Aloft Singapore Novena
Traveller (176)
Room & Suite (31)
Vegetarian, Halal, people wanted more options
Dining (23)
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About

5.0
#4 of 346 hotels in Singapore
4.6 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Stay and play in style at Aloft Singapore Novena, where vibrant spaces and next-generation tech come together to create bold new experiences. One of the largest Aloft properties globally, our Singapore hotel is conveniently located near HealthCity Novena, with easy access to Novena MRT Station via complimentary shuttles. Guests can enjoy tech-forward offerings like wireless charging, an LED video wall in the Balestier Ballroom and free Wi-Fi. Other amenities include on-site Halal and Chinese dining, live music at W XYZ Bar and cozy rooms or suites.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Walking tours
Kids stay free
Kids pool
Electric vehicle charging station
Paid public parking on-site
Car park
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Park View
Languages Spoken
English, Chinese, Hindi, Malay
Hotel links
Special Offer:Earn points toward free nights.

Location

16 Ah Hood Road, Singapore 329982 Singapore
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 73 out of 100
73
Changi Airport
16.3 km
See all flights
Seletar Airport
10.3 km
See all flights
5.0
5.0 of 5 bubbles250 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Aloft Singapore Novena garners praise for its exceptional service, with staff members who are professional, friendly, and always ready to help. The hotel boasts a range of amenities that guests love, particularly the pool and gym, though some feel the bar could be enhanced. While the rooms are celebrated for their cleanliness and modern style, a few guests find them a bit snug. Many appreciate the hotel's value and its convenient location, despite being a short distance from the nearest MRT. The vibrant atmosphere, underscored by live music and modern decor, also receives accolades.
Location
Convenient
Atmosphere
Welcoming
Rooms
Modern
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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250Reviews0Q+A29Room tips
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Detailed Reviews
SBerkshire wrote a review Feb 2024
Singapore, Singapore
5.0 of 5 bubbles
Can’t speak highly enough of Aloft Novena. Having lived in Sentosa for eight years, but recently relocated to KL, we just stayed in a Sentosa hotel for the weekend and then transferred here whilst my husband went to his office. Location is great for anyone if you are familiar or unfamiliar with Singapore as there is a 7-11 and a small mall attached. The pool way exceeds expectations for a city hotel, huge, amazing quality sun loungers, so much space for everyone, enormous sunshades and catches the sun beautifully. Also a cool breeze and nice pool towels and toilets.

The gym was excellent, modern, nice view of pool, spacious and plenty machines.

The greeting was exceptional, similar to a Raffles experience! The staff greeted us and helped unload the car onto a trolley, such a warm and professional welcome. They told us where to then park the car (parking is easy in the underground mall car park and is complementary for one exit and entrance per day. So if you want to leave for a couple of hours it’s cheap and then to exit you can use your free ticket from overnight. Checking in was professional and helpful. Staff brought our luggage up immediately.

Room is quality. Money was invested well on the very very large bed, the luxurious duvets and sheets and pillows. Bathroom modern, compact but easy. Happy to see environmental touches like shower gel and shampoo in nice refillable bottles and a label for the bed only if you want new sheets.
Small fridge in room, kettle excellent, iron and ironing board. Good charging facilities. AC good but for me a little warm as I like it colder.

Breakfast, easy, lovely outdoor seating with fans or indoor. So much choice, compliments to the lovely egg lady cooking the eggs to order to perfection.
Helpful staff who allowed us to re enter later to make a tea for our flask for the long drive back.

The staff are top notch, everyone from the cleaners to the checking in desk to the breakfast staff, gym and pool attendant. EVERYONE.
Also can’t thank them enough when I lost a small item by dropping it they all leapt into action, alerted security and someone found it (cash inside) and of course being Singapore returned it to me.

