The hotel covers all the basics well. The staff are friendly and helpful. The room was comfortable and clean. We had requested a room with an extra bed. After checking in and unpacking we were told the room was unable to accomodate another bed and we had to switch. The check in staff were extremely helpful and came up to help us switch rooms without even being asked. Breakfast is basic but again had enough options to be a healthy breakfast. Plenty of breakfast options outside as well. It’s located next to a mall with a supermarket. We found this useful. It’s also about a 10 min walk from the novena hospital district. This was great as we had come for a medical check up.
This hotel is conveniently located beside Zhongshan Mall — a small mall but adequately equipped with several eateries including an NTUC FairPrice outlet and 7-11 so food is not an issue. The hotel also has an in-house Chinese restaurant (New Ubin Seafood) but it’s on the pricey side. The hotel is relatively new and the room is quite modern with a large comfy king-sized bed and bay window seat. But when they add in an extra roll-away bed, there isn’t much space to move around. Due to the pandemic, you have to pre-book swimming slot but it’s not crowded so we have a relaxing time at the lap pool. There is a small park - Zhongshan Park - just below the hotel with a pond and nothing much. But we visited the Sun Yat Sen Nanyang Memorial Hall (Wan Qing Yuan) just across the road from the hotel, which is free admission for locals. It was quite an eye-opener into the history of China’s revolution led by Dr Sun Yat Sen from his base in Singapore. We have not been on an overseas vacation for almost 2 years due to the COVID-19 pandemic, this staycation is a welcome change of fresh breeze, thanks also to front desk staff Liana for her great service! …
Our stay was amazing with the hotel. They accommodated us for early check-in and late check-out. Staff was friendly, guided us on how to travel within the city and which transport mode was better for us. Public transport, convenience store, grocery store, Starbucks, Thai Restaurant, Indian Restaurant, McDonald's, Medical store, Subway everything in the same campus. I will definitely visit them again.
The hotel is located in a place with lots of greenery and still very close to all the favorite places. It is attached to a mall with great food selection and a morden super store where you will shop for everything. The rooms are just the right size with all facilities you will get in a five star hotel.. This will be my hotel in Singapore always. So convenient, value for money and good service..
Booking: Hassle free, all done online and staff were very responsive Hotel: 4-star hotel, a little dated but still neat and clean Room: City view, room was small but very clean, and was even provided a small bed for our toddler. That was going an extra mile for me since I only requested for a king-size bed to fit us all yet I was given more than that! I love their pillows, crisp beddings, small bathroom but strong water and all necessities were provided. Staff: All super friendly, warm, and accommodating. Food: Didn't get breakfast since our toddler can be picky if the menu is unfamiliar, plus we weren't sure we will be up by brekky time. Pool, amenities: Clean pool for adults and kids. There's a gym too :) Nearby mall was a life saver -- from food options, groceries, even my favorite pet lover centre is there! there were stalls where you can buy gift items too. and the mall closes at 11pm. There's a 7-11 also next to the hotel within the same driveway. Downside: a bit far from train and bus stations Will definitely come back here!…
Thanks Wini for the excellent service during check-in. She is very friendly and accommodating staff. Proud of hotel to have such a lovely staff. Hotel is good and clean. Overall experience is wonderful. I will definitely come back always.
Hotel is good.Cleanliness,staff and rooms are nice.Recommend for both pleasure and business trips. Breakfast is good and same menu repeated is bit boring.Its away from MRT(train) unlike other areas,thats the only difficulty,though buses are available.
I can hear next door snoring whole night, so can;t sleep at all. Besides that I can hear shower very clearly! Breakfast selection need to improve to include Asian or Singapore specialties. Overall not recommended
Excellent hotel. Good location. Food mall next door with loads of varieties of restaurants and cafes. McDonald's & Subway also. Starbucks is also next door. Rooms are good enough size. Clean and good servicing. Bus stop outside and Novena MRT station a 7-minute bus ride. The hotel also organises airport transit for $60 SG. The only negative was hotel breakfast $25 SG each was pretty poor and a limited choice.
i found a condom's envelop, that being used.. in my room , and it was there for 3nights ( as my stays) i found before checkout and report to them. First they denied that they have SG clean and they are always cleaned. Then i requested them to check with CCTV camera, in case someone did something to me while i sleep( as i there alone) The in end they called to confirmed that noone entered to the room and it was from they didn't clean enough..
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