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Holiday Inn Express Singapore Orchard Road

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20 Bideford Road, Singapore 229921 Singapore
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Traveller (458)
Room & Suite (212)
Dining (53)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#74 of 383 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
An award-winning green hotel in the heart of Orchard Road, Holiday Inn Express Singapore Orchard Road is certified with SG Clean in its commitment to IHG Clean Promise. It is the smart choice for travellers looking to enjoy the best location at the best value.Minutes from the city's major dining, retail and entertainment options, the hotel is adjacent to the flagship Apple Store and Masjid Al-Falah; and a 5-minute walk to the Singapore Visitor's Centre, Paragon, 313@somerset, Ngee Ann City, Ion Orchard, Mount Elizabeth Hospital, and Paragon Medical.Somerset and Orchard MRT Stations are a short walk away, providing convenient access to the Central Business District and attractions such as Marina Bay, Gardens by the Bay, Universal Studios, Chinatown, Little India, and Art Science Museum.Enjoy restful sleep with high-quality bedding and a choice of soft or firm pillows in the hotel's 221 contemporary twin or queen rooms, with the additional option of rooms with sofa beds that comfortably
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Property amenities
Parking
Free High Speed Internet (WiFi)
Free breakfast
Taxi service
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Interconnected rooms available
Safe
Telephone
Bottled water
Iron
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more
1266Reviews60Q+A100Room tips
Traveller rating
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princs_fiona wrote a review Nov 2022
Malang, Indonesia153 contributions19 helpful votes
Most Recommend Hotel for Muslim Travelers in Singapore. There is a Mosques in front of the hotel (Masjid Al Falah). Breakfast serve meal with vegetarian label (Which is convenient for Muslim). Toilet with bidet (very convenient for Asian Travelers). Walking distance from Somerset MRT, Paragon, Takashimaya, Lucky Plaza. Best experience...
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Everything is good 👍
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 3 weeks ago
Dear Princs_Fiona, Thank you for taking the time to write such a great review of your experience with us and for recommending us. We are pleased to note your positive comments about the Hotel location, proximity to mosque, in-room toilet amenities & Breakfast choices. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ram M wrote a review Nov 2022
Bengaluru, India91 contributions50 helpful votes
A centrally located hotel that is easily accessible and with a host of facilities. Easy check in , friendly front office staff and clean rooms all give a great experience while on holiday. Firm and soft pillows add to the sleep quality and good housekeeping ensures a clean room when you return after a tiring day. The Buffet breakfast can do some more veg options and that was a limitation. the Starbucks vending machine was a huge +.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: 6-7 is an ideal breakfast time. 7-9 is crowded and 9 onwards is a norma flow
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 3 weeks ago
Dear Ramamurthy_A, Thank you for taking the time to write such a great review of your experience with us and for your positive comments about the Hotel location, clean rooms, quality of sleep with soft & firm pillow choices, the Housekeeping, the Starbucks coffee machine and above all, the Service of our Team. It is feedback such as yours that motivate us to improve where we lack and keep up what we are doing right. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Radarz wrote a review Nov 2022
Melbourne, Australia381 contributions248 helpful votes
We stayed here as the first trip overseas since COVID. We just wanted to get our confidence back after being locked up for 2 years and we love Singapore so the trip was a test of our abilities, renewed. The location of this hotel is perfect. Centrally located on Orchard Road (actually back one street but easy access to Orchard Road) and almost half way between Orchard and Somerset MRT stations making access to transport very easy. Plenty of shops and restaurants close by, both local and western cuisine. Staff were excellent with the room being kept serviced early each day and breakfast being promptly served at 0630 each day. While breakfast is not a big feast, there was a good selection to cater for most people and it was all delicious with both hot food, cereals and fruit available with juices and coffee machine as well. Reception staff were pleasant and helpful at all times. Even though it is virtually on Orchard Road the noise level was quiet with only a faint noise heard on Saturday Night from a band/group playing on Orchard Road. Definitely stay again.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 4 weeks ago
Dear Radarz, Thank you for taking the time to write such a positive review of your experience with us & for recommending us. We are delighted to note that you had a great stay with us. We aim to offer a hassle-free stay with comfort, security & convenience at a great location and at a great value price that includes free bites & free bytes to all our guests. Thank you for choosing to stay with us and for your positive comments about the Hotel location, rooms, F&B choices and above all, the Service of our Team. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kanchani S wrote a review Oct 2022
Johannesburg, South Africa33 contributions9 helpful votes