This will be our new city hotel. It’s like a W hotel quality without the annoying purple lights and annoying funky music!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 25 Feb 2024
Dear SBerkshire, Thank you for choosing Aloft Singapore and sharing your amazing stay experience with us. It brings us immense joy to know that you have enjoyed your stay with us. We are indeed conveniently located along the Balestier stretch which boosts culture, history, and famous local food, among others. We are delighted to hear your kind words of appreciation on our gym and pool, and we are glad that you had a fabulous time using our hotel facilities. Our team is indeed committed in creating an exceptional stay experience for all our valued guests and we are truly happy that we made it happen for you. Your positive feedback goes a long way in reaffirming our effort towards delivering a great guest experience. We are comforted to hear that you managed to retrieve your item. We have shared your positive feedbacks with our team as a wonderful source of encouragement for all of us. We look forward to welcome you back for another visit with us if your travel brings you back to Singapore. Sincerely, Abby Khalid Assistant Front Office Manager
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Jen Wei N wrote a review Nov 2023
5.0 of 5 bubbles
The venue was very comfortable, clean and cosy for the attendees. Free flow of filtered water, tea and coffee machine in the function room is a big plus! Staff were accommodating of our last minute requests wherever possible, like request for breakfast. Staff was readily available. Would definitely come back for our next event!
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Date of stay: November 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 3 Dec 2023
Dear jenwein2023, Thank you for sharing your wonderful experience from your recent visit with us. We are delighted on your acknowledgment of our venue and service deliverables. Our team takes great pride in providing an excellent service and we are happy that we made it happen. We are truly excited for your return and looking forward to host you again. Sincerely, Nicholas Banquet Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
D H wrote a review Dec 2023
Vancouver, Canada
5.0 of 5 bubbles
I came to Singapore due to unforeseen circumstances. My mother who was visiting Singapore required surgery before she was allowed to fly back to Canada, which is home for us. I flew to Singapore immediately to ensure that my mother recovered well and to accompany her home.
I chose the Aloft Novena Hotel due to it's proximity to the hospital which my mom was being operated in.
I wasn't expecting much as I usually stay at 5 star hotels and no disrespect to the Aloft but this should be rebranded as a 5 star hotel at 3 star prices.
As soon as I got out of my taxi, I was immediately greeted warmly by Kris, one of the bellman who worked there. Everyone was extremely friendly and accommodating. I had the good fortune to dine at all the restaurants and all the servers were incredibly friendly, cheerful and went above and beyond.
The housekeeping staff also impressed me. My room was always immaculately cleaned and always within a very reasonable amount of time upon turning on the Make Up Room switch. I also had the good fortune to meet Tony, the General Manager, to whom I sung praises for his entire team. One last honourable mention. The fitness room and pool were a godsend to me. The one in the West Wing had every known mentionable equipment I needed. The pool was often quiet and it was my respite.
I would like to give in particular give shoutouts to Davis, Lina, Kris, Hakim, Makan, at the front desk. Felicia, Maria, Zack, Carrie, Nan who all worked in various restaurants and to Joyce in housekeeping.
Tony, keep up the great work and I hope to see all of your team under better circumstances in the future.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 26 Dec 2023
Dear huanger888, Thank you for choosing Aloft Singapore. Sending you warm thoughts and our heartfelt wishes for your Mum’s speedy recovery. Your kind words of appreciation truly made our day, and it is heartwarming to hear your acknowledgement on our warmth hospitality. We take great pride in ensuring all our valued guests had a memorable stay experience and we are delighted that we made it happen for you. Your feedback serves as a wonderful source of encouragement for all of us and reaffirming our efforts towards delivering an exceptional guest experience. We look forward to welcoming you back with us for another visit if your travel brings you back to Singapore. Sincerely, Kris, Lina, Hashim & Maran (Front Office) Felicia, Maria, Zack, Carrie & Nan (Beverage & Food) Joyce (Housekeeping)
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Amy C wrote a review Jan 2024
Taiwan
5.0 of 5 bubbles
Friendly staff ,cozy environment , easy access to eateries near by.
This hotel has changed name to Alof lately.
Not really near by MRT, but if you know how to use buses, this location is really convenient.
There is a whampoa martlet , local food market just 15 mins walk, or you can take bus there.
If you want to visit other attractions , call a grab Don’t really cost much and it save you time a lot.
The concierge team is friendly n always provide great tips , don’t be shy to ask them questions.

