Dorsett Changi City Singapore

Dorsett Changi City Singapore

3 Changi Business Park Central 1, Singapore 486037 Singapore
Traveller (10)
Panorama at the Capri by Fraser Changi City
360
Panoramas (25)
Room & Suite (23)
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Avg. S$202 /night, 10/8 - 10/9
S$359
per night
S$281
per night
S$202
per night

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About

4.5
#213 of 348 hotels in Singapore
4.3 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Hidden Gem
Quiet
Languages Spoken
English, Chinese, Malay
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Taxi service
Business Centre with Internet Access
Wifi
Fitness / spa changing rooms
Sauna
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Telephone
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms

Location

3 Changi Business Park Central 1, Singapore 486037 Singapore
15Reviews31Q+A3Room tips
Traveller rating
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  • 4
  • 1
  • 0
  • 1
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Detailed Reviews
Rachel Anne E wrote a review Sept 2024
4.0 of 5 bubbles
The room is very huge, cozy, convenient and near business centers and the airport.

Mr. MAS and Mr. Leslie was very warm, courteous and helpful. They have extended an extra mile to assist us during our stay. If it weren’t for them. It would be hard for us.

The room cleaners especially the one on duty around 11am the slim guy with fair complexion has been very helpful too. I appreciate these staffs.
Read more
Date of stay: September 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear 387rachelannee, Thank you for your review. We are glad you found the room spacious and comfortable, and the hospitality provided by the team were warm and helpful! We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lifeisbeaut wrote a review Sept 2024
Sydney, Australia
4.0 of 5 bubbles
We arrived from airport in the evening and had to pay for two nights as our flight was leaving at midnight the following day - they don't have half day rates which would be good for a hotel near airport. We stayed in studio superior room. The room was quiet and clean and comfortable enough, nothing really special but fine. The location is handy to the airport on the metro but then not near the city or anything if you are wanting to spend time in Singapore. The mall near the hotel is not great but now there is the Jewel Mall anyway at Changi airport which has lots of things. The price was OK for Singapore in July, but then was a lot more in August - so we stayed elsewhere in August. We might stay here again for an overnight stay depending on price and timing, as the hotels right at the airport are much more expensive and this hotel was fine.
Read more
Date of stay: July 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 3 weeks ago
Dear Lifeisbeaut, Thank you for your review. We are glad that you found the hotel comfortable! Indeed the hotel is convenient for a short stopover. We look forward to welcoming you back again for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ping x wrote a review Sept 2024
4.0 of 5 bubbles
Friendly staff, Good service. it is very close to airport. The room is pretty big. It clean room clean and neat. There is mini kitchen could cooking simple things, all the plates and bowls inside the drawers. There is Big swimming pool there. kid loves it.
Read more
Date of stay: August 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 3 weeks ago
Dear 847pingx, Thank you for your review. We are happy that you enjoyed your stay and found the service good! We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lminhoe wrote a review Sept 2024
Singapore, Singapore
1.0 of 5 bubbles
Booked a Dorsett room with king bed. At check-in, was flatly told by the lady at the front desk that there were no king rooms available. If rooms are run-of-house, Dorsett should make it clear and not mislead, even if it’s on a third party website. And the attitude of the staff could be more empathetic. A sincere “sorry” would have been welcome instead of “you can go and take it up with the third party site”. Poor experience with Dorsett. Do not waste your money and time here. They don’t care for their customers.
Read more
Date of stay: September 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear Iminhoe, Thank you for your review. We are sorry for the experience you encountered during your check in. Your feedback is important to us and we have raised it to the relevant department hear to address this internally and improve the standard of service we provide for our guests. We hope to have another opportunity to make it right for you in the future. Best regards, Dorsett Changi City Singapore Management Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer54749724933 wrote a review 6 Oct
5.0 of 5 bubbles
Hi We would like to extend our greatest gratitude for Hotel Staff Thangesh and Lolly for accommodating to our request of an early check in for our stay on 05Oct2024 - 07Oct2024 . they were experienced and make sure our hotel check in was seamless as we were having a banquet at bliss garden and nearest hotel from expo was doresett Changi City Singapore , the experience was great and the hotel rooms was awesome

