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Somerset Orchard Singapore

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Somerset Orchard Singapore
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208 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Singapore, Singapore
Reviewed 17 May 2015

Pros: Good location and room sizes. Cons: Never have I received such terrible service anywhere in the world, among all different tiers of accommodations. I stayed here for 1 week in a triple occupancy room, and would not recommend this place to anyone. Below are just some of the issues I encountered - read on to see that this place...

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5Thank mengyoonion
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear mengyoonion, Greetings! Thank you for taking time to share your recent stay experience at our serviced residence. The management at Somerset Orchard Singapore sincerely regrets to note the inopportune incidents you had experienced during your week-long stay with us and we are truly for the inconvenience and disappointment caused to you by our shortfalls. Please be advised we are...

Reviewed 16 May 2015 via mobile

The staff were friendly and welcoming. The hotel itself is quite dated. The rooms were clean though which makes up for it. It was our anniversary and were surprised with wine and chocolates. Breakfast was tasty. And plenty of it. Pool and gym are great.

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1Thank Christina B
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Christina B, Greetings from the team at Somerset Orchard Singapore! We are delighted your husband and you chose to celebrate your wedding anniversary at our serviced residence and you enjoyed your stay with us. All of us sincerely wish both of you a lifetime of blissful and happy anniversaries. Thank you for your kind compliments for our team’s friendly...

Yogyakarta, Indonesia
Reviewed 30 April 2015

I have stayed in a number of hotels/serviced apartments throughout the world and in Singapore over the years and the Somerset Orchard by far has the best staff of any hotel I have stayed in (and this includes so called 5 star). They were friendly and helpful far beyond what i have previously experienced. The hotel itself was clean, all...

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3Thank worldtraveller1525
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear worldtraveller1525, Greetings from the team at Somerset Orchard Singapore! Thank you for taking the time to write such a heartwarming review. All of us are delighted you enjoyed our service and have rated us as the best staff of any hotel you have stayed in. We are truly thankful for this huge compliment as it reinforces our belief that...

New Delhi, India
Reviewed 27 April 2015

Very very average place. Broken Parquet floor, old yellowing ACs, cramped kitchenette, poor bathroom fit, finish and quality, 3rd rate toiletries appropriate for $50 hotels, leaky, stained and dtrty sofa that you wouldnt want to even sit on, inappropriate furniture, open verandahs that dont drain when it rains, very cramped and average breakfast. Average middle-class HDB type of place. But...

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Thank tilaksarkar
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear tilaksarkar, Greetings from the team at Somerset Orchard Singapore! Thank you for taking the time to share your valuable feedback on your recent stay at our serviced residence. We truly appreciate your honest feedback on our apartments’ furnishing and maintenance, and we would like to advise that our management is currently in the midst of discussions regarding improvement plans....

Hong Kong, China
Reviewed 13 April 2015

This service apartment is conveniently located opposite 313@ Somerset and Orchard Central, which is less than 5 minutes walk to the nearest MRT station - Somerset. Best location to stay if your main target is to do some serious shopping along Orchard Road. The room was very spacious, and the bed was very comfortable. However, I would say the room...

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3Thank travelminions
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear travelminions, Greetings from the team at Somerset Orchard Singapore! We truly appreciate your recommendation for our serviced residence and for stating that your stay was of good value. All of us are delighted to note the high rating you have accorded for your recent stay as it shows you had an enjoyable and comfortable stay with us. We are...

London
Reviewed 2 April 2015

Lovely spacious bright airy apartment, near-silent despite being just metres from one of Singapore's busiest streets. Good self-catering facilities, including washing machine/dryer, excellent wifi, lovely breakfasts, helpful courteous efficient staff. Cannot recommend these apartments highly enough.

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3Thank ohforfs
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear ohforts, Greetings! The team at Somerset Orchard Singapore is delighted that our serviced residence is the best city-centre accommodation you have ever stayed at, especially as we note that you have travelled around the globe. This is indeed a huge compliment and we are truly grateful for your high recommendation for Somerset Orchard Singapore. Thank you! All of us...

