ibis budget Singapore Ruby
10 Lorong 20 Geylang, Singapore 398730 Singapore
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Room & Suite (232)
Dining (5)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#152 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
See why so many travelers make ibis budget Singapore Ruby (formerly known as Fragrance Hotel - Ruby) their hotel of choice when visiting Singapore. Providing an ideal mix of value, comfort and convenience, it offers a quiet setting with an array of amenities designed for travelers like you. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as ibis budget Singapore Ruby offers guests free wifi. The hotel features a 24 hour front desk, 24 hour check-in, and baggage storage. For guests with a vehicle, parking is available. Close to some of Singapore's most popular landmarks, such as Arab Street (1.7 mi) and Haji Lane (1.7 mi), ibis budget Singapore Ruby is a great destination for tourists. If you’re looking for an Asian restaurant, consider a visit to CE LA VI Restaurant, Palm Beach Seafood Restaurant, or JUMBO Seafood, which are all conveniently located a short distance from ibis budget Singapore Ruby. Looking to explore? Then look no further than National Stadium (0.9 mi), Singapore Indoor Stadium (0.7 mi), and Geylang Serai New Market (1.2 mi), which are some popular Singapore attractions – all conveniently located within walking distance of the hotel. We’re sure you’ll enjoy your stay at ibis budget Singapore Ruby as you experience all of the things Singapore has to offer.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary Instant Coffee
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Complimentary tea
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Room features
Air conditioning
Telephone
Bottled water
Private bathrooms
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Modern
Languages Spoken
English
Location
Full view
79Somewhat walkable
Grade: 79 out of 100
73Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Contact
10 Lorong 20 Geylang, Singapore 398730 Singapore
Getting there
Car HireSee car hire from US$89/day
960Reviews51Q+A100Room tips
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Good Location and Good Service. Convenient to go anywhere by bus or MRT(walk 8-10 min). Around hotel have a store and food center. Hotel have a cooler hot&cold water and coffee/tea for guest at lobby.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Pros: Location is good, There's a lot to eat in Geyland. Hi Banh Mi does amazing fried bananas. The staff were friendly and available 24hrs Negatives: Rather unclean. There was a thick layer of dust above the headboard. There was also a lot of dust and a dead roach under the bed. Almost all of the linens had a stain on them. Everything else was well cleaned, but the dust triggered my allergies and I had a horrible stay until I worked out it needed to be cleaned. Ibis Pearl was cleaner (though there was a layer of dust on the tv) In my room there was no soap next to the hand basin, only in the shower/toilet. So if you wanted to wash your hands you had to go into the wet room to get soap. I asked reception for a bar of soap but they didn't have any to offer, this seems like a pretty bad oversight. The room felt rather small compared to a similar room at ibis pearl, though the desk here faced out the window which was nice…
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Incredibly rude (and possibly racist) night staff who tried to increase the price by $30 because I walked in from a late flight at 2am and was looking for somewhere to sleep before my connecting flight the next day. Her attitude was so bad and unhelpful and she had told me to leave the premises before I could even call a taxi. She was very aggressive, swore at me and made me feel so unwelcome I left. Maybe the day staff are better but AVOID AT ALL COSTS IF ARRIVING AT NIGHT. Possibly the rudest most inhospitable person in the whole of Singapore works here at night. Wouldn't even stay here at half the price offered let alone $30 more that this woman tried to con from me because of how bad the hospitality is.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stayed with my family while on vacation in Singapore. Hotel was nice. Good location and accommodating staffs. Rooms are nice and clean. We enjoyed our stay here while were on Singapore. I hoope to come back soon after the pamdemic.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jack Chee, Other at ibis budget Singapore Ruby
Responded 19 Oct 2020
Dear Cycruz18, Thank you for choosing ibis budget Singapore Ruby as your preferred accommodation choice here in Singapore! We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. Many guests had also enjoyed staying with us, for the hotel is conveniently located near the city area and it is also within walking distance to the subway station, Aljunied MRT Station. Additionally, the bus stop is a two minute's walk, whereby guests can board the many bus services that travel into the city area and the various attraction sites around the island. Thank you for sharing your positive experience with the rest of the travellers. We can’t wait to welcome you back for another memorable stay and to delight you with our ibis Hotel hospitality! Regards, Jack Chee Senior Customer Relations Manager
