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V Hotel Bencoolen

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48 Bencoolen Street, Singapore 189627 Singapore
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Traveller (504)
Room & Suite (462)
Dining (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#89 of 369 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
V Hotel Bencoolen is the latest addition to V Hotel brand, serving you with 272 rooms. Our hotel is conveniently located in town, along the Bencoolen Street, a stone throw away from many attractions, museums and shopping malls. Try our sumptuous breakfast (prepared by Chef Nordin) at only $12 nett. complimentary In-Room Internet Access (WiFi) for all our valued guests
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Coffee shop
Taxi service
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Concierge
Convenience store
Currency exchange
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Bath / shower
Bottled water
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Chinese, Malay
2262Reviews36Q+A100Room tips
Traveller rating
  • 780
  • 629
  • 530
  • 197
  • 126
Time of year
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Popular mentions
Ken wrote a review 1 Jan
1 contribution1 helpful vote
Stayed here for the first time to celebrate my new years eve here, as price was affordable and surprisingly clean ! i was amaze with the front desk excellent service they were super friendly and kind. Would definitely recommend to my friend and family and come back and stay again ! What a gem hidden in the central area.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from Lip M, General Manager at V Hotel Bencoolen
Responded 2 weeks ago
Dear KenChen84, Thank you for choosing V Hotel Bencoolen as your preferred choice of accommodation as our team thanks you for your great compliments to our friendly and kind front desk colleagues. Rest assured your compliments to them will be reached, it is definitely a morale booster to hear such great comments. We do ensure that our price set brings value-for-money added services in such a wonderful location in the central district area. Once again, thank you for staying with us and we look forward to welcoming you back soon. In the meantime, please stay safe! Sincere Regards, Philomena
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hakim wrote a review Dec 2021
Valencia, Spain1 contribution2 helpful votes
so i’m currently in the hotel and the room is small and expensive but ehhh it’s good to treat urself once a while so yeah there’s a pool and stuff that i didn’t get to use but it’s okay, i love the kebab shop outside very good and cheap and yeahhhhhh
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: eh if you want bigger room go other hotel, this hotel is only good for 3 or less people
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Response from Lip M, General Manager at V Hotel Bencoolen
Responded 16 Dec 2021
Dear Hakimacosta, V Hotel Bencoolen thanks you for taking the time to review on your recent stay here with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Our guests safety and wellness is our utmost responsibility. When you're traveling to our area again soon, do not hesitate to stay with us. Sincere Regards, Philomena
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Anastasia wrote a review Nov 2021
1 contribution1 helpful vote
Almost every weekend spending my time here for a cozy relax staycay and my work time. I like this hotel with their strategic location with just mrt beside and variety foods around. Definitely, friendly staff and good service is a vital reason for me to choose here.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Lip M, General Manager at V Hotel Bencoolen
Responded 23 Nov 2021
Dear Anastasia Tey, Thank you very much for sharing your generous feedback with us on TripAdvisor. We would like to take this opportunity to say thank you, for your loyalty and trust. The staff at V Hotel Bencoolen are delighted to hear that we have been part of so many journeys that you have taken, and we are always ready to welcome you. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Feedback from our guests are always valuable for us. This encourages us to deliver the best service. Our staff will do their best to fulfill your needs for your next stay. Once again thank you very much for staying with us. Stay safe! Sincere Regards, Philomena
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K.Gek wrote a review Oct 2021
1 contribution1 helpful vote
I booked V Hotel Bencoolen using my SRV vouchers. Was initially sceptical due to the rise of Covid cases in Singapore However all my concern were out cast aside once i stepped into the hotel The bellman John eagerly assisted me with the bags i was carrying wearing safety gloves Staff were all well groomed and even went the extra mile to disinfect my hands after registration I spoken to the housekeeping team and realised that all chemical used were all approved by authority! Great small comfy hotel in Bencoolen area For my future visits to any hotel for staycation, my choice will certainly be VBencoolen!!!5 stars!
