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Santa Grand Hotel West Coast

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Traveller (47)
Room & Suite (69)
Dining (19)
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Overview
  • Excellent10%
  • Very good36%
  • Average34%
  • Poor13%
  • Terrible7%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Concierge
Accessible rooms
Dry Cleaning
3 Star Hotel
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Reviews (179)
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1 - 5 of 170 reviews
Reviewed 3 days ago

Double room is very small Staffs are rude and don't bother about customer Breakfast average. For some reason , pillow cover got dirt and they fined me for that. I don't recommend this hotel to anybody

Review collected in partnership with this hotel
Thank Basavaraj B
Reviewed 3 March 2018

I arrived at 11.30pm and stayed for one night. The frontdesk is friendly. I check-out at 8.30am the next day early morning. Room was clean, especially toilet, and toilet bowl, it does not smells bad. Hair dryer and jug kettle are provided in room and...More

Review collected in partnership with this hotel
Thank 237yong
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 8 March 2018

Dear 237yong, Thank you so much for the awesome review! We are happy to know that you have enjoyed your stay at Santa Grand Hotel West Coast during your recent visit to Singapore. Indeed it is important to have a good sleep after a tiring...More

Reviewed 26 February 2018 via mobile

Although the hotel bed is comfortable and if all you require is a room and bathroom (no window included) then it is a good place. However I must warn anyone that the level of noise from staff members at all times of the night slamming...More

1  Thank Amelia F
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 9 March 2018

Dear Amelia F, Thank you for taking time to write us a review. We apologise for not meeting your expectations in your recent stay at our hotel. Thank you for sharing with us your feedback and we will take note of the voice level of...More

Reviewed 10 February 2018

Good location , hospitality but does not have the restaurant , though we can find near by restaurant , the bust stop is very near, rooms are clean but toilet does not have jet spray, it would be good if they provide it to customer.More

Review collected in partnership with this hotel
Thank 385mihirp
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 13 February 2018

Dear 385mihirp, Thank you for your kind review. Thank you for choosing to stay at Santa Grand Hotel West Coast during your recent visit to Singapore. Our location suits business travellers and our friendly and helpful staff ensure our guests have a pleasant stay at...More

Reviewed 27 January 2018

This hotel was cheap but they provide very clean and tidy room. They don't have restaurant for dinner but there were many restaurants back side of the hotel. It was good hotel and their staff were very kind.More

Review collected in partnership with this hotel
Thank studentjune2015
Response from SantaGrandHotels, Manager at Santa Grand Hotel West CoastResponded 29 January 2018

Dear studentjune2015, Thank you for choosing to stay at Santa Grand Hotel West Coast and we are glad that you are happy with your stay with us. Our staff pay close attention to our guests' requests and ensure that their stay is as comfortable as...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$85 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$85 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (47)
Room & Suite (69)
Dining (19)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"My room was a queen size bed with no window"
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"Don't have 502!"
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"Ask for a room with a window. All rooms ending in 01 are very close to the lift"
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"Interior rooms (no windows) can be very small!"
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