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01/10/2017 02/10/2017
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    Aerotel Airport Transit Hotel Terminal 1

    1 Brani Terminal Avenue Level 3 Departure Transit Lounge | Singapore Changi Airport, Level 3 Departure Transit Lounge, Singapore 098680, Singapore
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    01/10/2017 02/10/2017
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    US$87
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    Traveller (209)
    Room & Suite (55)
    Pool & Beach (18)
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    Overview
    • Excellent47%
    • Very good37%
    • Average9%
    • Poor2%
    • Terrible5%
    Travellers talk about
    “long layover” (11 reviews)
    “hour layover” (12 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Wheelchair Access
    Restaurant
    Airport Transportation
    Room Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (353)
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    221 - 225 of 300 reviews

    Reviewed 8 August 2016 via mobile

    $34 pool entry for two people, would at least hope you might get a smile from the staff. We're served by Lee Playplay who has given the worst customer service by a country mile in our 3 week Asia trip. Grumpy, rude and unhelpful. Apart...More

    Thank Charles V
    Response from Gregory T, Customer Service Manager at Aerotel Airport Transit Hotel Terminal 1Responded 9 August 2016

    Dear Guest Thank you for your review during your recent visit to our Aerotel Swimming Pool. We apologize for the shortfall in service that you encountered with the staff that served you and will ensure that proper training will be given to her to achieve...More

    Reviewed 7 August 2016 via mobile

    Comfortable beds, quiet environment and a great bathroom with basic toiletries, make for a great layover. The only negative is that the basic rate only allows for 6 hours and no luggage can be left at the reception . It would be great if this...More

    1  Thank ExpostaySA
    Response from Gregory T, Customer Service Manager at Aerotel Airport Transit Hotel Terminal 1Responded 8 August 2016

    Dear Guest Thank you for your kind review during your recent stay with us. We appreciate your feedback and it was nice to know that you enjoyed the comfort and the amenities in our rooms. We do accept extended hours at $20.00 per hour depending...More

    Reviewed 6 August 2016

    We were in transit at Singapore Changi Airport for about 12 hours and we booked this hotel for 6 hours to catch up some sleep before we boarded our early flight in the morning to Australia. This hotel is located inside Terminal 1 which is...More

    Thank John1516
    Response from Gregory T, Customer Service Manager at Aerotel Airport Transit Hotel Terminal 1Responded 7 August 2016

    Dear Guest Thank you for your kind review during your recent stay with Aerotel Singapore. We are glad to know that you had enjoyed your stay in our super nice and quiet room and we look forward to welcoming you back again. Once again, thank...More

    Reviewed 6 August 2016

    Comfortable, clean and reasonably priced double room. The facility has small gym and outdoor pool. All located conveniently in the airport. There was some construction work so a bit noisy at times. Would come back again if there is a significant overnight layover at Changi...More

    Thank Eric C
    Response from Gregory T, Customer Service Manager at Aerotel Airport Transit Hotel Terminal 1Responded 8 August 2016

    Dear Guest Thank you for your kind review during your recent stay with us. We are happy that you enjoyed your stay in our Comfortable and Clean rooms. We do apologiies for the noise at times as this is due to some maintenance works from...More

    Reviewed 5 August 2016

    I booked a 6 hour stay (10 hour stopover) in a single room with shared bathroom. Very comfortable bed, cosy doona, great showers, and big TV to catch up on the news while re-packing. Great option if sleep is your priority.More

    Thank kcpac
    Response from Gregory T, Customer Service Manager at Aerotel Airport Transit Hotel Terminal 1Responded 6 August 2016

    Dear Guest Thank you for your kind review on Trip Advisor during your recent stay at Aerotel Singapore. We are happy to hear that you enjoyed the comfort and the facilities of the hotel and we look forward to welcoming you back again in the...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$58 - US$96 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Cancelon and Hotels.com so you can book your Aerotel Airport Transit Hotel Terminal 1 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Singapore >
    • Singapore
    • Also Known As
    • Ambassador Transit Singapore ,
    • Aerotel Airport Transit Hotel Terminal 1 Singapore
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    Traveller (209)
    Room & Suite (55)
    Pool & Beach (18)
    Dining (4)
    Hotel & Grounds (113)
    Bathroom (29)
    Family and Play Areas (1)
    Nearby
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    .54 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Elha E
    3 September 2017|
    Answer
    Response from Marshase | Reviewed this property |
    Online you usually buy the check-in time and a certain amount of hours. Otherwise I would send them a message if you want to change times.
    0
    Votes
    Travel B
    2 September 2017|
    AnswerShow all 4 answers
    Response from Marshase | Reviewed this property |
    To pick up luggage you have to exit the transit area and go through immigration. This hotel is in the transit area, so you won't be able to go back there without a valid flight ticket. Crown Plaza is the hotel at the airport... More
    1
    Vote
    anjela951
    29 August 2017|
    AnswerShow all 4 answers
    Response from Marcia C | Reviewed this property |
    I arrived close to midnight and needed to retrieve my luggage at 7:00am, so I chose a meal at Aerotel (breakfast). I did not seek an alternative to the food offerings at Aerotel and was satisfied with my meal of eggs... More
    1
    Vote
    Room Tips
    "Unless you feel like a lengthy walk, use the transit trains to get between Terminals"
    Read review
    "If travelling solo, don't be put off by the single bed room option. The bed was still extremely..."
    Read review
    "ask to not be next to a family if you really need to sleep"
    Read review
    "It is an airport, but you can get a good sleep here"
    Read review
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