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Somerset Bencoolen

Traveller (226)
Room & Suite (90)
Pool & Beach (38)
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No. 51 Bencoolen Street Bencoolen Residences, Singapore 189630 Singapore See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
4 Star accommodation
Reviews (300)
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All reviewsbedroom apartmentmrt constructionrooftop poolbras basah mrtfamily apartmentclean apartmentssized fridgebasic equipmentplaza singapuraminimum stayorchard roadliving arealaundry roomsmall kitchentaxi rankhard boiled eggsbreakfast lounge
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1 - 5 of 267 reviews
Reviewed 3 weeks ago

We stayed for five nights in a two-apartment room. Very disappointing. -The pool was fine on the first day but by the second day it was completely green. -The breakfast was WOEFUL. -The staff were unhelpful and not even a little bit friendly. They seemed...More

2  Thank MelbourneIsy
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded 3 weeks ago

Dear MelbourneIsy, Thank you for staying with us and for taking time to provide us with such a candid feedback of your stay. We deeply regret to learn your stay at our serviced residence did not meet your expectations and we sincerely apologise for the...More

Reviewed 4 weeks ago

Our apartment is a premier 2 bedroom one. It has a balcony, a master bedroom and a very small 2nd bedroom (it is at the corner). The doorknob has problems when we first come in, and it gets fixed just before we check out one...More

1  Thank LWilson1125
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded 4 weeks ago

Dear LWilson1125, Greetings! Your team at Somerset Bencoolen sincerely thanks you for choosing our serviced residence and for giving us the great pleasure of being of service to your lovely family and you. All of us are delighted you enjoyed the service from all members...More

Reviewed 27 July 2018 via mobile

1. Room: Originally I booked 2 bedroom apartment. Enter the room on 5th floor and I was welcomed by water leaking that floods the floor. Later the management offer one bedroom with connecting door which my family and I accepted. The interior looks tired but...More

4  Thank Johan H
Response from Mubin O, Curator, Resident Experience at Somerset BencoolenResponded 27 July 2018

Dear Johan H, Greetings from your friendly team at Somerset Bencoolen! We sincerely thank you for taking time to write this lovely review on your recent stay experience at our serviced residence and for your inspiring compliment of our facilities and products. All of us...More

Reviewed 18 July 2018 via mobile

We were a group of 3 families and booked 2 bedroom suit in Somerset Bencoolen and I must say the best choice to stay with family. The only downpart of the hotel is breakfast there is no egg station you have to have what they...More

1  Thank Zeeshan R
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded 18 July 2018

Dear Zeeshan R, Greetings from your friendly team at Somerset Bencoolen! We are delighted your family and you enjoyed your stay with us and you have found your stay at our serviced residence to be of very good value. All of us are indeed heartened...More

Reviewed 17 July 2018

We have just travelled around Indonesia and our European flight was out of Singapore. Therefore we had two nights in this hotel at the very end of our journey. This was by far the most expensive hotel on our trip and at the same time...More

1  Thank Lars S
Response from Cynthia L, Guest Relations Manager at Somerset BencoolenResponded 18 July 2018

Dear Lars S, Greetings. We deeply regret to learn you did not enjoy your stay with us and we sincerely apologise for the disappointment caused to you. We truly appreciate your valuable and honest feedback on the condition of this strategically located serviced residence. All...More

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Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from ...More every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. Less
Hotel class
Hotel Amenities
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Room Service
Free Parking
Hotel Style
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
US$135 - US$264 (Based on Average Rates for a Standard Room)
Also Known As
Somerset Bencoolen Singapore
Singapore > Singapore
Traveller (226)
Room & Suite (90)
Pool & Beach (38)
Dining (7)
Family and Play Areas (14)
Business Centre & Event Rooms (1)
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Questions & Answers
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Annie Z
26 July 2018|
AnswerShow all 2 answers
Response from CTLiu2013 | Reviewed this property |
Get on the downtown line subway, the hotel is right next to exit DT21.
18 July 2018|
AnswerShow all 3 answers
Response from Peggy C | Reviewed this property |
Only 1 TV in lounge area, never seen any handy phone in the room. The swimming pool opens from early morning till 11pm.
Room Tips
"best location"
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"Do forget to visit the roof top swimming pools."
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"We asked for a room with a kitchenette and we got exactly what we asked for."
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"Get higher floors"
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