Wow we’ve just returned from 10 nights at the Scarlet. I can honestly say the choice of the Scarlet made our holiday, from the really warm welcome to the beautiful room with the comfiest bed ever the complimentary mini bar re stocked daily we thought it couldn’t be any better but Diana Joscelyn and Faizz the reception staff were amazing the most friendly helpful hotel staff we have ever come across nothing was too much trouble from recommending places to visit to places to eat and just the welcoming smiles on your return after long hot days sightseeing. A lovely hotel in a fantastic location close to transport and good places to eat in Chinatown far better than a large corporate hotel in a tower block. We’ll definitely be back x
Amazing hotel, nothing like ever seen before. Wonderfully located outside of the busy areas but still close enough to where everything happens. Clean and spacious rooms. An experience that you can't find anywhere else.
Roof top bar music thumping until midnight all weekend , including on Sunday night . Room very small , Construction outside room, pool area closed scaffolding. Won’t return or recommend Give this one a miss !
Arrived a day late after 2 sleepless nights. Checkin was quick and efficient. Shortly after my arrival i discovered my phone was missing and was sure I had left it at Changi immigration. Staff immediately helped, found the appropriate online site and filled in a lost property report for me. 3 days later, I was reunited with my phone. My stay was for 13 nights, room was fine, free mini bar was beneficial and invariably all staff inc cleaning staff were friendly and welcoming. I would certainly recommend in the highest possible way. Roderick MacDonald Scotland
The Scarlet Hotel promises so much from its website and when you walk into the hotel you feel that it is going to live up to it. First impressions are positive, the lobby is done nicely and it feels like it will be a nice boutique hotel. We booked the Executive with Balcony and first impressions of the room were disappointing. The room is much smaller than indicated in the picture and the balcony faced a multi storey car park so forget sitting on the balcony and relaxing or in fact even being able to leave the curtains open as it’s a full view into the room. The bed is comfortable and the pillows thankfully not too soft. The shower is okay… the shower head is a bit low for me (I’m 188cms) but it’s got a lot of pressure. Overall the room is nothing special - I don’t know why it is labelled as “Executive” as it doesn’t feel any different to the standard room that it her people we are travelling with are staying in. One good thing is that the mini bar is complimentary, although I think that is the case for all rooms, so again, nothing differentiating this as “Executive”. Let’s move onto the noise. We stayed a Saturday and Sunday night and the pumping club music is clearly audible. While I accept the area that I am staying in, I don’t expect the room to have such poor sound insulation that I could be in the club itself. The location of the hotel is otherwise good. The Maxwell Food Centre is right next door so you can get your fill of local food which is great. It is an easy walk to Chinatown and MRT. The only reason I gave this hotel 3 instead of 2 is because of the staff who have all been pleasant and very helpful, especially the reception staff. I think the hotel promises a lot but doesn’t quite deliver. There are definitely better options close by that would be a better choice.…
We got a complimentary upgrade from staff Mr Ayub as we were checking-in. He was very warm and friendly. Mr Ayub also checked on us during our stay here. Our room we’re comfortable too. Definitely a pleasant stay for us! :)
my father and i stayed in the Scarlet for eleven nights in september 2022. located on erskine road on the edge of chinatown, the hotel has an excellent hawker centre,the maxwell,on its doorstep and will soon have an MRT station,Maxwell,next door.as it is,it is a very short walk to two stations on different lines. The staff in the hotel cannot be more welcoming or helpful and do all they can to ensure your stay is comfortable and hassle free;my father had lost his mobile phone on arrival at changi,nothing to do with the hotel but they couldnt do enough to help him retrieve it my room was lovely,with a vast bed,desk and chair,great en suite and plenty storage space.theres a valuables safe and a mini bar fridge which is free and replenished daily,as are snacks and coffee/tea.also included are slippers,hairdryer and,if needed,an umbrella. the rooms and public areas are,of course,air conditioned. on departure day they were happy to store luggage and also gave use of a shower room prior to our departure to the airport thoroughly recommended…
My husband and I stayed for three nights at this delightful hotel…..having booked online as a result of reading previous reviews. The location is in Chinatown…..a lovely area to explore. And the hotel itself more than lived up to expectations! The decor is beautiful…..beds very comfortable…..walk in shower ( which I need due to arthritis), but the customer service is what sets it apart. Fiazz and his team couldn’t have been any more considerate and helpful! The complimentary bar fridge was an added surprise. You will not regret staying here, I promise!
I love to explore Singapore even as a local. Staycation is a great way to stay in an estate and do walk about to experience. This round we stayed at The Scarlet Hotel. Had been on my lost to try. Absolutely Great experience! Front office staff were friendly and experience. Kudos to Ayub and his team. Makes our stay very welcoming even as a local. Check in was a breeze, room was beautifully furnished. Spacious balcony to chill and relax with wine compliments from the hotel. We were spoiled with whole fridge from the mini bar. Thank you we will come again
Perfectly located in the heart of Chinatown, this quaint little hotel is clean and comfortable and the staff (Thank you Thiru and all the front desk staff without exception!) are incredibly helpful. You’re also right round the corner from Club Street and some of the most iconic restaurants in Singapore!