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D'Resort at Downtown East

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125 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

The place was so great and we had so much fun. The employees are so nice. They're approachable and accommodating especially Shanta at the lobby, one of the front office staffs and also Ms. Choo,one of the room attendants( not pretty sure exactly of her name) but even despite of her age, it looks like she really loves her job....

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Helpful?
Thank maranthony25
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear maranthony25, Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us and your compliments to our staff would definitely make their day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look forward your continuous support for...

Reviewed 5 days ago NEW

What you see on the website is not what you will get. Be warned. The room smelled like stale drain water upon entry. The revelation of its source came later. After a couple of showers, the bathroom was flooded on our first day of stay. Maintenance was called and staff came to fix it. The shower head next to the...

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Helpful?
Thank Bethnie E
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Bethnie E, Warm greetings from D'Resort! Thank you for taking the time to share this valuable feedback with us. We appreciate your feedback, which is indeed important to us. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the resort. It would be greatly appreciated if you could provide...

Reviewed 5 days ago NEWvia mobile

Booked a quad share room for staycation with friends. Pros - Newly renovated so everything is new and clean - comfortable beds and pillows - toiletries and towels provided - wild wild wet tickets included if you booked at their website using union member card/membership - room space sufficient for 4 pax - rain shower! - near e hub and...

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Helpful?
Thank Lee M
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Lee M, Warm greetings from D'Resort! Thank you for the beautiful review for your recent stay with us. We are happy to hear that you had enjoyable stay with us. We noted on your comments on the room amenities and will take them into consideration and share with the respective department for their future improvements. Once again, thank you...

Singapore, Singapore
Reviewed 1 week ago

Booked 3D2N for my girl's surprised birthday party. Had Parkview room, with bbq pit just outside our unit. The invited guests had a great time at Wild Wild Wet and returned to a beautifully decorated room, done up by the mommies! Mission accomplished; birthday girl was indeed surprised as she didn't know that there was a chalet or bbq at...

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Helpful?
Thank angiehsy
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear angiehsy, Warm greetings to D'Resort! Thank you for the beautiful review. We are happy to hear that you and your guests especially the birthday girl had wonderful celebration and FUN experience staying with us and at Wild Wild Wet! We look forward your continuous support for D'Resort! Best Regards, The Management of D’Resort

Singapore, Singapore
Reviewed 2 weeks ago via mobile

The room is not very clean. Floor is sticky, found disposal fork and leftover food bit under the sink upon check in. Cigerette butt found at the balcony too. There were 2 queen size beds in the room. No extra pillow provided. Blanket was those that were used in hospital and they stinks, smells oily. We asked for a new...

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Helpful?
Thank Irisangel13
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Irisangel13, Warm Greetings from D'Resort! Thank you for choosing D'Resort for your recent stay. We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We sincerely apologise on your recent stay experience which may lead to some inconvenience...

Singapore
Reviewed 3 weeks ago

Booked 2 rooms for 3D2N BBQ stay for a big family. Check in was slow due to alot of people checking in but staff are friendly. The only downside is we requested for the 1st floor rooms but apparently were fully booked. We got 2 beach cove duplex rooms on the 2nd floor which was okay & our bbq pit...

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Helpful?
Thank Insanityloves
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Warm greetings from D'Resort! Thank you for the beautiful review for your recent stay with us. We are happy to hear that you had enjoyable stay with us. We noted on your comments on the room allocation. All Beach Cove Duplex rooms are located only on level 3. Nevertheless, we will share to the relevant department and we will try...

Puchong, Malaysia
Reviewed 3 weeks ago via mobile

My first time here and my family enjoy it. We book 2 rooms. The lobby is nice and the staff is helpful. We didn't know the room is upstairs and also didn't request for downstairs room. This is slightly not convenient for us as We have senior citizen and toddlers. We book the BBQ pit and we enjoy it a...

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Helpful?
Thank michellfish
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Michelfish, Warmest greetings from D'Resort! Thank you for choosing D'Resort for your recent stay and glad to hear that you and family had a fun and enjoyable stay with us. We will definitely note on your preference for your future stay and will try our very best to accede to all our guest needs whenever possible. Once again, thank...

Reviewed 3 weeks ago

We stayed here for 3 nights to explore Singapore. After reading other reviews and getting a good rate we stayed here. We were surprised when we received complimentary tickets to the water park for each day that we stayed which was great, were able to go for a couple hours to have a swim as there is no pool in...

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1Thank Joe M
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear Joe M, Warm greetings from D'Resort! We are delighted to hear of your positive experience at D'Resort and certainly look forward to have you with us soon! Best Regards, The Management of D’Resort

Singapore, Singapore
Reviewed 3 weeks ago

I was glad that this place was renovated so nicely. The lobby was outstanding! The staffs were helpful. The whole place looks so wonderful! I stayed at the Park View room P107. Our BBQ pit was located right outside our room.

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Helpful?
Thank myewee_Singapore
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear myewee_Singapore, Warm greetings to D'Resort! Thank you for the beautiful review. We are glad to hear that you had wonderful experience staying with us and your compliments to our staff would definitely make their day and serves a great form of motivation for us to walk an extra mile in providing services to all our guests. We look forward...

Singapore, Singapore
Reviewed 3 weeks ago

I booked two rooms (Mangrove and Rainforest Family), over Christmas Rainforest was $360 per night: nice room, double bunk bed- my older kid enjoyed it. Shower, water pressure and heat very good; toiletries supplied (soap/conditioner/shampoo/shower cap/toothbrush/toothpaste) Nice touch: a treasure box: need to solve the code to open the lock- many sweets and candies, and two teddy bears Small fridge,...

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Helpful?
1Thank MrsLoong
ntuc_club, Manager at D'Resort at Downtown East, responded to this review

Dear MrsLoong, Warm Greetings from D’Resort! Thank you for sharing your stay experience. We appreciate that you have taken your time to share the compliments for your experience with us as well as the service that we can improve on. Please be assured that the Management takes a very serious view in maintaining and uplifting the service standards of the...

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Amenities

Highlights
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available

Additional Information about D'Resort at Downtown East

Address: 1 Pasir Ris Close, Singapore 519599, Singapore
Region: Singapore > Singapore
Price Range: $122 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — D'Resort at Downtown East 3.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Costa Sands Resort - Downtown East Hotel Singapore
D'Resort At Downtown East Singapore
Hotel Style:
#1 Top resorts Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from D'Resort at Downtown East staff and other travellers.
18 questions
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Questions? Get answers from D'Resort at Downtown East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specify for a location away from BBQ pits”
 of 5 bubbles bethniee, 15 Jan 2017 | Read review
“A good place for family gatherings”
 of 5 bubbles angiehsy, 7 Jan 2017 | Read review
“Go for the Rainforest Family rooms, even the M&M themed one; especially if two kids”
 of 5 bubbles MrsLoong, 26 Dec 2016 | Read review
“If you need a quiet place, choose the 3rd level rooms and near the lift.”
 of 5 bubbles 838wongs, 13 Dec 2016 | Read review
“family, bbq”
 of 5 bubbles kristync2014, 8 Nov 2016 | Read review
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