We stayed in this hotel for two nights at the beginning of February and could not fault either the hotel or the staff. Eric on the front desk was particularly helpful with arranging a room for us despite our early arrival and also organising a late check out for us for our evening flight. The location is very good for the river trips and Chainatown is in walking distance although my wife found it too hot outside for her liking. Breakfast selection is very good in a pleasant environment. We would not hesitate to stay here again and Eric, thanks again.
This hotel is well situated close to Clarke Quay, and a good city base for exploring China town or even for those that like to walk, you can easily walk to the Gardens by the Bay or Raffles hotel. It is clean, staff very friendly, excellent breakfast and has a roof top infinity pool, which is very good. The only downside was our room was not at a higher level, we were just on the 2nd floor and it seemed like the road was just outside. Not necessarily a noise issue, but we had to keep our blinds closed as people could easily see in. Highly recommend for exploring the city.
Good hotel with nice facilities. Staff try very hard to please. Room great. Roof top terrace nice. Unfortunately the pool on the roof was under maintenace during this stay. Breakfast good but not as good as last stay here. Overall good value for money.
Stayed in this hotel for the past week and the one of the front desk staff named Eric, was extremely rude and unhelpful. I was waiting for information about the future procedures from MFA but Eric insisted that I was to check out immediately. He threatened me that he would get the security and police to come and force me to leave. This happened during the coronavirus epidemic, where situation is uncertain, and precautions have to curb the widespread infection. I had two close contacts in UK that had tested positive, and a partner that was waiting for her swab test results. I was a high risk individual. Instead, this hotel staff did not want to wait for the instructions from MFA and rudely chased me out of the hotel. Extremely disgraceful and disappointing
Great 50 meter lap pool. Fantastic way to start the day with several laps of the pool. Very clean hotel, well located good breakfast, lots of variety, Very attentive staff. Hotel well located for exploring Singapore.
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