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638JAV wrote a tip Nov 2023
Kuala Lumpur, Malaysia547 contributions123 helpful votes
4.0 of 5 bubbles
"Very safe location. Felt very safe even though we walked back to hotel close to midnight."
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Kiwiaddictedtotravel wrote a tip Oct 2023
Auckland, New Zealand55 contributions61 helpful votes
1.0 of 5 bubbles
"Don't waste your money"
Read full review
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PRICE RANGE
S$179 - S$246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
york hotel singapore
LOCATION
SingaporeSingaporeBoulevard / Orchard / Central Area/City Area
NUMBER OF ROOMS
406
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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