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Date of stay: October 2021
Rooms
Location
Service
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Response from Lip M, General Manager at V Hotel Bencoolen
Responded 2 Nov 2021
Dear Gek1957, Thank you very much for sharing your generous feedback with us on TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We appreciate your kind comments and it is certainly that our pleasure to hear that you had wonderful stay with us and you appreciate the services provided by our attentive staff. Feedbacks from our guests are always valuable for us. This encourages us to deliver the best service. Our staff will do their best to fulfill your needs for your next stay. Once again thank you very much for staying with us. All of us at V Hotel Bencoolen are looking forward to welcoming you back again in the near future. Sincere Regards, Philomena
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Clarkzul wrote a review Oct 2021
Singapore, Singapore122 contributions72 helpful votes
+1
Firstly, it was my confusion to mix up Village Hotel and V Hotel. But then, my confusion was really an eye opener with the experience. I've read some reviews that they received surprises from the hotel when they're celebrating their birthdays, but I am also surprised with what they have given me on my birthday stay. Not even a card, don't mention a cake, which I don't even bother. The hotel, is really under the budget category. I was totally shocked when I went into the room. Pictures vs real room size, are total opposite! They can still use torn linen for your bed, check you in into a room which has leaking ceiling which will then soak all your vanity packs. The pictures will tell you the story. TV channels don't work, except for those local channels from Mediacorp. If I'd like to watch local channels during my staycation, I'd rather watch them at home. I came back to the hotel after dinner at 11pm, and the receptionist was not even paying attention to his guests as he was busy engaged on his phone, rather than his guests. I don't understand why are there bins and brooms left along the corridor. Such an eyesore to have these sight. Upon check out, 4 staff were in the elevator. Seeing guests, they still talk loudly amongst themselves in the lifts. Such behaviour from staff when seeing guests! Well, don't get confused with Village Hotel and V Hotel as their logo looks similar. Standards, very very very very very different for V hotels. Well, if you have no choice or on a very tight budget, you may try them to believe it. Booking this hotel was really my biggest regret!
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Date of stay: October 2021
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Response from Lip M, General Manager at V Hotel Bencoolen
Responded 27 Oct 2021
Dear Clarkzul, Thank you very much for staying with us and taking the time to detail your experience at V Hotel Bencoolen. We are most concerned to hear of your disappointment during your stay with us, despite the complimentary upgrade for your birthday, and we wish to extend our sincere apologies to you. The management and staff give a great deal of thought to fulfill the needs of our guests and to always strive for improvement of our overall standard of service. We are very sorry to learn of the failure in service by our team. After we are notified by you of the bed sheet with holes in your room we have immediately inform our housekeeping department to step up on their room cleaning regime and room checks. The entire service team has also been de-briefed on their service standards to ensure no recurrence. We will ensure a follow-up with the relevant department heads on this matter and improvements will be enhanced for our valued guests. We really do appreciate your honest feedback as it is an opportunity for us to reflect on the areas that require improvements. While we understand that your stay was not satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We look forward to serving you again in the future. Sincere Regards, Philomena
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PRICE RANGE
US$73 - US$132 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeVictoria / Rochor / Central Area/City Area
NUMBER OF ROOMS
272
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Frequently Asked Questions about V Hotel Bencoolen
Which popular attractions are close to V Hotel Bencoolen?
Nearby attractions include National Museum of Singapore (0.3 km), Kuan Yin Thong Hood Cho Temple (0.3 km), and Lost Sg (0.3 km).
What are some of the property amenities at V Hotel Bencoolen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at V Hotel Bencoolen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at V Hotel Bencoolen?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at V Hotel Bencoolen?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to V Hotel Bencoolen?
Conveniently located restaurants include Song Garden, The Mind Cafe, and Whitegrass.
Are there opportunities to exercise at V Hotel Bencoolen?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at V Hotel Bencoolen?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to V Hotel Bencoolen?
Many travellers enjoy visiting Battlebox (0.6 km), Fort Siloso (6.1 km), and Emerald Hill (2.3 km).
Is V Hotel Bencoolen accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.