If you are looking for a room to relax after a long day trip, nothing tooooo fancy but you can get food easily and locally , this is the place😄😄
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: There are 2 wings, kinda confusing where to check in and where to go.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 29 Jan 2024
Dear 768AmyC, Thank you for sharing your amazing experience from your recent stay with us. We are thrilled to know that you had a good stay with us. We would like to share that we have a shuttle bus service to Novena MRT station for the convenience of all our guests. We are indeed fortunate to be located along the Balestier stretch which boosts local culture and history, among others. Looking forward to welcoming you back for another visit with us. Sincerely, Abby Khalid Assistant Front Office Manager
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MartinCrow wrote a review Apr 2024
Leicester, United Kingdom
5.0 of 5 bubbles
A huge thank you to the staff at the Aloft Singapore Novena.

We only stayed here for one night but in extenuating circumstances after our scheduled flight back to the UK was cancelled.

The staff booked in hundreds of people into clean and well-appointed rooms efficiently and quickly when we arrived via a bus from the airport.

They then offered their time and support to try and keep us all informed about when we could be going back to the airport when an alternative flight could be found.

Front desk staff must have been asked: "Do you have news about our flight?" hundreds of times during our 24 hours there but they remained calm and offered a smiling face at all times.

Huge congratulations to the staff at the hotel. Thank you.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 29 Apr 2024
Dear MartinCrow, Thank you for sharing your kind words of appreciation with us. It is heartwarming to know that we have made your stay a comfortable one despite the circumstances you faced due to the flight cancellation. Our team is indeed committed to providing an exceptional stay experience for all our valued guests and at the same time ensuring warmth and comfort. We will be sure to pass along your positive feedback with our team as a wonderful source of encouragement for all of us. Looking forward to welcoming you back for another visit with us if your travel brings you back to Singapore. Sincerely, Abby Khalid Assistant Front Office Manager
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Albert R wrote a review Jun 2024
5.0 of 5 bubbles
We were provided with very comfortable and clean rooms. The breakfast selection was outstanding and generous. All guest services were courteous and hospitable The billeting rates were reasonably priced. All staff members went above and beyond to insure our comfort and experience the attractions of Singapore.
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Date of stay: May 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 10 Jun 2024
Dear Seaside708726, Thank you for sharing your fantastic stay experience with us. We are delighted to hear your kind recognition. Maintaining a clean environment within our guest rooms and providing the highest level of hospitality is of our utmost priority. We will be sure to pass along your stellar feedback with our team as a wonderful source of encouragement. Looking forward to welcoming you back for another fantastic visit with us. Sincerely, Eric Thye Director of Front Office
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Chwee Tin Christin wrote a review Apr 2024
Singapore, Singapore
5.0 of 5 bubbles
We enjoyed our staycation at Aloft Hotel Novena. Staff are friendly and helpful
Buffet breakfast at Yue restaurant is delicious. Dinner at Yue restaurant is yummy too, with an extensive ala carte menu and the price is reasonable.
For the swimming pool, there is a specialised individual lane to let you swim alone without disruption from anyone.
Shuttle bus service is a plus, fetching us to Novena MRT station and shopping malls. Zhongshan Mall and starbucks are next to hotel, very convenient.
I would definitely recommend my friends and family to stay at Aloft Hotel SG Novena
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 29 Apr 2024
Dear Chsweetinchristin, Thank you for sharing your amazing stay experience with us. Your review made our day, and we are humbled that we were able to deliver a great experience during your stay with us. We have shared your positive feedback with our team as a wonderful source of encouragement for all of us. Looking forward to welcoming you back for another delightful visit with us. Sincerely, Abby Khalid Assistant Front Office Manager
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pierrevb007 wrote a review Jan 2024
Ghent, Belgium
5.0 of 5 bubbles
Great hotel just outside the city centre accessible by subway and there is a shuttle every 30 minutes to the closest subway station. Nice clean rooms and great breakfast. Since it is a bit outside of the tourist centre you can find a lot of cheap(er) eateries nearby. There is also a 7/11 that is open 24 hours to buy some refreshments. Hotel great to use as a hub to explore the city! Only downpoint the shuttle service stops at 19h30, it’s a 15 minute walk from the subway to the Novena hotel which is ok but when you are done with exploring Singapore the whole day it is quite handy :)
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 2 Feb 2024
Dear pierrevb007, Thank you for choosing Aloft Singapore and sharing your fantastic experience with us. We are delighted to hear your kind words of appreciation on our rooms and breakfast. We will be sure to share your comments with our team. Although we are at the outskirts of the city, we are fortunate to be located along the Balestier stretch which boosts local culture, history, and famous local food. Looking forward to welcoming you back for another delightful visit with us. Sincerely, Abby Khalid Assistant Front Office Manager
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Robin B wrote a review Apr 2024
5.0 of 5 bubbles
Stayed a couple of nights last week and it was a pleasurable experience in all aspects.

