We had a 3D2N staycation with a 7yr old and 3yr old. The hotel is tied up to “Changi Civil Service Club” so you had variety of things to enjoy. We enjoyed swimming, bowling, playing by the beach, sand playground, nature walk. The hotel loan as a board games that kids enjoyed playing..We havent done biking though it will be a good one due to the nature PCN pathways. Shout out to Uncle Rahim, Juani, Alisya, Li Ping and Ritz who assisted us from welcome , our rooms and breakfast.
Very nice atmosphere. Serene location to be out of the hustle and bustle of city life. Room facilities are very clean and confortable. Close proximity to changi boardwalk. Can walk, take free shuttle or bus to changi village. Great place for getaway and family staycation.
Good location hotel that surrounded by nature. There are some huge and tall trees in the hotel area. Near to the beach club, boardwalk, (haunted) old changi hospital, changi village. Restaurant is quite decent but the breakfast was to simple and worth to skip and find it outside if expect better breakfast to cheer up your day. Room quality is fine with the price range, but during high season can feel the lack of manpower to clean up the room as we found that the floor inside the room was very dusty.
Came in at 9 am, trying for early checked in as suggested by her colleague when we booked the room. On the actual day room is not even ready by 1.30 pm. Checked few times and SOP answer given "our standard check in time is 3pm.", without even trying to check with their house keeping team how long more room is ready, while she was just seated all the time while no other customer. 0 customer experience, no compassion.
The quietness is rare in busy Singapore. We appreciated this during our staycation. Was disappointed to find out that there was no mini fridge in the room. Room was comfortable and adequate. The breakfast was huge! Enough to last till late afternoon. We appreciate the friendly staff who manned the temperature taking counter. He never failed to greet guests and was always willing to help out.
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