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Our family needed two rooms. One was GREAT, the other decidedly was NOT, hence my 3* rating. The room my husband and I occupied was tiny, but very clean. We slept well. We were grateful that there was a luggage rack, since our previous hotel had nowhere except the bed to put out luggage on. But just down the hall, as soon as you entered our daughter's room, there was a faint smell of sewage from the bathroom. And between the bottom sheet and the mattress was hair, thick inexplicable black hair which was "leaking" out from under the sheet. She pulled out handfuls of what should have been vacuumed or cleaned away before she arrived, causing us to question whether the sheets had actually been changed since the previous tenant. This was surprising to us because Singapore is very CLEAN. What maid would leave that? I also need to comment that the photos on this site must be of the more expensive rooms. Ours barely had room to move around. I am not complaining about that. Our previous experience with budget hotels was the same. It's just what you get in Singapore if you don't pay top dollar. But I don't want anyone to be deceived by those pictures! We also appreciated that (unlike another hotel where we stayed) there was a small lounge in the lobby where one could sit and read or drink a cup of coffee. With the rooms being so small, the only place to relax is on the bed. The location is great with lots of eateries nearby (local ones, not fast food franchises) and the walk to the metro stop is short. Geylang is the legal red light district of Singapore, but it also has the cheapest hotels. We've never seen anything inappropriate, nor has my husband ever been solicited there…
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Date of stay: January 2020
Location
Cleanliness
Service
Room Tip: If you want a bigger room, pay more!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from GlobalPremiumHotels, Guest Relations Manager at ibis budget Singapore Ruby
Responded 12 Jan 2020
Dear Jennifer2838, Thank you for sharing your stay experience with the Hotel Team. The Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city. I am glad you and your family members felt comfortable staying with us during your travels here Singapore. Please accept my apologies for the housekeeping lapses you encountered during your stay with us. Your feedback shall be shared with the Hotel Team for further improvement in these areas. The room images you had seen in the property page of the hotel booking site are taken on-site by a professional photographer and represents the actual rooms. The Hotel Team hopes to welcome you back to a better experience in the future. Regards, Jack Chee Senior Customer Relations Manager
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+1
Ok this was my second time staying in Geylang area when in Singapore. Geylang is notorious for their red light district area but we don't really mind. In facts, me and my friend got a peaceful and quite stay in this hotel. We know the hotel is still in major renovation to make their facility better. From Fragrance Ruby Hotel to Ibis Budget Singapore Ruby so Accor took it under their wing. Expect the construction noise but we really didn't get any bother. We know the construction will be on during daytime but we were not in the hotel and at night, we had a peaceful sleep. The location is not too far from MRT Aljunied if you wanted to walk around maybe 10-12 minutes but you can take a bus from MRT Aljuneid to nearby bus stop, it's only 1-stop just check your google map for direction and bus number you should take. Lobby is small but looks modern and clean, the elevator floor is dirty with dust and it's understandable because of the construction workers. Our room is small but comfy, clean, simple, and served as it purpose. The wi-fi was pretty fast. Air conditioner is really cool, heater worked fine, and it seems the bedding, wallpaper, electric outlet, and any other amenities and furniture just got major renovation as well. Good job!!! Overall we're satisfied, quite surrounding but offers affordable eateries and convenient stores, strategic with bus stop options in the south and north, and good job.…
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Date of stay: December 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from GlobalPremiumHotels, Owner at ibis budget Singapore Ruby
Responded 4 Jan 2020
Dear StalloneT, Thank you for choosing ibis budget - Ruby as your preferred hotel to set up base-camp while exploring sunny Singapore! We are delighted to hear of your wonderful ibis experience, and deeply appreciate your understanding of the ongoing refurbishment works to deliver even more wonderful moments for our guests in the near future! It has been our utmost pleasure to have served you well, and we would love to welcome you back with us again in 2020. We wish you a blissful holiday season, and a fulfilling year to come! Season's Greetings, Thaddaeus Guest Experience Executive
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I stay here for 2 nights, small room but nice, clean and comfy, but if you bring a big luggage or you bring so many stuff, it won't suit you unless it's ok for you with a small room and stuff No cupboard to place stuff, but there is wall hanger and folding rack You can hear sounds from outside Hot water, condiments, hairdryer is great
