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The Westin Singapore

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The Westin Singapore
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1,183 Reviews from our TripAdvisor Community

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Showing 1,029: English reviews
Ho Chi Minh City, Vietnam
Reviewed yesterday NEW

Stayed for 5 nights in January. I've stayed at this hotel a number of times over the past year - good value (by Singapore standards!) and a very seamless experience. Rooms are good sized, comfortable bed, good shower pressure and well-set out. Enough space to work efficiently and stretch out at the end of the day. Gym is new, but...

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Helpful?
Thank Matt G
Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

This is my second staycation back to this hotel. I came once and was very relaxed ... and they have a great wellness theme going on so if I ever feel stressed out, I thought I would always come back. The first time I came was fantastic. Check in was a breeze. I was served welcome drink upon checking in....

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Helpful?
Thank gaeul
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback and we sincerely apologized for any lapse of service you had experienced during your recent stay with us. We definitely appreciate your continuous support towards the Starwood Preferred Guest Program and will endeavor to ensure our guests have a most comfortable stay each time they visit this property. Nonetheless, we will continue to look at...

Singapore, Singapore
Reviewed 3 days ago NEWvia mobile

I am here to visit my Friends and we are going to have dinner buffet in Westin hotel. Other hotel staff been advised me to smoke just outside of hotel will do. While me and my friends getting down to first floor then we ask the first floor staff about where to smoke while they also said that I can...

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Helpful?
Thank PierreLBS
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

We sincerely apologized for the lapse of service you had experienced during the recent visit to our hotel and truly appreciate you sharing the feedback with us. Indeed, smoking regulations prohibit any smoking at the main entrance except at designated areas within the vicinity and we understand that there was a miscommunication resulting in the confusion thereafter. We will definitely...

Austin
Reviewed 5 days ago NEW

We were upgraded to an Executive room on the 46th floor. Our room was certainly large enough for two people, but the view we had was less than spectacular - a view of the commercial cargo shipping terminal. The staff were all wonderful and we really didn't have any problems but the logistics were odd. First, you enter the hotel...

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Helpful?
Thank Frank K
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback. We sincerely apologized for any inconvenience caused during your recent stay with us and truly appreciate the comments pertaining to the bathroom design. Nevertheless, we hope that you have enjoyed the rest of the hotel facilities available and certainly look forward to welcoming you back to The Westin Singapore again soon.

Washington DC, District of Columbia
Reviewed 1 week ago

We loved our stay at the Westin Singapore. The room was very comfortable and the staff were exceptionally professional. I enjoyed the nice view from the room and we found it very easy to explore Singapore from this centrally located property. The only downside was that the club lounge (which has a great selection of drinks and food) was off...

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Helpful?
Thank worldtravels673
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback and we sincerely apologized for any inconvenience caused pertaining to your experience at the Westin Executive Club Lounge. However, we are delighted to hear that you had enjoyed your stay with us; particularly the view of the surrounding area from the hotel and the convenient location of our building which is within walking distance to...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

located near to Marina Bay Sands. Nothing special on the room and the club lounge doesn't cater for Halal food. Went to the restaurant Cook & Brew, first time in my life I had to pay for the drinks ordered before it was served to me. I think this only happen in Singapore 5 star hotel. The staff can be...

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Helpful?
1Thank Adi A
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback. We sincerely apologize for any lapse of service you had experienced during your recent stay with us and for not meeting your expectations at the Westin Executive Club Lounge, as well as Cook & Brew. Nevertheless, we truly appreciate your loyalty towards the Starwood Preferred Guest Program and certainly look forward to your continuous support...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 2 weeks ago via mobile

This upmarket Westin Hotel in the business district does not live to expectations. My main issue is with the ground floor foyer & the 32nd floor lobby. Interior spaces seem cold & disjointed, notwithstanding the fine views. The music at the lobby bar seemed uncomfortably loud. It's a quiet fringe location at nights, with hardly any amenities in the vicinity...

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1Thank sodesa
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

We really appreciate your feedback pertaining to the interior design, as well as the music volume at Lobby Lounge and sincerely apologized for not meeting your expectations on this very visit. However, we are delighted to receive the positive comments you have for Erin Sang, our Guest Services Agent from Front Office and glad that she was able to assist...

Hong Kong, China
Reviewed 2 weeks ago

We stayed at this place and had an amazing time. Our room was lovely and everyone was very friendly and helpful. the food and drinks were delicious and the setting was romantic. Thank you for a wonderful stay.

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1Thank rkean2017
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

We truly appreciate the positive comments and are delighted to hear that you have enjoyed your stay with us. We certainly look forward to welcoming you back to The Westin Singapore for another amazing stay again soon. Thank you!

Singapore, Singapore
Reviewed 2 weeks ago

We enjoyed the modern and sleek rooms. The feel is more of a business hotel, and its close proximity to the local food court for local fare and some restaurants and bars is a plus. Staff are really friendly and always eager to meet our needs, and remember requests for the usual favourite room. The Westin is really impressive with...

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Helpful?
Thank kapha_angel
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback and we are delighted to hear that you have enjoyed your stay with us; particularly being conveniently located next to Lau Pa Sat and Asia Square Food Garden, as well as the Downtown MRT Station which is just five minutes away. We certainly look forward to welcoming you back to The Westin Singapore again in...

New Delhi, India
Reviewed 2 weeks ago

Not too suitable for family with kids,it is located in the business district as well. Service is good, but sadly if you pay for an ala carte breakfast and ask for an extra piece of toast or two..they charge you!!! Unacceptable . The rooms and the bathrooms are spacious and clean . But they should remember it's Asia and Asian...

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Helpful?
Thank sray321
Lance_J_Ourednik, General Manager at The Westin Singapore, responded to this review

Thank you for your feedback pertaining to the breakfast charges and bathroom design. Nevertheless, we hope that your overall stay went well and we sincerely apologize for any lapse of service you had experienced. Meanwhile, we certainly look forward to welcoming you and your family back to The Westin Singapore again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in Singapore’s financial district on Marina Bay and walking distance from corporate headquarters, retail, dining and entertainment options, The Westin Singapore occupies levels 32 to 46 of Asia Square Tower 2. 305 inviting guest rooms and suites, innovative dining options, a myriad of business and leisure facilities throughout the hotel, let you create your own experience. ... more   less 

Additional Information about The Westin Singapore

Address: 12 Marina View | Asia Square Tower 2, Singapore 018961, Singapore
Region: Singapore > Singapore
Price Range: $295 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Singapore 5*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Agoda, Travelocity, Priceline and Asiatravel.com Holdings so you can book your The Westin Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Singapore
Hotel Style:
#20 Spa Hotel in Singapore
#36 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Singapore staff and other travellers.
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Questions? Get answers from The Westin Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Construction going on around..so not a pleasant sight, may catch the sea at a distance”
 of 5 bubbles sray321, 1 Feb 2017 | Read review
“Join SPG for good rates and discounts for food and beverage.”
 of 5 bubbles AGT31, 30 Jan 2017 | Read review
“Accessibility to CBD”
 of 5 bubbles jitaek2017, 27 Jan 2017 | Read review
“Not for people who don't like being up high - Hotel begins on 32nd floor”
 of 5 bubbles 803fr, 27 Jan 2017 | Read review
“the room I had with the bath in the window was simply perfect. I wish my wife was travelling with me.”
 of 5 bubbles , 25 Jan 2017 | Read review
5 of 5