Reviewed 31 March 2015

We have been so impressed with the accommodation, facilities and breakfast at this apartment/hotel - all at a reasonable price. With only 2 of us, we had a good sized room, with lounge, kitchen and bed areas. The kitchen was very well equipped and the 'continental' breakfast was excellent quality, with 4 types of hot dishes on offer. The staff...

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Thank Julia I
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Julia I, Greetings from the team at Somerset Orchard Singapore! We are elated that you have been impressed with every aspect of your recent stay at our serviced residence. This is indeed a great testimony that you had a thoroughly comfortable and enjoyable stay with us. We love hearing that you have found your stay to be of very...

Ulaanbaatar
Reviewed 27 March 2015

The Somerset Apartment at Orchard are something of a mixed bag. My stay with my wife and four year old daughter this week was prompted by memories of a stay with the Somerset group almost 20 years ago before their Scott Road apartments were demolished. The Orchard apartments were not in the same league as those I experienced earlier. If...

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6Thank Dan M
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear Dan M, Greetings! The team at Somerset Orchard Singapore is happy to note that your family and you had an overall good stay. We are truly appreciative for your feedback on our serviced residence and would like to assure you that we are seeking improvements in the areas you have kindly highlighted. Thank you for your gracious compliments on...

Jakarta, Indonesia
Reviewed 19 March 2015

Plus - Great location, spacy unit (3-bedroom unit). Great value for a get-together vacation stay. Minus - Breakfast area too small, limited varies. No decent restaurants/cafe in the building itself. But I guess it is the way since it is a more to a residence instead of a hotel

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5Thank CT-Xin
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear CT-Xin, Greetings from the team at Somerset Orchard Singapore! We are delighted that you have found our serviced residence to be a great place to spend your recent family vacation and our prime location in Orchard Road to be most convenient. We are heartened to note that our spacious 3-bedroom apartment was the ideal accommodation choice for your family...

shanghai
Reviewed 10 March 2015

Spent 4 nights there recently, primary objective of trip was business. The location is great however the entrance is very small and if the cab driver is not familiar with the location, it could be a hit and miss. Reception is on level 6, I missed the signage which is on top near the ceiling so was confused since I...

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4Thank ShanghaiGourmet
Cynthia L, Manager at Somerset Orchard Singapore, responded to this review

Dear ShanghaiGourmet, Greetings! The team at Somerset Orchard Singapore is delighted that you had an enjoyable and comfortable stay at our serviced residence during your recent business trip. We are truly appreciative and inspired by your many positive feedback on our strategic location, spacious apartments, facilities and services. Additionally, we are indeed gratified to note that you have found your...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Somerset Orchard Singapore offers spacious and comfortable apartments located just off Orchard Road. The Somerset MRT (Subway) is only a few minutes walk, giving you access to the Central Business District and many destinations in Singapore. The convenient location makes the residence ideal corporate and interim housing for the expatriate and family. Stroll at your leisure to the abundant and varied restaurants and shops in the main shopping district. Whether for business travel, holiday, project assignment or relocation, you can enjoy city living in the security and comfort of a private apartment. ... more   less 

Additional Information about Somerset Orchard Singapore

Address: 160 Orchard Road Og Orchard Point | #06-01 OG Orchard Point (Entrance via Koek Road), Singapore 238842, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $185 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Orchard Singapore 4*
Number of rooms: 88
Reservation Options:
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Also Known As:
Somerset Orchard Singapore Hotel Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Orchard Singapore staff and other travellers.
6 questions
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Questions? Get answers from Somerset Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get room 06-02 as it is next to the food preparation area for breakfast and there is noise from about 5:30 am each morning”
 of 5 bubbles petermi2015, 19 Nov 2016 | Read review
“DO compare the price from different hotel booking website before booking it”
 of 5 bubbles jenncherngshia, 9 Nov 2016 | Read review
“we stayed on 6th floor was quite”
 of 5 bubbles 589michaelw589, 9 Nov 2016 | Read review
“We stayed on the seventh floor, facing Orchard Road (rooms numbered 6-10)”
 of 5 bubbles Shane3211, 2 Nov 2016 | Read review
“Quiet and access to everything with very friendly staff”
 of 5 bubbles santrajram, 25 Oct 2016 | Read review
5 of 5
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