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Grand Park Orchard

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1,424 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Kuala Lumpur, Malaysia
Reviewed yesterday NEWvia mobile

Felt like the welcoming gesture from 1st floor could be better. Some I have encountered upon check out had shoved their name cards and asked to write reviews about them. Not too sure if this works on customer service line. Breakfast was modest, a lil more space and variety could be better. (Come any later than 9am and you're queuing...

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Helpful?
Thank AJNH
Singapore, Singapore
Reviewed yesterday NEW

This is my 3rd staycation in this hotel & I can see improvement in the afternoon tea from my first stay. Look forward for more food selection. Shakila, Lee Ann & Youri from crystal club lounge and Yuanjia from housekeeping have made my feel at home. They actually remember me & always been helpful & friendly.

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Helpful?
Thank lindalX5004LM
Singapore
Reviewed 2 days ago NEW

Service at Grand Park Orchard was an absolute delight. Staff were welcoming, warm and very very polite. Smiles everywhere made the stay much pleasant. Even though we didn't leave the room, they called to check if anything was needed to be changed and if there was any replenishment for the bar that needs to be refilled.

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1Thank Khai_Gallagher
Singapore
Reviewed 2 days ago NEW

Had a one night stay-cation. Got a free upgrade to premier room with a view looking out to Orchard Road. Ordered room service and didn't have to wait long. Hotel staff were friendly. Overall great experience.

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Helpful?
Thank Wendy L
Jakarta, Indonesia
Reviewed 2 days ago NEW

Location hotel is very near shopping centre, near hospital, I stay 5 nights and 2 rooms connecting,rooms are clean, convenience,food of breakfast is delicious ,but have to more variation , I recommended

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Helpful?
Thank shiannyt
Ho Chi Minh City, Vietnam
Reviewed 2 days ago NEW

Expensive, higher than Grand Hyatt or Marriott but not so convenient. The room phone is like being haunted. It rang off at 5am. I dont like the reception area, it was like switching system. Nothing is special abt this hotel. My friend stayed same time with Grand Hyatt, better view but lower price. I am not going to come back.

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Helpful?
Thank vuhuynh981
Macau, China
Reviewed 2 days ago NEW

Nice hotel in the midst of action for shopping, eating in Orchard Road, a main tourist centre. This allows one to shop and when overloaded with the shopping, returns to the hotel room to unload the weight before going out again for further shopping or eating. Resting in between shopping or friends meeting up in nearby restaurants is easy. Front...

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Helpful?
Thank goodwill812
Tirupur, India
Reviewed 3 days ago NEW

Good location but needs a bigger restaurant for breakfast.very helpful staff and special thanks to door men they helped us alot with kids and taxi..buffet needs to improve alot other than that nothing to complain.

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Thank balajikesvan
Singapore, Singapore
Reviewed 3 days ago NEW

Bad stay. Bad service. It was a wedding anniversary and birthday celebratio. But nth was prepared except foe a few rose petals. Gym was full with outsiders non guest. Even pool wasnt secured. We called in for a bottle of wine but was told that they already prepared rose petals for us. It was bad and im never going back

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Thank fel949
Singapore, Singapore
Reviewed 4 days ago NEW

As usual location is great. No fault about it. Front desk staff are friendly especially there was this ambassador staff in grey suit, didnt get his name but very knowledgeable. He's a true blue hotelier, an assest to Grand Park Orchard hotel. Bell desk staff are also very friendly and helpful and approachable.

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Helpful?
Thank Sharon T

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $246 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Booking.com, Asiatravel.com Holdings, Priceline and Agoda so you can book your Grand Park Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
7 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non smoking floors have a better smell. I prefer the higher floors.”
 of 5 bubbles DariusLA, 1 Dec 2016 | Read review
“Level 10 and 11 are for Crystal Club rooms only. Level 11 is only for Crystal Club Premier rooms.”
 of 5 bubbles summerydawn, 29 Nov 2016 | Read review
“the air conditioner not good”
 of 5 bubbles Yohanfengshui, 29 Nov 2016 | Read review
“ok good and comfort”
 of 5 bubbles lanasastris, 28 Nov 2016 | Read review
“Nothing to share as all was to our liking.”
 of 5 bubbles michaelgT376BE, 28 Nov 2016 | Read review
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