ibis budget Singapore Joo Chiat
219 Joo Chiat Road, Singapore 427485 Singapore
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About
#160 of 372 hotels in Singapore
Location
Cleanliness
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Value
Looking for a place to stay in Singapore? Then look no further than ibis budget Singapore Joo Chiat (formerly known as The Fragrance Hotel - Joo Chiat), a family-friendly hotel that brings the best of Singapore to your doorstep. As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk and baggage storage while staying at ibis budget Singapore Joo Chiat. And, as an added convenience, there is parking available to guests. While staying at ibis budget Singapore Joo Chiat, visitors can check out Singapore Indoor Stadium (1.9 mi) and National Stadium (2.0 mi), some of Singapore's top attractions. Singapore has plenty of Italian restaurants. So when you’re here, be sure to check out popular spots like Positano Risto, La Bonne Table, and Al Forno Restaurant, which are serving up some great dishes. Singapore is also known for some great monuments and statues, including Merlion Park, Civilian War Memorial, and Statue of Raffles, which are not too far from ibis budget Singapore Joo Chiat. We’re sure you’ll enjoy your stay at ibis budget Singapore Joo Chiat as you experience everything Singapore has to offer.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Complimentary tea
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Room features
Air conditioning
Housekeeping
Telephone
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Chinese
Location
83Good for walkers
Grade: 83 out of 100
96Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
219 Joo Chiat Road, Singapore 427485 Singapore
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432Reviews35Q+A84Room tips
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First return to Singapore since Covid19. I've always enjoyed my stay here but because a friend extended her hospitality to stay with her, I booked only one night due to a very early arrival. Room was clean and comfortable as usual and friendly staff.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Me & my family have booked a total of 9 rooms for a 3 days 2 nights staycation 8 months ago for my nephew wedding on the 25th June 23. On the day of my check in on the 24th June we are welcome with your front office staff by the name of Dylan. He is very friendly & accommodating. He’s also very helpful & handle our checking process very smoothly. All our request was extended and he handle it professionally. Another 2 of the staff that I would like to specially mention is Dwika & Zack who work in the midnight shift. They too are very friendly and they even took the extra miles to allow us to park the bridal car and I of my family members car. Not to forget Rasz,Rina, Ina & the housekeeping staff who cleaned our room during our 3 days stay. I must say even though this is just a budget hotel but the service level your staff rendered is a 5 star level. All my family members also mention about the service they received by your staff. This stay is definitely a memorable 1 and will definitely not our last.…
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Good location . Lots of eateries. For Muslim travellers very convenient as it’s very near to our...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 9 Jul 2023
Dear sha, Thank you for choosing our hotel as your accomodation choice for your nephew's wedding. We would like to congratulate and wish the couple a blissful marriage. The Hotel Team is grateful to receive your very strong recommendation for ibis budget Joo Chiat and to learn of your wonderful stay with us. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay! Thank you again for giving us a perfect rating. We can’t wait to welcome you back for another memorable experience at our hotel! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is located outside the city center but close to public transport (which is great in Singapore) and you can get to the both city and the airport in approximately 30 minutes. Room as always in Ibis budget is small but has everything you need. The bed is comfortable so you can have a nice rest. The staff was very friendly and helpful. There are some restaurants nearby, but I didn’t try them.
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 21 May 2023
Dear Maciek, We are happy to hear that you had enjoyed your stay with us. Our hotel indeed allows for easy access to city center and airport via Singapore's world class public transport system. Bus 33 and 154 right at our hotel goes to Dakota and Paya Lebar MRT stations respectively. Thank you for highlighting our comfortable beds and the warm service from our staffs. We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are a French family of 3 (mum, dad and our 13 year old daughter), we stayed in Singapore for 3 days and what happened during our stay at the hotel, Ibis Budget Joo Chiat is simply shocking. We checked in on 19th February at the hotel, being a loyal Accor client believing all their hotels are family friendly, safe and clean, and despite this outlet being a budget one, we would have expected something else, that's an understatement! Upon checking in i was a little surprise the lady at reception held on our daughter's passport for much longer than needed, but we were tired so we went to our rooms as soon as all the admin was settled. We had booked 2 rooms for our family. The hotel did not allocate 2 rooms next to one another but on different floors, one double room , and one with twin beds room. Our daughter felt uncomfortable being on her own, therefore my wife decided to sleep in our daughter's bedroom rather than in our room. You can imagine my wife's horror and distress when at 3minutes past midnight, the phone rang in the bedroom where my daughter was supposed to be in, on her own, with a male asking: "This is reception, Is ...my daughter's full name... sleeping here, in this bedroom?" We knew no one on this hotel, and we do not call our daughter by her full name (First name and Family Name) as per her passport, the only people indeed who would have access to my daughter's full name would be employees of the hotel who have a copy of her passport and access to room allocations... My wife texted me but i was asleep, otherwise i would have called the police and we would have left on the spot...which we did the next morning for another hotel in the city! Needless to say, my wife did not sleep that night, as she was expecting someone to try and come into the room. I will not forget to mention how dirty the hotel was ( I lifted the bedside lamp, white dust everywhere on my clothes), the rooms with no windows smelled of humidity and dust, the towels and sheets were more than dubious, the beds were as hard as bricks. I am actually surprised that it passed Singapore hygiene and comfort standards? The constant noise, banging of doors and shouts in the corridor made it an even worse experience! The hotel manager never contacted us after we complained, we only received a few days later an email from their customer service rep, who implied that another hotel guest made that call, not the hotel receptionist. I am afraid, I have to disagree with the hotel statement that somehow a hotel guest knew, my daughter's full name as per her passport and room number. Clearly it was a staff from the hotel, who had full access to my daughter's passport and rooms allocation, who did this dubious call. Needless to say, we were horrified, this call was an absolute nightmare and a disgrace. Clearly this is not a place where a family can stay in confidence and for the safety of their kids, despite being in Singapore. Better don't ever go to this hotel...there are other suitable options in town.…