The professional Front Desk Representatives were extremely friendly, caring and helpful. This would prove to be a real point of differentiation from other competitors.

The Hotel is presented in an immaculate condition.
The food was fresh, tasty a high standard of hygiene is maintained. The service staff attentive and happy in their work.

Well done and thank you,

Robin Bulley
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 29 Apr 2024
Dear robinbD3184CE, Thank you for sharing your amazing stay experience with us. It is heartwarming to know that our hospitality has left a positive impression and contributed to your positive stay experience. We take great pride in delivering exceptional service to our guests, and your feedback go a long way towards boosting our team’s morale. Looking forward to welcoming you back for another pleasant visit with us. Sincerely, Abby Khalid Assistant Front Office Manager
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sofee wrote a review Jun 2024
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
Staff were great special credit to Lina ( concierge ) who is very patient in attending to any questions . Only issue rooms are very close so if you are a light sleeper and someone closes the door it will definitely interrupt your sleep so hope this can be rectified by installing door knobs which closes softly . Location is good as it is attached to a mall but nothing much happening when you step out of the hotel
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aloft Management Team, Guest Services / Front Office at Aloft Singapore Novena
Responded 4 weeks ago
Dear Paradise14634727893, Thank you for sharing your amazing stay experience with us. We take great pride in delivering impeccable hospitality and your kind words of appreciation go a long way towards boosting our team’s morale. We appreciate your feedback on the noise issue, and we will review it. Although we are at the outskirts of the city, we are fortunate to be located along the Balestier stretch which boosts culture, history, and famous local food. Do obtain a copy of the map at our Concierge counter and experience the Balestier Heritage Trail on your next visit here. Looking forward to welcoming you back for another visit with us. Sincerely, Lina Assistant Concierge Manager
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Alex A wrote a tip 4 Jul
Morgan Hill, California1 contribution
5.0 of 5 bubbles
"No need to shop around. Just book it :)"
Read full review
Brent C wrote a tip Jun 2024
2 contributions
5.0 of 5 bubbles
"They have a very convenient shuttle to the Novena MRT which is on the red line. "
Read full review
Explore39727591362 wrote a tip Jun 2024
Perth, Australia2 contributions
5.0 of 5 bubbles
"Use the courtesy bus to take you to Novena where you can get the excellent underground, but then the bus stop is just outside the back door."
Read full review
Kuldip S wrote a tip Jun 2024
3 contributions
5.0 of 5 bubbles
"Keep up the great hospitality"
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derek t wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"No complaints whatsoever"
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Not the right property for you?
There are more places to choose from in the Singapore area.
PRICE RANGE
S$215 - S$272 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ramada by Wyndham Singapore at Zhongshan Park
LOCATION
SingaporeSingaporeBalestier / Novena
NUMBER OF ROOMS
785
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ALOFT SINGAPORE NOVENA: UPDATED 2024 Hotel Reviews, Price Comparison and 242 Photos - Tripadvisor

Frequently Asked Questions about Aloft Singapore Novena
Which popular attractions are close to Aloft Singapore Novena?
Nearby attractions include Sun Yat Sen Nanyang Memorial Hall (0.1 km), Sasanaransi Buddhist Temple (0.1 km), and Zhongshan Mall (0.06 km).
What are some of the property amenities at Aloft Singapore Novena?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Aloft Singapore Novena?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Singapore Novena?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Aloft Singapore Novena?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Aloft Singapore Novena?
Conveniently located restaurants include 21 on Rajah, Yuè @Aloft, and Boon Tong Kee at Balestier.
Are there opportunities to exercise at Aloft Singapore Novena?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Aloft Singapore Novena?
Yes, dry cleaning and laundry service are offered to guests.
Does Aloft Singapore Novena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aloft Singapore Novena?
The staff speaks multiple languages, including English, Chinese, Hindi, and Malay.
Are there any historical sites close to Aloft Singapore Novena?
Many travellers enjoy visiting Chijmes (3.6 km), Lau Pa Sat (5.2 km), and NUS Baba House (5.6 km).
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