We received excellent service from Jovian and Shakeela was very good too. The room is small but good. Breakfast has wonderful vegetarian options. The Indian man waiter is exceptional(sorry I didn't get his name) Housekeeping is very good too. Nothing is an issue for them, they all just help even got a taxi for us. And Jovian helped very much with our travel, Shaekeela with a restaurant.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 20 Oct 2022
Dear Kanchanis T, Thank you for taking the time to write such a great review of your experience with us and for your positive comments about the rooms, Breakfast choices, Housekeeping and above all, the Service of our Team. Your comments will be shared with the entire Team including Shakeela & Jovian and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us ! Best Regards, Najeeb Kurungottu General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arsw1 wrote a review Sep 2022
Penang4 contributions4 helpful votes
I had a good experience staying in this hotel. The front desk staffs are helpful and willing to listen. Staff member Reena is patient and willing to go the extra mile to accomodate us. The hotel room is simple, sufficiently sized, and was clean. The breakfast spread is not much, but enough to get us going in the morning.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 22 Sep 2022
Dear Arsw1, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you also enjoyed the comfortable rooms, the cleanliness & the Breakfast. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Reena and motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Najeeb Kurungottu Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
beatrice390 wrote a review Sep 2022
Indonesia310 contributions130 helpful votes
+1
As an old and loyal costumer , I feel lots of changes with the services especially front desk team performance. Before pandemic, all front desk staffs fill with friendly and warm attitude toward guests , but unfortunately after 1 year closing all those front desk staffs are gone and replaced with arrogant and unfriendly staffs. My kid accidentally made a hot chocolate from coffee machine and one of front desk staff ( Mr. Wang Wei ) told me with angry tone and face “ Could you tell your son that you have to pay first before he could make that hot chocolate ?” And could you ask your kid to move away from that coffee machine before you make payment ?” 🙄 Well, I think next time hotel should put price list beside that coffee machine so guests will understand. And, FIY if I can afford S$300 a night it means, I can afford S$ 1 for a cup of hot chocolate, relax ..nothing to worry about. Second, as a platinum member usually IHG hotel staffs will “ TRY” to give me the earliest check in .. I SAID TRY NOT HAVE TO .. but this Mr Wang Wei said “Well even though you’re an elite member .. we CAN NOT do anything!” And another thing .. SQ suddenly rescheduled my flight , so I have to cancelled my last day booking. I asked Mr. Wang Wei.. “ Is it possible if this hotel not charged for my last night booking because my flight was rescheduled? And his answer.. “CAN NOT!” 😐 (CAN NOT .. this 2 words seems to be his favourite words.) If I’m an owner of this hotel .. I will teach my team to say “ WE TRY OUR BEST ..” instead of “ WE CAN NOT ..” (All those matters happened when I’m check in.) Despite of those problem above, this hotel actually located at excellent area. Apple store is located exactly in front of this hotel. Al Fallah mosque located exactly behind this hotel. This hotel is surrounded by lots of eateries and shopping malls. There’s a bus no 36 which is directly go to Changi airport .This but stop located not far by this hotel ( 3 minutes walking ). There are 2 MRT stops as well near this hotel — MRT SOMERSET and ORCHARD which is can be reach 10 minutes by walking. ( both around 300 metres) They provide a widespread breakfast which is good because it’s free of charge.
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Date of stay: September 2022Trip type: Travelled with family
Room Tip: Avoid front desk name MR WEI MING.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 6 Sep 2022
Dear Beatrice390, Thank you for taking the time to share your review of your experience with us and for choosing to stay with us again. It was very disappointing to hear that your experience was not to your expectations and we are sorry that the demeanour of one particular Team member was the main cause of this. We do take feedback from our guests seriously, as we aim to deliver positive experiences to all our guests. Please be assured that your feedback has been shared with the team, who continually take active steps to ensure our rooms provide refreshing and comfortable stays. Thank you for the positive comments regarding the Hotel location & Breakfast choices. We hope we will be given a chance to recover your impression of our hotel for your next stay. Best Regards, Najeeb Kurungottu Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lilian H wrote a review Aug 2022
Jakarta, Indonesia100 contributions32 helpful votes
Early July we’ve stayed at this hotel on level 9, the room was impressive as the housekeeper was such a nice lady who really cleaned our room thoroughly, Back to Sg a month later and assigned to level 10th’s room was such a hell, the room’s carpet was so smelly and all the amenities were dated, including the pillows which were heavy used and smelly and worn towels.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Najeeb Kurungottu, General Manager at Holiday Inn Express Singapore Orchard Road
Responded 29 Aug 2022
