15 Queen Street Tan Chong Tower Tan Chong Tower, Singapore 188537 Singapore
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#3 of 376 Specialty lodging in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
We are SG CLEAN! A stroll from your office in the business district lies a home concealed from the thronging city. Wilby Central provides the ideal accommodation for executives and travellers. Exquisite elegance greets you as you open the doors to this downtown hideaway. Wilby Central is a 20-level building offering 138 stylish studio and 2-bedroom apartments overlooking the Bugis-Bras Basah precinct. Location: One of the best spot to experience Singapore. For shopping and leisure, Bugis Junction, Bugis+, The Cathay, Plaza Singapura, Raffles City Shopping Centre and Suntec City form a radius of malls within the vicinity. For arts and culture, the National Library, Singapore Art Museum and the National Museum of Singapore are within walking distance as well. Transportation: The Mass Rapid Transit stations (Bugis MRT and Bras Basah MRT) are a short stroll away. A scheduled shuttle bus service brings you to Wilby Bukit Timah - another property of ours, where you can enjoy facilities such as swimming pool, tennis court, playground, etc. A place of soothing relaxation created entirely for your pleasure and comfort. Experience this luxury living at your urban home in the city.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Airport transportation
Conference facilities
Car park
Wifi
Sauna
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Shuttle bus service
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Kitchenette
Cable / satellite TV
Bath / shower
Soundproof rooms
Air purifier
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
City View
Languages Spoken
English, Chinese, Filipino, Hindi and 2 more
Hotel links
Special Rate:We are SG CLEAN! 3 minutes walk to Bras Basah MRT Station
Location
100Great for walkers
Grade: 100 out of 100
633Restaurantswithin 0.5 km
78Attractionswithin 0.5 km
Contact
15 Queen Street Tan Chong Tower Tan Chong Tower, Singapore 188537 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit20 min
Car HireSee car hire from US$89/day
306Reviews4Q+A12Room tips
Reviews
Traveller rating
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Most Recent
My wife and I checked into Wilby Central early in our relocation journey to Singapore. We were greeted at the airport by a pleasant elderly Chinese gentleman who was very friendly. When we arrived, Serena greeted us at the counter for check-in. Serene is the hallmark of Asian hospitality - warm, friendly, professional. She helped us get sorted, answered every question we had, and even went the extra mile in helping us find out the denomination of various surrounding churches - worth a mention the property is surrounded by about 6 churches, which ring beautiful soothing and pleasant bells from time to time (nothing harsh). The stay has been lovely and whatever minor issues we've had thus far (day 3 today) have been rectified with commendable efficiency and a smile. Would recommend this to a friend and already considering extending my stay long-term.…
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 1 week ago
Dear Dr. David, Thank you for taking the time to share your stay experience at Wilby Central. At Wilby Residences, providing great service is a key aspect that we work on delivering to every guest, and we are glad to know the service provided by Serene has made an impression and delighted you. The satisfaction and comfort of our guests are our top priorities, and we are glad to receive your recognition and recommendation. You have been an excellent guest and we look forward to the continued privilege of being of service to you always. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Property's Favourite Review
The place is very conveniently located with everything one might need being in a walking distance. The rooms are spacious and very clean. Staff is always friendly, welcoming and helpful. We stayed there for 20 days and felt home away from home. Would definitely recommend this hotel-apartments to everyone and return there on our next visit. The complimentary breakfast was a nice surprise.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Clive Quek, Sales at Wilby Residences
Responded 1 Sep 2021
Dear Ella, Thank you for your review on Tripadvisor. We are delighted to know that you had enjoyed the convenience of our apartment location. We truly appreciate your patronage and lovely compliments of our apartment and the services provided by the team. At Wilby Residences, we pride ourselves on our hospitality, and we are glad to receive your recognition of being a home away from home for you. We look forward to welcoming you to another pleasant stay next time! Best wishes, Clive Quek Senior Manager TC Hospitality Wilby Residences
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guest relations officer Serene has been the most helpful and the friendliest person! From the moment we landed and checked in, she has helped us in every way possible. Thank you to all the amazing people working here concierges and housekeepers making our stay a wonderful!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 1 week ago
Dear Dr. Visha, Thank you for taking the time to share your recent stay experience at Wilby Central. We are delighted to read that you had a wonderful stay and that the service our staff provided contributed to an exceptional stay for you. We believe in creating a memorable experience for every guest and we are elated to know that the helpful and friendly service provided by Serene made an impression on you. We will convey your compliments to her. We truly appreciate your patronage and look forward to the continued privilege of being of service to you. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have stayed here for about 4 month. Room cleaning is so good and concierge lady is always kind to me. Sometimes I couldn't get my breakfast. I think the cause is a lazy clerk woman. She said "I can't get up so early." but I don't know her circumstance. My business starts at 7am everyday. Eventually, I want to recommend this hotel for busines traveler. If you have a request, you should tell it to kindful concierge lady.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 2 weeks ago
Dear delsole131, Thank you for your review. At Wilby Residences, great service is a key aspect that we work on delivering to every guest, and we are glad to know the service provided by our housekeeping and concierge made an impression on you. We truly appreciate your patronage and recommendation. You have been an excellent guest and we look forward to welcoming you always. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our home away from home. 4th stay here and Wilby hasn’t disappointed. Each stay is about 10 days and the staff are all very welcoming and personable. Great location - bus, MRT, shopping, food etc are all short walking distances. Very clean and spacious rooms. Great amenities.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear GOBz, Thank you for taking the time to share your recent stay experience at Wilby Central. We are humbled to read your compliments on our apartment, staff, service, and the convenience of our central location. At Wilby Residences, we pride ourselves on our hospitality, and we are glad to receive your recognition of being a home away from home for you. You have been a wonderful guest and we look forward to the continued privilege of being of service to you. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The residence's admin and employees are welcoming, helpful and friendly. You'll definitely love the place from a clean ambiance and accessibility. The room service is good and the room itself and place is awesome and light. An exceptional place to stay!!!
