We booked the Explorer Suite for one night to commemorate our wedding anniversary. The room was quite spacious though a bit different from the photos. We were quite amazed that such a small place can packed so many rooms. This is a boutique hotel by the way. The room is cozy enough for couples. I don't think it is suitable for families because the toilet door is translucent. The room was clean and comfortable. It feature a high ceiling and windows, a large TV with movie channel and a bathtub. The plus point for this hotel is the location which is very central thus very convenient for you to move around and get to places. The large bathroom is also a nice touch for this room though people from the outside can see inside via the bathroom door. There is also a sliding door…
The rooms here are tiny. There’s not much more than just bed and shower. We stayed here for two nights. Sleep was interrupted by fire alarms three times - and the staff claimed it was due to someone smoking in their rooms.
Strategically located near train stops, shops, restaurants and other tourist-friendly areas. The staff are very accommodating and friendly. They were able to answer my questions regarding best places to go to, nearest transport stops and convenience stores. I highly suggest that you consider this place on your next visit to Singapore!
We had an excellent night at the Hotel NuVe Heritage before joining our cruise ship. The staff were very friendly, the room was excellent. The hotel is centrally located to the main sites, easily walkable or easy to jump on public transport if you preferred. Should we return to Singapore in the future, we will stay with you again, thank you.
Customer service is very poor. Got a message from the hotel right after booking at their website that if i book online, i could get early check-in &/or late check-out (subject to approval) for an hour. Checked with front desk when check-in & when he check on his end, he said that we could prolly extend for an hour but he ask us to call in front desk tomorrow instead to check again. When we called in the morning, called the front desk & a lady answer. Funny thing is after we ask her for a late check-out for an hour, she say that an hour cost $50. Then i was like but your website says we could get an extra hour check-out. So i check with her again about the complimentary 1 hour check-out, then she says in a rude tone with a disgusting attitude, if we want the complimentary late…
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