My wife and I checked into Wilby Central early in our relocation journey to Singapore. We were greeted at the airport by a pleasant elderly Chinese gentleman who was very friendly. When we arrived, Serena greeted us at the counter for check-in. Serene is the hallmark of Asian hospitality - warm, friendly, professional. She helped us get sorted, answered every question we had, and even went the extra mile in helping us find out the denomination of various surrounding churches - worth a mention the property is surrounded by about 6 churches, which ring beautiful soothing and pleasant bells from time to time (nothing harsh). The stay has been lovely and whatever minor issues we've had thus far (day 3 today) have been rectified with commendable efficiency and a smile. Would recommend this to a friend and already considering extending my stay long-term.…
The place is very conveniently located with everything one might need being in a walking distance. The rooms are spacious and very clean. Staff is always friendly, welcoming and helpful. We stayed there for 20 days and felt home away from home. Would definitely recommend this hotel-apartments to everyone and return there on our next visit. The complimentary breakfast was a nice surprise.
Guest relations officer Serene has been the most helpful and the friendliest person! From the moment we landed and checked in, she has helped us in every way possible. Thank you to all the amazing people working here concierges and housekeepers making our stay a wonderful!
I have stayed here for about 4 month. Room cleaning is so good and concierge lady is always kind to me. Sometimes I couldn't get my breakfast. I think the cause is a lazy clerk woman. She said "I can't get up so early." but I don't know her circumstance. My business starts at 7am everyday. Eventually, I want to recommend this hotel for busines traveler. If you have a request, you should tell it to kindful concierge lady.
Our home away from home. 4th stay here and Wilby hasn’t disappointed. Each stay is about 10 days and the staff are all very welcoming and personable. Great location - bus, MRT, shopping, food etc are all short walking distances. Very clean and spacious rooms. Great amenities.
The residence's admin and employees are welcoming, helpful and friendly. You'll definitely love the place from a clean ambiance and accessibility. The room service is good and the room itself and place is awesome and light. An exceptional place to stay!!!
The pillows are the fluffiest. Cozy feeling. Will come back here again and again . Found the perfect spot. And so easy to access . Very convenient. I do really loved it . Kind a minimalist . Perfect for a family.
Super clean place and great staff. I would really come back here if I'm visiting Singapore! Easy to get to from the MRT Station and they breakfast is simple and delicious too. Room is super clean and tidy. Everything about the whole building is clean and tidy.
The location of Wilby is excellent and very close to public transport. All the staff are wonderful and friendly and always helpful. The rooms are modern and clean and well equipped. I highly recommend Wilby for either short or long term stays.
What makes this place stands out? 1. The warmest, friendliest, accommodating & always smiling Guest Relations Officer Serene. ( She’s a GEM!) 2. Wilby staff be it the security personnel, the concierges , housekeepers & maintenance. They are very attentive & helpful. Respond almost immediately to my needs. 3. Very spacious & clean room with a well equipped kitchenette & bath tub! 4. Equipped with fridge, microwave , washing machine & induction cooker. 5. A variety of tv programs is available. Would be good if there is Netflix though. 6. Bathroom is equipped with Japanese style dryer. 7. Standing fan is available if you don’t like aircon 24/7. The ionizer was a surprise! 8. Located near Bras Basah & Bugis Mrt. Walking distance to Bugis Junction, Bugis Plus & Chijmes. 9.Near to many yummy restaurants, artisanal bakery is located on ground floor. 10. 5th floor comes 24/7 coffee machine. Meeting rooms on first come first serve basis. Gym equipments is fairly decent. Jacuzzi, steam room & sauna is located at a quiet corner. If only there is a snacks/drinks vending machine, it would be great to satisfy midnight cravings as the nearby shops close early. I could go on and on but the best is for you to experience it firsthand for yourself. This is even better than 4-5 stars hotels. Highly recommended for travellers from young to old be it short or long term stays.…