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333 New Bridge Road Dorsett Singapore, Singapore 088765 Singapore
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Traveller (937)
Room & Suite (716)
Dining (28)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dorsett Singapore
Updated 17/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#117 of 379 hotels in Singapore
Location
Cleanliness
Service
Value
Where heritage meets modernity. Located conveniently above the transport hub of Outram Park MRT interchange station, Dorsett Singapore offers easy accessibility to the city’s commercial and tourist highlights such as the shopping paradise at Orchard Road and Marina Bay; entertainment empires like the Resorts World Sentosa and Universal Studios Singapore, and the financial hub in Central Business District. All modern guestrooms and loft rooms equipped with full amenities and are equipped with high-speed internet access. The hotel offers a variety of facilities including meeting spaces, a fitness centre and an outdoor swimming pool with Jacuzzi. On-site dining and neighbouring eateries provide guests exclusive lifestyle privileges.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
24-hour security
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Radio
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
396Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
1384Reviews47Q+A100Room tips
Traveller rating
  • 447
  • 633
  • 207
  • 58
  • 39
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Popular mentions
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kelpy wrote a review Sep 2022
Hong Kong, China3 contributions
We stayed in two different rooms over the span of a week and the experience was consistent: Pros: - excellent location, extremely convenient- right next to MRT and prime landmarks. - quick checkin, checkout - shorts waiting time for lifts - housekeeping staff was friendly Cons: - NOT CLEAN- hair on sink, flies in sink, stains on the sheets. - Musty smell everywhere, especially the toilet - Aged and some rusty furniture - Aircon temperature control doesn’t work well - No instructions on how to use the safe - Staff response rate was very slow Overall, location is really the selling point of this hotel but considering the cons, it is really not worth the price (around 190 SGD per night).
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 2 weeks ago
Dear Kelpytravel, Thank you for your review. We do apologise for the shortfall of our services, your feedback is important to us and we have highglighted to the relevant departments to work on improvements. Nevertheless, we are glad to hear that you have enjoyed our location. We do hope to be given another opportunity to be of better service to you in near future. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelogged wrote a review Sep 2022
Pernem, India16 contributions30 helpful votes
The location of the hotel is perfect adjacent to Outram Park MRT station which makes it easy to move around. Clean rooms, housekeeping staff were very helpful. Reception desk were helpful, friendly and approachable and always smiling. Dinning area was clean. Breakfast had those yummiest croissant. Ideal location and Friendly staff , makes it a must stay.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 2 weeks ago
Dear SupriyaR119, Thank you for your kind review. We are delighted to receive a perfect rating from you. Glad that you have enjoyed our hotel and hospitality provided, your kind mention of our service quality have been duly shared with the team, and will definitely continue to inspire all our staff in working towards ensuring the highest standards of service and hospitality at all times. We look forward to welcome you back in near future. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WWY wrote a review Aug 2022
2 contributions
Good location, very near to china town and just next to outram park mrt station. The room is small, service is just so so. Upon arrival there was someone who helped us on the luggages (1 big luggage, 1 hand carry and `1 bag) until the lobby. Upon check in we need to carry our own luggages to the room. The room is small. hardly place to move around. Room amenities some are worn out. Surprisingly they only give a pack of toothbrush with no toothpaste. weighing machine was not working, fridge was working but not cold at all. We asked the housekeeping to change all these. took quite a while for weighing machine to be changed. we stayed 3 nites, on the 2nd nites, the room was not cleaned at all. we couldn't be bothered to call them since we came back to the room quite late. wish they could improve their services to match up with the great and convenient location.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 11 Aug 2022
Dear SmartiePoodle, Thank you for your review. We do apologise for the shortfall of our services and have raised your feedback to the relevant departments to work on improvements. Nevertheless, we are glad to hear that you enjoyed our location and hope to be given another opportunity to serve you better in near future. Best regards, Dorsett singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Uranus2 wrote a review Aug 2022
95 contributions9 helpful votes
We r on planned holiday and at 11+pm at night while we already all sleeping , there is power outage. So a few other rooms customers walk down to the lobby and asked. Apparently there is a planned power outage instructed by government . The earliest power would be back is probably about 1am .. and that’s still tbc. So some people here wandering at the lobby and asking for solution! They told everyone that there’s a notice sent to everyone. But the fact is , we didn’t know where the notice is and regardless notice or not, we paid money to have a great experience and good stay ! Not like this! There is not even any contingency plan and they informed us that this is something they would need to do every year ! If this is needed to be done every year why wouldn’t there be contingency plan or better notice to the customers!? So we asked them to call their management and we r only able to connect their management at 12.10am! And the answer is just a sorry for inconvenience caused . Not a solution at all!! So guys, I don’t know about you, I just think it’s so bad for a hotel to have no contingency at all and no solution when things happen. Imagine if there is other more serious situation happened! There would have no solution as well???? This is the worst experience ever in any hotel stay!!!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 8 Aug 2022
Dear Uranus2, Thank you for your review. We sincerely apologise for the power shutdown as it is a mandatory exercise required to be carried out by the authorities to ensure the hotel's electrical system performance is up to standard. It is our miscalculation for not handling it better and seek your kind understanding on this matter. We appreciate you for staying with us and hope to be given another opportunity to serve you better in future. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily H wrote a review Jul 2022
Cincinnati, Ohio104 contributions90 helpful votes
Located right above the metro station. Room and bathroom were fairly clean. We could not figure out how to turn off one of the lights in the bathroom so it was on all night (did not ask either so partially our fault). Small room but the staff was friendly.
