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Holiday Inn Express Singapore Clarke Quay (SG Clean)

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2 Magazine Rd, Singapore 059573 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2085)
Room & Suite (590)
Pool & Beach (223)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Singapore Clarke Quay (SG Clean)
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Stay assured with an IHG Clean Promise, Certified SG Clean, and award-winning Green Hotel in Singapore's central dining and entertainment hub. A strategic location Clarke Quay with minutes away from the Singapore River, Robertson Quay, and Central Business District. Situated just a 7-minute walk from Clarke Quay MRT Station, travel with accessibility to all of Singapore's major attractions includes Marina Bay Sands, Gardens by the Bay, Chinatown, Formula One Singapore, and more. Enjoy a spectacular city view from our widely raved rooftop 40m swimming pool, completed with Whirlpools. Stay in comfort in our 442 stylish designed modern rooms with floor to ceiling windows. Start your day right with our Express Start Breakfast or Grab & Go option and stay connected with Wi-Fi access throughout the hotel. Recharge throughout the day with refreshing drinks at the Great Room Bar. Get the most out of your stay with our 24-hour fitness centre, self-service laundry facility, and a 10-person meeting room. We are the smart choice for savvy travelers looking for the best location combined with the best value, offering an affordable and hassle-free stay in Singapore.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Outdoor dining area
Snack bar
Vending machine
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Chinese, Malay, Tamil

