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D'Resort at Downtown East

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130 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Singapore, Singapore
Reviewed 6 days ago NEW

Booked 2 nights stayed at Park View. Receptionist was friendly and explained clearly upon check in process. Easy access to Downtown F&B via sheltered walkway. Will return again in June for another round of fun with my family.

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Helpful?
Thank adayeo
NTUC_Club, Manager at D'Resort at Downtown East, responded to this review

Dear adayeo, Warm Greetings from D’Resort! Thank you for sharing your stay experience. We are thrilled to hear of your wonderful recommendation and certainly look forward to have you with us soon again! Regards, The Management of D'Resort

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Stayed at the Rainforest Family room. Wonderful experience, a good choice to go for a short getaway or staycation with the surrounding amenities like restaurants, cafe and of course the water theme park Wild Wild Wet. Helpful and friendly staffs from the front desk.

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Thank BellaRyn37
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear BellaRyn37, Warm greetings from D'Resort! Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us and your compliments to our staff would definitely make their day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look forward...

Reviewed 3 weeks ago via mobile

Everyday we are busy at work. If we need break, just come here to enjoy and relax. It's far from center, but there is water park here. Due to raining, we couldn't go swim and play in the park. They offered wifi in the room and public area, however the signal was so weak. So just leave the phone aside....

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Helpful?
Thank Sandrine Q
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Sandrine Q, Warm Greetings from D’Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not...

Singapore
Reviewed 3 weeks ago via mobile

This remains as one of the favourite spot for staycations for the locals. Used to be much cheaper during the Costa Sands era. While the rooms have been nicely spruced up, the hotel-like prices hardly get justified. Housekeeping is done only on alternate days. The floor is dirty and oily due to the close proximity to the bbq pits. Bath...

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Helpful?
Thank Raymond_Leong_76
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Raymond_Leong_76, Warm greetings from D'Resort! Thank you for taking the time to sharing your valuable feedback on your recent stay. We appreciate your positive suggestion, which is indeed important to us. We will take your suggestion into consideration and review it as part of our ongoing efforts to improve our overall guest experience. Once again, we thank you for...

Reviewed 4 weeks ago via mobile

Stayed at the beach cove 2nd floor from Thursday(stayed from friday onwards) till Sunday for a birthday + bbq event. The design of the resort is amazing as if you feel like you are far far away from your home or the bustling city. Everything is much better and cleaner from the old chalet aka costa sands resort. On the...

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1Thank UnwindYourself
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear UnwindYourself, Warm greetings from D’Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Thank you for staying with us and we look forward to welcoming you back to D’Resort in the not too...

Singapore, Singapore
Reviewed 5 weeks ago via mobile

The place was so great and we had so much fun. The employees are so nice. They're approachable and accommodating especially Shanta at the lobby, one of the front office staffs and also Ms. Choo,one of the room attendants( not pretty sure exactly of her name) but even despite of her age, it looks like she really loves her job....

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Helpful?
Thank maranthony25
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear maranthony25, Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us and your compliments to our staff would definitely make their day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look forward your continuous support for...

Reviewed 16 January 2017

What you see on the website is not what you will get. Be warned. The room smelled like stale drain water upon entry. The revelation of its source came later. After a couple of showers, the bathroom was flooded on our first day of stay. Maintenance was called and staff came to fix it. The shower head next to the...

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5Thank Bethnie E
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Bethnie E, Warm greetings from D'Resort! Thank you for taking the time to share this valuable feedback with us. We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It would be greatly appreciated if you could provide...

Reviewed 15 January 2017 via mobile

Booked a quad share room for staycation with friends. Pros - Newly renovated so everything is new and clean - comfortable beds and pillows - toiletries and towels provided - wild wild wet tickets included if you booked at their website using union member card/membership - room space sufficient for 4 pax - rain shower! - near e hub and...

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Thank Lee M
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Lee M, Warm greetings from D'Resort! Thank you for the beautiful review for your recent stay with us. We are happy to hear that you had enjoyable stay with us. We noted on your comments on the room amenities and will take them into consideration and share with the respective department for their future improvements. Once again, thank you...

Singapore, Singapore
Reviewed 7 January 2017

Booked 3D2N for my girl's surprised birthday party. Had Parkview room, with bbq pit just outside our unit. The invited guests had a great time at Wild Wild Wet and returned to a beautifully decorated room, done up by the mommies! Mission accomplished; birthday girl was indeed surprised as she didn't know that there was a chalet or bbq at...

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Thank angiehsy
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear angiehsy, Warm greetings to D'Resort! Thank you for the beautiful review. We are happy to hear that you and your guests especially the birthday girl had wonderful celebration and FUN experience staying with us and at Wild Wild Wet! We look forward your continuous support for D'Resort! Best Regards, The Management of D’Resort

Singapore, Singapore
Reviewed 31 December 2016 via mobile

The room is not very clean. Floor is sticky, found disposal fork and leftover food bit under the sink upon check in. Cigerette butt found at the balcony too. There were 2 queen size beds in the room. No extra pillow provided. Blanket was those that were used in hospital and they stinks, smells oily. We asked for a new...

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Helpful?
Thank Irisangel13
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Irisangel13, Warm Greetings from D'Resort! Thank you for choosing D'Resort for your recent stay. We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We sincerely apologise on your recent stay experience which may lead to some inconvenience...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available

Additional Information about D'Resort at Downtown East

Address: 1 Pasir Ris Close, Singapore 519599, Singapore
Region: Singapore > Singapore
Price Range: $125 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — D'Resort at Downtown East 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Costa Sands Resort - Downtown East Hotel Singapore
D'Resort At Downtown East Singapore
Hotel Style:
#1 Top resorts Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from D'Resort at Downtown East staff and other travellers.
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Questions? Get answers from D'Resort at Downtown East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify for a location away from BBQ pits”
 of 5 bubbles bethniee, 15 Jan 2017 | Read review
“A good place for family gatherings”
 of 5 bubbles angiehsy, 7 Jan 2017 | Read review
“Go for the Rainforest Family rooms, even the M&M themed one; especially if two kids”
 of 5 bubbles MrsLoong, 26 Dec 2016 | Read review
“If you need a quiet place, choose the 3rd level rooms and near the lift.”
 of 5 bubbles 838wongs, 13 Dec 2016 | Read review
“family, bbq”
 of 5 bubbles kristync2014, 8 Nov 2016 | Read review
5 of 5