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear ciannybelle, Thank you for taking the time to share your recent stay experience at Wilby Central. We are delighted to read that you enjoyed your apartment and the service our staff provided, which contributed to an exceptional stay for you. We truly appreciate your patronage and look forward to the continued privilege of being of service to you. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthStar02892810178 wrote a review Jan 2023
The pillows are the fluffiest. Cozy feeling. Will come back here again and again . Found the perfect spot. And so easy to access . Very convenient. I do really loved it . Kind a minimalist . Perfect for a family.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear NorthStar02892810178, Thank you for taking the time to share your recent stay experience at Wilby Central. We are humbled to read your compliments on the pillows in our apartment and our location. We truly appreciate your patronage and look forward to the continued privilege of being of service to you always. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tour31039363240 wrote a review Jan 2023
Super clean place and great staff. I would really come back here if I'm visiting Singapore! Easy to get to from the MRT Station and they breakfast is simple and delicious too. Room is super clean and tidy. Everything about the whole building is clean and tidy.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear Tour31039363240, Thank you for taking the time to share your recent stay experience at Wilby Central on Tripadvisor! We truly appreciate your positive comments on our staff, apartment, and central location. At Wilby Residences, we pride ourselves on our hospitality, and we can't be happier to know that you had a pleasant experience staying with us. We truly appreciate your patronage and look forward to the continued privilege of being of service to you. Best Wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location of Wilby is excellent and very close to public transport. All the staff are wonderful and friendly and always helpful. The rooms are modern and clean and well equipped. I highly recommend Wilby for either short or long term stays.
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Date of stay: January 2023Trip type: Travelled on business
Location
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 3 weeks ago
Dear Piango, Thank you for your review on TripAdvisor. We are delighted by your compliment on the cleanliness of our apartment, the friendliness and helpfulness of our staff, and our apartment's central location. Guest satisfaction is our top priority and we are glad to have your recommendation. We hope to have the continued privilege of serving you in the future. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What makes this place stands out? 1. The warmest, friendliest, accommodating & always smiling Guest Relations Officer Serene. ( She’s a GEM!) 2. Wilby staff be it the security personnel, the concierges , housekeepers & maintenance. They are very attentive & helpful. Respond almost immediately to my needs. 3. Very spacious & clean room with a well equipped kitchenette & bath tub! 4. Equipped with fridge, microwave , washing machine & induction cooker. 5. A variety of tv programs is available. Would be good if there is Netflix though. 6. Bathroom is equipped with Japanese style dryer. 7. Standing fan is available if you don’t like aircon 24/7. The ionizer was a surprise! 8. Located near Bras Basah & Bugis Mrt. Walking distance to Bugis Junction, Bugis Plus & Chijmes. 9.Near to many yummy restaurants, artisanal bakery is located on ground floor. 10. 5th floor comes 24/7 coffee machine. Meeting rooms on first come first serve basis. Gym equipments is fairly decent. Jacuzzi, steam room & sauna is located at a quiet corner. If only there is a snacks/drinks vending machine, it would be great to satisfy midnight cravings as the nearby shops close early. I could go on and on but the best is for you to experience it firsthand for yourself. This is even better than 4-5 stars hotels. Highly recommended for travellers from young to old be it short or long term stays.…
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Ask for Bugis facing units on higher levels. The view of THE FLYER is magnificent at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Wilby Residences, Marketing at Wilby Residences
Responded 4 weeks ago
Dear Sherry, Thank you for your illuminating review of your recent stay at Wilby Central on Tripadvisor. We believe in creating a memorable experience for every guest and we are elated to read that the excellent service and help provided by Serene had made an impression on you. We will convey your compliments to her. A review like yours helps any of our future guests learn about our apartment and service quality. We truly appreciate your patronage and lovely compliments of our apartment's in-room amenities, central location and the services provided by our team. You have been an excellent guest and we look forward to the continued privilege of being of service to you. Best wishes, Wilby Residences Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$158 - US$243 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Wilby Residences
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
138
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Claim Your ListingWILBY RESIDENCES: UPDATED 2023 Hotel Reviews, Price Comparison and 199 Photos (Singapore) - Tripadvisor
Frequently Asked Questions about Wilby Residences
Which popular attractions are close to Wilby Residences?
Nearby attractions include Xcape Singapore (0.4 km), National Museum of Singapore (0.5 km), and Chijmes (0.4 km).
What are some of the property amenities at Wilby Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Wilby Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Wilby Residences?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Wilby Residences?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Wilby Residences?
Conveniently located restaurants include Entre-Nous creperie, The Mind Cafe, and Whitegrass.
Are there opportunities to exercise at Wilby Residences?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Wilby Residences have an airport shuttle?
Yes, Wilby Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Wilby Residences have airport transportation?
Yes, Wilby Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wilby Residences?
Yes, dry cleaning and laundry service are offered to guests.