Thank you for your warmest Hospitality Park Avenue Changi. All staff are accomodating. They even offered us drinks while we were waiting outside. Inside the Lobby we were greeted by friendly Front Desk Staff. We felt so welcome by their Gracious Smile. Lobby Area, elevator, corridor are clean. Housekeeping do an awesome job for the cleanliness. Alcohol are readily availlable in every corner. My room didn't disappoint me. Love the fresh smell of Linens. Teas and coffees are readily available. Auntie one time knocked on our doors and to my surprise she handed us a can of cookies. Special Thanks to Siegfred who helped me with my luggage. Stanley who offered to book a taxi for me and Muthalip. Keep up the excellent work Guys! (To the guy who opened the door for me when my bincard wasn't working, thanks you so much) Regards, Manuel Room 823 …
I'm serving my SHN my room no is 918 at this hotel.The hotel is great, room is clean and the staffs are friendly especially bellman Muthalip have been a great help buying food for my kids throughout my stay here.I will bring my family to stay here in future.
Many thanks for the experience. As my second SHN this has been the best. The larger room with kitchen has been so useful. I have been fortunate. Food has been ok (only suggestion is to offer choices like many other SHNs). A lovely touch for the tin of biscuits. For others worried when the airport bus turns off the ECP and heads to Changi Business Park, fear not. You have won the lottery!
No one wants to go through a 14 day quarantine by choice but more out of pressing needs or for compelling reasons! I went through a 14 day of mental 'torture' of many worries, stresses and financial needs! But I was also lucky and fortunate as 3 employees brought a ray of sunshine and certainly alleviate my stresses and headaches! Gaylen Tan was always very patient and sincere and I can hear it from the tone of his voice as he shared professional advice to ensure that my stay becomes a more relaxing one! Devi is another front office Supervisor who was always cheerful in her conversations with guest; always sincere and made me feel more relaxed. She is the type of employee who has a way to cheer up a troubled guest like me! Lastly, Winnie Chng is a wonderful employee that most hotels would love to employ! I had numerous requests to housekeeping and my requests were always prompt and she made an effort to call up if there were other amenities for the room that she could help. She fully understand how the guest feels to be 'locked up' for 14 days with bright window; we have nice window and yet; we have NOT as none of the windows can be opened! AS I look back on my last day of stay here, I am thankful that I have met many nice employees here who are courteous and sincere! Kudos to these 3 professional, kind and sincere employees! Best regards, eddy…
My kids (2 yr old and 5 yr old) and myself stayed in this facility for 14 days for SHN requirements. The facilities were average but the some of the staff were awesome. Initially I faced a few difficulties with some arrangements with the kids, and my requests were not really followed. So I had called up the front desk and made a few requests, Like for example, for food, the first day, food was delivered to me and my kids at 7.40pm and the label on the food box had said "to be consumed by 8pm". I was disappointed and called to request for food to be delivered early at least before 6.30pm, so at least there is ample time for the kids to consume the food. After multiple requests, the duty manager, Zura, had helped. She understood my situation and personally made sure that all my requests were fulfilled. I am truly grateful for this wonderful, I would say 7 star service by Zura. She was so understanding and so helpful in everything. She would personally call me and ask if everything was fine. Her service is excellent and truly professional. Her service is beyond exceptional. And also special thanks to Muthalip, the bellman for his wonderful service.…
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