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Date of stay: May 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 18 Jul 2022
Dear Emily, Thank you for your review. We are glad to hear that our location and hospitality provided were good for you. Hope to welcome you back to stay with us when you come to Singapore again. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gio087 wrote a review Jul 2022
Bologna, Italy81 contributions33 helpful votes
+1
The room and common areas were in bad shape and very dirty, the staff was not professional. It’s definitely not a 4 star hotels and the price is totally not worth. I don’t recommend this hotel since there are better solutions in Singapore at these prices. Stay away from Dorsett Singapore.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 11 Jul 2022
Dear Gio087, Thank you for your review. We are sorry for the shortcoming of our services and have raised your feedback to the relevant departments to work on improvements. As our valued member, your feedback is important to us and we do hope to be given another opportunity to be of better service to you. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NewZealandNZ_on_tour wrote a review Jun 2022
New Zealand16 contributions7 helpful votes
+1
This property markets itself as 4 star. Sadly anything but. We had 2 a-joining rooms. The hotel and rooms are filthy. See attached photos. Corridor to rooms dirty with rubbish and dusty. Were not cleaned at all during our 5 days. Shower mouldy. Room was not clean with dust and marks on glass doors of bathroom. Someone else’s hair clippings on the bathroom sink. Sheet had yellow stain on it. Cooked Breakfast included but every day it was stone cold.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 28 Jun 2022
Dear NewZealandNZ_on_tour, Thank you for your review. Your feedback is important to us and we have highlighted them to the relevant departments and our restaurant tenant. We are truly sorry for the shortcoming and will work on improvements to provide a better experience for our guests. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JPreview wrote a review Jun 2022
Madrid, Spain3 contributions
The hotel is very well located in Chinatown and easy to connect to anywhere with MRT few steps away. Staff are very friendly and happy to help. I travel quite often and in SG I always three (easy to go either to West or East of the city) Dennis is my main contact for all the arrangements when I stay there. Very professional and always great help. Many thanks Dennis. I travel a lot within Asia and I can say you are the best BD Dennis. So do not hesitate to stay at Dorsett SG
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 26 Jun 2022
Dear JPReview1005, Thank you for your kind review. We are very pleased to hear that you had an enjoyable stay and have delivered your special thanks to Dennis as well. Thank you for choosing us and we look forward to welcome you back again in near future. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Disappointed Family wrote a review Jun 2022
1 contribution
Make loft room booking via Agoda. Near to date then hotel announced pool under reno and already past cancellation date and can't cancel booking anymore. Worse, room toilet was choke and no other loft room to change and just shortchange at lower value room. Ask for compensation but proclaim need seek higher management opinions and nothing done. Total ruined of our staycation.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 21 Jun 2022
Dear LKY2009, Thank you for your review. We do apologise for your unpleasant encounter during your recent stay. We have brought up the matter to our higher management team for review. and trust that our team will contact you shortly. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tar182 wrote a review Jun 2022
Bangkok, Thailand62 contributions20 helpful votes
Got a nice deal, so we gave it a try. Location is very good as most attractions are within 15-minute taxi ride. Room was decent but began to look tired. Fridge was very dirty. Don't expect smiling staff here, especially those at front desk who had never greeted us and seemed to be upset when we complained about room being not ready at check-in time.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip: Room may not be ready at check-in time.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rina Lim, Marketing at Dorsett Singapore
Responded 12 Jun 2022
Dear tar182, Thank you for your review. Glad to hear that our location works for you and hope you had a great time exploring the hotel precinct. We apologize for keeping you waiting at point of check-in and have raised your feedback to the relevant departments to work on improvements to serve our guests better. We hope to be given another opportunity to better serve you in the near future. Best regards, Dorsett Singapore Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$137 - US$202 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeOutram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
285
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Frequently Asked Questions about Dorsett Singapore
Which popular attractions are close to Dorsett Singapore?
Nearby attractions include Tea Chapter (0.4 km), Yixing Xuan Teahouse (0.4 km), and The Pinnacle @ Duxton (0.3 km).
What are some of the property amenities at Dorsett Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dorsett Singapore?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Dorsett Singapore?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorsett Singapore?
Yes, parking is available to guests.
What are some restaurants close to Dorsett Singapore?
Conveniently located restaurants include Heart of Darkness, Takeshi Noodle Bar, and Cure.
Are there opportunities to exercise at Dorsett Singapore?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Dorsett Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Dorsett Singapore?
The staff speaks multiple languages, including English and Chinese.