Please keep up to the good standards

deepest gratitude from Kenneth and Jane
Read more
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore Region, Marketing at Dorsett Changi City Singapore
Responded today
Dear Flyer54749724933, Thank you for your review. We are delighted you enjoyed your stay with us! Your special appreciation for our team members is definitely an inspiration for them to continue to provide a high standard of hospitality to our guests. We have been shared with the team and we hope to welcome you back for another vibrant experience soon! Best regards Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happiness481270 wrote a review Sept 2024
5.0 of 5 bubbles
We booked an overnight stay after a very long 24hr flight. Aria was most welcoming and helpful host. Our family's stay was a stint but we felt energized & refreshed after a comfortable night's rest. The hotel location is great. We appreciated closeness to the train system & Changi City Mall. We will definitely consider this as our home in Singapore & hope to be back some time.
Read more
Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear Happiness481270, Thank you for your review. We are delighted that you enjoyed your stay. Your special appreciation for Aria has been duly shared with the team, and we hope to welcome you and your family back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yaser p wrote a review Sept 2024
5.0 of 5 bubbles
All staff were very helpful, especially Mr. Saifulnizam. They did their best for the guests. The rooms were clean, and the hotel is conveniently close to the airport, expo, and metro station. We stayed for two nights and had a pleasant experience. The name has been changed recently, but the quality of service remains excellent.
Read more
Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear Yaser P, Thank you for your review. We are happy that you enjoyed your stay and the helpful hospitality provided by Saiful. We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AR wrote a review Sept 2024
5.0 of 5 bubbles
Arrived before check in time and was given an early check in. Friendly staff at reception and bell counter. Understood that they just opened up the hotel and shortage of staff. However, received warm welcome from each one of them who assisted me with direction and information. Well connected with mall besides and MRT. Very convenient.
Read more
Date of stay: September 2024Trip type: Travelled solo
Room Tip: Near to airport
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear 5455AR, Thank you for your review. We are delighted you enjoyed your stay and the friendly hospitality provided by the staff. We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabelle d wrote a review Sept 2024
4.0 of 5 bubbles
Great hotel, which is close to Changi airport, 10-15 min. by taxi. I loved the breakfast, mostly Asian options, but also bread option.
Comfy, large bed and spacious bathroom.
Nice check-in experience by Dorsett employee Aria!
Also close shopping area and supermarket.
Read more
Date of stay: October 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore Region, Marketing at Dorsett Changi City Singapore
Responded 1 week ago
Dear P976QAisabelled, Thank you for your review. We are delighted you enjoyed your stay and the breakfast spread. Your special appreciation for Aria has been shared with her and the team! We hope to welcome you back for an even better experience in the future. Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seaside24524917925 wrote a review 1 Oct
5.0 of 5 bubbles
MAS was great. Very helpful with all my luggage and very friendly. Front desk also very friendly. Was a great stay. Breakfast was good. Location was good with shopping mall next door. Plenty of food options around. Rooms were clean and quiet
Read more
Date of stay: October 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Gym sauna, steam room and pool are great
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dorsett Singapore Region, Marketing at Dorsett Changi City Singapore
Responded 5 days ago
Dear Seaside, Thank you for your kind review! We are delighted you enjoyed your stay and found the staff friendly and helpful! We look forward to welcoming you back for another vibrant stay soon! Best regards, Dorsett Changi City Singapore Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pye P asked a question Nov 2018
Yangon (Rangoon), Myanmar
Do you still have those smoking balconies on specific floors?
Answer from TaiFighter
London, United Kingdom53 contributions72 helpful votes
Yes they do, next to the lift lobbies on certain floors.
Answer from JooHwa
Puchong, Malaysia3 contributions
The TV do have the mechanical arm that can be pull out gently. You may manually face the TV towards your bed or the sofa, based on your personal preference.
Answer from JadeSingapore
Singapore35 contributions59 helpful votes
Sorry, suggest that you contact hotel directly and find out in detail.
Answer from Sunny K
Ohio2 contributions5 helpful votes
Yes they do have baby cribs, I had it before. But that was 4 years back. Charge or complimentary depends on the availability and also how it was conveyed to them? Be nice and it might be complimentary. Demand for it then good luck to you.
…
Seaside24524917925 wrote a tip 1 Oct
1 contribution
5.0 of 5 bubbles
"Gym sauna, steam room and pool are great"
Read full review
AR wrote a tip Sept 2024
4 contributions
5.0 of 5 bubbles
"Near to airport"
Read full review
Laso M wrote a tip Sept 2024
1 contribution
5.0 of 5 bubbles
"I recommend you book this hotel for either transit or long stay."
Read full review
Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$228 - S$334 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Capri By Fraser Changi City
LOCATION
SingaporeSingaporeTampines / Changi Business Park / Xilin / Changi
NUMBER OF ROOMS
313
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DORSETT CHANGI CITY SINGAPORE | UPDATED 2024 Hotel Reviews, Price Comparison and 51 Photos - Tripadvisor

Frequently Asked Questions about Dorsett Changi City Singapore
Which popular attractions are close to Dorsett Changi City Singapore?
Nearby attractions include WingsAcademy (0.6 km), Changi City Point (0.2 km), and The NEWater Visitor Centre (1.2 km).
What are some of the property amenities at Dorsett Changi City Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dorsett Changi City Singapore?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Changi City Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorsett Changi City Singapore?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Dorsett Changi City Singapore?
Conveniently located restaurants include Song Fa Bak Kut Teh, UE BizHub East, Knead to Eat Singapore, and Ras Bites.
Are there opportunities to exercise at Dorsett Changi City Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Dorsett Changi City Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Changi City Singapore offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Dorsett Changi City Singapore?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Dorsett Changi City Singapore?
Many travellers enjoy visiting Changi Beach (7.0 km), Peranakan Houses (7.3 km), and Katong Antique House (7.0 km).
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