Dear 952lilianh, Thank you for taking the time to share your review of your experience with us. We appreciate the positive comments regarding the housekeeping Team. However, it was very disappointing to hear that your experience was not to your expectations and we are sorry that the condition of the room was the main cause of this. We do take feedback from our guests seriously, as we aim to deliver a positive experience to all our guests. Please be assured that your feedback has been shared with the team, who continually take active steps to ensure our rooms provide refreshing and comfortable stays. We hope we will be given a chance to recover your impression of our hotel for your next stay. Best Regards, Najeeb Kurungottu Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
richard o wrote a review Aug 2022
Nottingham, United Kingdom386 contributions235 helpful votes
Shockingly overpriced budget university lodging standard. No pool, limited gym without aircon. Rooms small but clean. Breakfast is poor quality food. The only 1 star positive is that the location is good. No rewards points for company 3rd party bookings. Very poor experience for a 28 night stay.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Teng, Owner at Holiday Inn Express Singapore Orchard Road
Responded 9 Aug 2022
Dear Richard, Thank you for taking the time to share your review of your experience with us. We appreciate your detailed feedback. It is disappointing to hear that we have not met your expectation with regards to many aspects of your stay and we are sorry that we have not deliver. We do take feedback from our guests seriously, as we aim to deliver a positive experience to all our guests. Thank you for being a IHG One Reward member - reward points are awarded for direct bookings made via our website. We hope to make the remainder of your stay a memorable one, please approach any of our staff at Front Office for assistance. Best Regards, Eunice Cluster Marketing and Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Connor P wrote a review Jul 2022
35 contributions5 helpful votes
The Holiday Inn Express Orchard Gateway is a great place to stay in a prime location. I chose this hotel because of their sustainability efforts and free breakfast! Would highly recommend this to friends and other business travelers! The breakfast is buffet style (incredibly good - kudos to the chef!) and with my status at IHG I received a bonus welcome drink!
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Date of stay: July 2022Trip type: Travelled on business
Room Tip: Get to the buffet early!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Teng, Owner at Holiday Inn Express Singapore Orchard Road
Responded 1 Aug 2022
Dear Connor P, We are delighted to note that our hotel's location and Free Express Start breakfast was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you thoroughly enjoyed our buffet style breakfast. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Chef Ram - it is comments such as this that motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Eunice Cluster Marketing and Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adhika Hardhanu wrote a review Jul 2022
1 contribution
The frontdesk Chester, Mika and also the manager Ms. Su so helpful The room is very good for me The meals so tasty I will come back in Singapore soon with my family and I will stay in Holiday Inn Express again I give 5 stars for the services overall.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Eunice Teng, Owner at Holiday Inn Express Singapore Orchard Road
Responded 28 Jul 2022
Dear Adhikah, We are delighted to note that the Service of our Team was the highlight of your experience with us. It is always gratifying to learn that our guests appreciate the efforts of our Team. We are pleased to note that you thoroughly enjoyed our rooms and tasty breakfast service. Thank you for taking the time to share your feedback and for recommending us. Your comments will be shared with the entire Team including Cheter, Mika and Suhan - it is comments such as this that motivate us to continue delivering our best. We look forward to giving you a great experience during all your future stays with us. STAY SMART With us! Best Regards, Eunice Cluster Marketing and Communications Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$195 - US$271 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeSomerset / Orchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
221
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HOLIDAY INN EXPRESS SINGAPORE ORCHARD ROAD: UPDATED 2022 Hotel Reviews, Price Comparison and 592 Photos - Tripadvisor

Frequently Asked Questions about Holiday Inn Express Singapore Orchard Road
Which popular attractions are close to Holiday Inn Express Singapore Orchard Road?
Nearby attractions include Lockdown Escape (0.4 km), Trapped Escape Room Singapore (0.2 km), and Orchard Road (0.3 km).
What are some of the property amenities at Holiday Inn Express Singapore Orchard Road?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at Holiday Inn Express Singapore Orchard Road?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Holiday Inn Express Singapore Orchard Road?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Holiday Inn Express Singapore Orchard Road?
Yes, parking is available to guests.
What are some restaurants close to Holiday Inn Express Singapore Orchard Road?
Conveniently located restaurants include Lawry's The Prime Rib, Joie Restaurant - Meatless Cuisine, and The Curry Culture.
Are any cleaning services offered at Holiday Inn Express Singapore Orchard Road?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Singapore Orchard Road offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Singapore Orchard Road?
The staff speaks multiple languages, including English, Chinese, Thai, Indonesian, and Malay.
Are there any historical sites close to Holiday Inn Express Singapore Orchard Road?
Many travellers enjoy visiting Battlebox (1.3 km), Fort Siloso (6.1 km), and Emerald Hill (0.7 km).
Is Holiday Inn Express Singapore Orchard Road accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.