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes1 Repost
Helpful
Response from GlobalPremiumHotels, Owner at ibis budget Singapore Ruby
Responded 23 Dec 2019
Dear Anselmusian, Thank you for your delightful review for ibis budget - Ruby, and highlighting the various benefits of being our guests! Our hotel is intended for savvy travellers looking for a strategic place to set up their base-camp with great value, and many guests have done exactly that! Please return to stay with us for more urban adventures here in sunny Singapore! Best Regards, Thaddaeus Guest Experience Executive
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Our experiences on this hotel did not meet my expectations. Though we were informed that the hotel is under renovations but a lot of inconveniences you will experience. Workers are using the guest elevators, construction noise is unbearable and the hotel floor lobby is messy with debris , guest's carpet elevator are full of debris and stains. I witnessed a worker not wearing shirt using guest's elevator. I highly recommend not to stay in this hotel if it is under renovations
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Date of stay: November 2019
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Book this hotel because of the rate and also not too far from the MRT station, around 10-15 min walk. Several food options nearby. Despite the lobby that looked brand new, my room and the corridor leading to it were extremly tired. There were no safety box in the room. Old bathroom layout with cabin shower and the toilet seat not separated. At check-in, I was informed due to some work in progress there would be no A/C until 7pm, so went to the city for sightseeing. Retuned to hotel at 9pm at the hotel and was told there is still no A/C; The staff at reception desk offered to move to their sister hotel Ibis Budget Emerald which I accepted. They then swiftly contact their sister hotel to get a room, called a taxi (Ibis paid the taxi) and within 15 mins I was at the Ibis Budget Emerald which has been recently renovated to the Ibis Budget standard. The staff at the Ibis Budget Ruby was friendly and very helpful to sort the issue. A big thank to them! Unfortunately the hotel is very tired and would need renovation like her sister hotel Ibis Budget Emerald.…
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Date of stay: November 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from GlobalPremiumHotels, Guest Relations Manager at ibis budget Singapore Ruby
Responded 4 Dec 2019
Dear Huow, Thank you for sharing your stay experience with the Hotel Team. I am sorry for the inconvenience caused pertaining to your hotel relocation from the originally booked ibis budget Singapore Ruby to Emerald, which is also located in the same Geylang District. On the other hand, I am glad that you had appreciated the services of the Hotel Team who had rendered their assistance in your hotel relocation. I am pleased to inform that Ibis budget Singapore Ruby is currently in a refurbishment phase and it shall be reopening with brand new rooms with new amenities and offerings for our guests very soon! I hoped to welcome you back for a brand new experience in this property on your next trip to Singapore! Regards, Jack Chee Senior Customer Relations Manager
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I only stay in ibis budget hotel ruby for 2 days. This is the first time i staying in ibis budget. The first day i go out to meet a costumer and then go back to hotel at 4 oclock my room wasnt clean.. it means i go back to my room same like before i go out my room Then they want to give a half hour to clean my room,then after a half hour im waiting at the lob and ill go again to my room it wasnt cleaning by hotel
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Date of stay: November 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$60 - US$67 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fragrance ruby singapore, fragrance ruby hotel singapore
FORMERLY KNOWN AS
Fragrance Hotel - Ruby
LOCATION
SingaporeSingaporeAljunied / Geylang / Red Light District
NUMBER OF ROOMS
168
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Claim Your Listing Frequently Asked Questions about ibis budget Singapore Ruby
Which popular attractions are close to ibis budget Singapore Ruby?
Nearby attractions include Geylang (0.3 km), Kang Ha Pheng Sim Kok (0.3 km), and Gymkraft (0.3 km).
What are some of the property amenities at ibis budget Singapore Ruby?
Some of the more popular amenities offered include free wifi, baggage storage, and complimentary tea.
Which room amenities are available at ibis budget Singapore Ruby?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at ibis budget Singapore Ruby?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at ibis budget Singapore Ruby?
Yes, parking is available to guests.
What are some restaurants close to ibis budget Singapore Ruby?
Conveniently located restaurants include No Signboard Seafood, Brawn & Brains Coffee, and Golden Jade Restaurant.
Are there any historical sites close to ibis budget Singapore Ruby?
Many travellers enjoy visiting Battlebox (4.3 km), Emerald Hill (5.6 km), and Chijmes (3.8 km).
Is ibis budget Singapore Ruby accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.