Location

Full view
100Great for walkers
Grade: 100 out of 100
320Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
2,948Reviews137Q+A100Room tips
Traveller rating
  • 1,241
  • 1,332
  • 284
  • 52
  • 39
Time of year
Traveller type
Language
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  • English
Popular mentions
RobertSoton wrote a review Jul 2020
Southampton, United Kingdom15 contributions8 helpful votes
We stayed in this hotel for two nights at the beginning of February and could not fault either the hotel or the staff. Eric on the front desk was particularly helpful with arranging a room for us despite our early arrival and also organising a late check out for us for our evening flight. The location is very good for the river trips and Chainatown is in walking distance although my wife found it too hot outside for her liking. Breakfast selection is very good in a pleasant environment. We would not hesitate to stay here again and Eric, thanks again.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from Sandra Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay (SG Clean)
Responded 26 Jul 2020
Dear RobertSoton, Thank you for taking the time to share with us your positive stay experience in February 2020! We are delighted to hear that you had a fantastic 2 nights stay and especially enjoyed the warm hospitality extended by Eric from Guest Services Team. Your compliments for Eric will be celebrated with him and his team in creating memorable guest experience by being flexible with your early check-in and late check-out arrangements. We are really sorry to hear that the weather was too hot for your wife and we'd be happy to provide an umbrella as shade for your next stay. Despite so, we believe that you had a great time in Clarke Quay and Chinatown within walking distance from the hotel. Once again, thank you for taking the time to share your memorable stay experience in Singapore. We hope that you would continue to keep well and look forward to the opportunity to welcome you back with Eric. Warmest Regards, Sandra
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AndyandJackie wrote a review Jun 2020
Waterlooville, United Kingdom153 contributions109 helpful votes
This hotel is well situated close to Clarke Quay, and a good city base for exploring China town or even for those that like to walk, you can easily walk to the Gardens by the Bay or Raffles hotel. It is clean, staff very friendly, excellent breakfast and has a roof top infinity pool, which is very good. The only downside was our room was not at a higher level, we were just on the 2nd floor and it seemed like the road was just outside. Not necessarily a noise issue, but we had to keep our blinds closed as people could easily see in. Highly recommend for exploring the city.
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Date of stay: March 2020
Location
Cleanliness
Service
2 Helpful votes
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Response from S_Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay (SG Clean)
Responded 28 Jun 2020
Dear AndyandJackie, Thank you for sharing with us your positive stay experience at Holiday Inn Express Singapore Clarke Quay! We are delighted to hear that you had a great stay and especially enjoyed the accessible location. Your compliments for the cleanliness, warm hospitality, breakfast spread and rooftop pool will be definitely shared with our team members to boost their motivation during this period. I am truly sorry to hear for the continuous closing of blinds due to the floor level. Please contact us at info.sincq@ihg.com for your next stay and our team will make the necessary arrangements for your next stay in Singapore. Once again, thank you for sharing with us your concerns for us to strive for continuous improvements. We look forward to welcome you back in the near future. Stay safe and well! Warmest Regards, Sandra
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captainslow2014 wrote a review Apr 2020
Martlesham Heath, United Kingdom139 contributions77 helpful votes
Good hotel with nice facilities. Staff try very hard to please. Room great. Roof top terrace nice. Unfortunately the pool on the roof was under maintenace during this stay. Breakfast good but not as good as last stay here. Overall good value for money.
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Date of stay: March 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from S_Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay (SG Clean)
Responded 14 Apr 2020
Dear captainslow2014, Thank you for selecting Holiday Inn Express Singapore Clarke Quay as your preferred choice of accommodation in Singapore! We are really sorry to hear that your recent stay is not up to expectations due to the pool maintenance as well as Express Start Breakfast variety. In view of the safety and upkeep of the pool, regular maintenance is required and your feedback will be definitely taken into consideration for future early indicators to our arrival guests. Similarly to the Express Start Breakfast spread with a rotating daily menu, our Chef will be informed to ensure that all food standards are maintained throughout the week to prevent any dissatisfaction. On the positive note, we are delighted to hear that you have enjoyed the functional rooms and rooftop garden that has provided a great value for your stay. We hope that this atypical experience would not deter you from returning for your next stopover and wishing you a safe travel journey ahead! Warmest Regards, Sandra
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Cyrus wrote a review Apr 2020
1 contribution2 helpful votes
Stayed in this hotel for the past week and the one of the front desk staff named Eric, was extremely rude and unhelpful. I was waiting for information about the future procedures from MFA but Eric insisted that I was to check out immediately. He threatened me that he would get the security and police to come and force me to leave. This happened during the coronavirus epidemic, where situation is uncertain, and precautions have to curb the widespread infection. I had two close contacts in UK that had tested positive, and a partner that was waiting for her swab test results. I was a high risk individual. Instead, this hotel staff did not want to wait for the instructions from MFA and rudely chased me out of the hotel. Extremely disgraceful and disappointing
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Date of stay: April 2020
Rooms
Service
Sleep Quality
3 Helpful votes
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Response from S_Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay (SG Clean)
Responded 13 Apr 2020
Dear cyruslim1, Thank you for staying at Holiday Inn Express Singapore Clarke Quay and taking the time to give us a review. I was disappointed to read of the issues you encountered during your stay and I can assure this is not to the standard that we as a hotel pride ourselves upon. I apologize this was your experience and understand that this was frustrating for you. It is never in our intention to cause our guests any unnecessary inconvenience. We take the COVID-19 epidemic very seriously and should there be any hints of our guest displaying any symptoms, we would have definitely referred you to the necessary departments and also assisted in any way possible which includes extending your stay. We have investigated into this matter and found that at the time you were due to check out, you had already completed your stay home notice as mandated by ICA for the total period of 14 days, in which you were supposed to be isolated from others and your partner, during this time understand that there was no report of any symptoms from you. Understood that your partner was pending a swab test result and you were concerned, thus the hotel had raised your concerns and consulted with the necessary authorities explaining your situation to have your stay extended, however this was declined as during your stay period of 14 days you did not exhibit any symptoms of COVID-19 as well as did not and were not supposed to come into contact with your partner which meant you were classified as cleared and required to check out to return back to your place of residence. However, we would still like to thank you for your feedback and are fully committed to regain your confidence in us through continuous improvement of our services in order to ensure the success of your future visits. We will definitely be in review of ways to fine-tune our services to ensure better efficiency and quality of our service touch points. We wish you a great day ahead. Stay safe. With kind regards, Sandra
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Voyager66079974442 wrote a review Apr 2020
1 contribution2 helpful votes
Great 50 meter lap pool. Fantastic way to start the day with several laps of the pool. Very clean hotel, well located good breakfast, lots of variety, Very attentive staff. Hotel well located for exploring Singapore.
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Date of stay: February 2020
2 Helpful votes
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Response from S_Kloprogge, General Manager at Holiday Inn Express Singapore Clarke Quay (SG Clean)
Responded 12 Apr 2020
Dear Voyager66079974442, Thank you for sharing with us your recent stay experience at Holiday Inn Express Singapore Clarke Quay! We are thrilled to hear that you had a lovely stay with us and especially enjoyed the rooftop pool, convenient location and found our complimentary Express start breakfast variety well to your liking It is also heartwarming to hear that my colleagues have made an impressive mark on you with their warm hospitality during your visit. Your compliments will be celebrated with the team members in driving magnificent guest experiences and serve as an added boost of motivation in their daily tasks. Once again, thank you for taking the time to write us a review and we wish you a safe travel journey ahead! Warmest Regards, Sandra
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Previous
PRICE RANGE
US$110 - US$182 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeClarke Quay / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
442
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Frequently Asked Questions about Holiday Inn Express Singapore Clarke Quay (SG Clean)
Which popular attractions are close to Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Nearby attractions include Singapore River (0.2 km), Robertson Quay (0.2 km), and People's Park Complex (0.4 km).
What are some of the property amenities at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Conveniently located restaurants include Publico Ristorante, Rosso Vino, and The RANCH Steakhouse By ASTONS.
Are there opportunities to exercise at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Singapore Clarke Quay (SG Clean) offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express Singapore Clarke Quay (SG Clean)?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.