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Date of stay: February 2023
Value
Location
Service
Room Tip: very noisy area, more red-light district than traditional Singapore
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Booked 2rooms for 4 people for two nights prior to Cruise & was pleasantly surprised with this hotel. Price was good especially with Accor membership. Rooms were of a good size, good bathrooms; comfortable beds & pillows & clean & very quiet. Two front desk staff very helpful. Good location with shops, restaurants, bars nearby but area not as clean as other parts of Singapore (not hotels fault). Only negative would be that towels need to be upgraded & soap for the sink needed. I would probably book here again.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
I am staying in Room 222, shower hot water is cold for 2 days on off. I can't even bath properly. Air cond is fine and cold but the grill is very dusty. Overall the cleanliness is well maintained and phone is not working in the room. The receptionist is not helpful and offer for room move.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On arrival we were greeted by a moldy smell throughout the room. There is a window in the room, but the smell does not disappear even if you ventilate. The room appears clean apart from foreign female hair on the floor. The room has a nice size for a short stay, there are hangers and a shelf for your suitcase. Music noise can be heard from bars on the street, but it was not a problem with the windows closed. The AC in the room works fine. Unstable WiFi. Nice beds, duvets and pillows.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our second stay at this hotel and wont be the last! We stayed 12 nights in room 405 (will be requesting this room every stay moving forward!). Nice big bright window, facing away from main road and very quiet. Location is perfect for us, Joo Chiat is a colourful, quieter area with lots of fantastic cafes, bars and restaurants. Housekeeping do a fantastic job cleaning the rooms and are really lovely - special mention to Jerome! Reception are wonderful and provide an excellent customer service experience . We were warmly greeted every time we walked in and out of the hotel, which was nice. Overall another great stay and highly recommend!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Rooms facing away from main road, level 4 or 5 are quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Jack Chee, Other at ibis budget Singapore Joo Chiat
Responded 23 Jan 2023
Dear Krissty, Thank you for leaving a glowing review! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff Jerome. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another great stay with us! Warm Regards, Roland Guest Experience Executive
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Needing a hotel near to Changi airport we booked here as we had a 5am taxi pick up organized for the next morning On arrival we were apparently upgraded to room 510 a family room but alas the room although clean was tired as in furniture was broken and old along with bath towels that were so small wouldn’t dry a baby plus no hand soap on the sink , I know the name “ Budget “ gives the clue but no soap or replacement toilet roll slaps hostel !!! To put the icing on our cake and stay we asked for an early morning call for 04.30am which sadly we are still waiting for , on checking out the night boy who booked the call just shrugged his shoulders and smiled when I asked about my wake up call Not really the service I was expecting but May think again about ACCOR budget properties plus being a member may research other levels of hotels Sorry not a fab day 4/10…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Customer Service is great! The lady at the counter (overnight staff) was amazing. She guided me in getting the local app for taxi to save almost 50% of fare. From Changi Airport to the hotel is about 12min drive and I paid $30 SGD with Grab taxi but same going back with TADA I paid $16 SGD! Thanks for the lovely tip and also booking mea cab! Customer 5 star! Rooms are relatively small. We stayed for one night (Sunday) $145 SGD. i think it was but over pricing given the size of the room and bathroom! However perfect for just overnight stay or transit stay. Good for couple or solo not for family. With our two big suitcases room was jammed pack no place to walk. Location is good!
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Maybe try and stay during weekdays it’s cheaper as per booking.Com or Accor plus
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
US$67 - US$88 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance hotel singapore
FORMERLY KNOWN AS
The Fragrance Hotel - Joo Chiat
LOCATION
SingaporeSingaporeGeylang East / Joo Chiat / Geylang
NUMBER OF ROOMS
90
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Frequently Asked Questions about ibis budget Singapore Joo Chiat
Which popular attractions are close to ibis budget Singapore Joo Chiat?
Nearby attractions include The Intan (0.4 km), Joo Chiat/Katong (0.2 km), and Hat of Cain (0.4 km).
What are some of the property amenities at ibis budget Singapore Joo Chiat?
Some of the more popular amenities offered include free wifi, baggage storage, and complimentary tea.
Which room amenities are available at ibis budget Singapore Joo Chiat?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at ibis budget Singapore Joo Chiat?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at ibis budget Singapore Joo Chiat?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Joo Chiat?
Conveniently located restaurants include Kings Cart Coffee Factory, Quentin's Eurasian Restaurant, and British Hainan.
Which languages are spoken by the staff at ibis budget Singapore Joo Chiat?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to ibis budget Singapore Joo Chiat?
Many travellers enjoy visiting Battlebox (6.3 km), Emerald Hill (7.8 km), and Chijmes (5.7 km).
Is ibis budget Singapore Joo Chiat accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.