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Orchard Parksuites by Far East Hospitality

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1 room 2 adults 0 children
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351 Reviews from our TripAdvisor Community

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Showing 328: English reviews
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Reviewed 5 days ago NEWvia mobile

Staffs are not warmly and friendly expect doorman. Their greeting smile are not real. Receptionist was so bad treat to guest. They treat you as not a guest, they are not ethical. They look the gust who are not believable.

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Helpful?
Thank Nyi Nyi K
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Nyi Nyi K, Morning greetings from Orchard Parksuites! We are really sorry to learn that we had fall short of the service standards during your stay with us. We are not able to identify what had gone wrong from your review and we will be writing to you separately to find out more. We wish you a great weekend...

Bandung
PROPERTY’S FAVOURITE REVIEW
Reviewed 3 January 2017 via mobile

This is an affordable, easy to access, complete facilities and baby friendly apartment.. I've contacted them through email around 3 months before my arrival and they arranged everything exactly as I asked them before.. The staffs were very helpful when we stayed there for 8 days 7 nights.. The rooms are comfortable with full set of kitchen equipment.. The location...

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Helpful?
Thank Yuliana F
About Property's Favourite Review
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Yuliana F, Thank you so much for this 5 star review in The Trip Advisor! It is heart-warming to know that our apartments and services had met your expectations. Your review was shared among the staff and we will definitely strive to do our best so as to receive more positive reviews like yours. We look forward to welcoming...

Melbourne, Australia
Reviewed 1 week ago

The location was spot on! We were in Singapore for a week (4 adults and 3 children) and booked the 3 bedroom. The apartment was very spacious and clean and very comfortable too. It was within stone's throw to Ngee Ann City, Ion Orchard and Wisma Atria. Lots of food choices, and very close to the MRT station. The breakfast...

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Helpful?
Thank wenleechu
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear wenleechu, Thank you for your kind review in The Trip Advisor. We were delighted to know that the 3BR apartment you had was comfortable and spacious enough for your family of 7. It is true that our Residence was located conveniently right in the middle of the city, surrounded by many food and shopping choices, which made our Residence...

Makati, Philippines
Reviewed 14 March 2017

I was in Singapore for medical treatment, and this place absolutely met all my needs and preferences: 1. Clean and comfortable room, beddings, towels, etc. 2. A fully equipped kitchenette 3. Very close to Orchard Road (especially since I was in a wheelchair) where we could do grocery and have a lot of great restaurants to eat in. 4. Stress-free...

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Helpful?
Thank desiabaya
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear desiabaya, Sunny greetings from Orchard Parksuites! Thank you for your kind words and compliments to our service staff. We are delighted to know that you had enjoyed the convenience and amenities of our Residence. We sincerely hope that you will recommend our Residence to your families and friends for their future visit to Singapore. Wishing you a great weekend...

Chandler’s Ford, United Kingdom
Reviewed 6 March 2017

We stayed at the Orchard Parksuites (family with 2 small children) for a total of 6 months. We thoroughly enjoyed our stay here. Our home away from home. The front desk staff, housekeeping, breakfast ladies, and security went out of their way to make our stay extra social. Examples include Siew Peng arranging special cakes on our birthdays, and the...

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Helpful?
Thank SaskiaEgby
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear SaskiaEgby, Warmest greetings from all of us at Orchard Parksuites! We would like to thank you for the kind review and the 5 star rating which you have given us here in The Trip Advisor. It is a great joy to know that we have made your stay enjoyable, in particular the excellence services provided from the staff mentioned...

Michigan
Reviewed 24 February 2017 via mobile

We stayed here while visiting our son (who also lived in this same building for a year while working here). The rooms were very nice and roomy. We got a two bedroom/2 bath suite which was great for us and our daughter, son in law, and infant. The hotel provided us with a crib for our stay. The breakfasts were...

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Helpful?
Thank larksfam
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Larksfam, Thank you for sharing your experience with us at Orchard Parksuites during your recent visit. We are delighted to know that you and your family had a great stay at one of our 2BR suites, and that you had found our Residence's location ideal right in the heart of Orchard Road. We hope to welcome you back to...

Perth, Australia
Reviewed 25 January 2017

This place was great value for a 2 bedroom 2 bathroom room and so close to being a fantastic experience not just a very good one. It is just let down by some small things so if you can overlook minor annoyances it is worth a visit. This was our first time staying at serviced apartment style as we usually...

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Helpful?
1Thank IWasHereBefore
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear IWasHereBefore Warmest greetings from Orchard Parksuites! Thank you for the review and for sharing your stay experience with us. Your comments are very valuable to us and it will definitely aid us in improving our services and facilities. It was our pleasure to host you while you were on holidays here. We sincerely hope you would recommend our Residence...

Munich, Germany
Reviewed 24 January 2017 via mobile

The location is very good, furniture outdated. Nice and helpful personnel at reception, cleaning and security, but not at the breakfast unit If you come 09:45 to breakfast hall (breakfast finishes at 10:00) and the something (e.g. egg basket) is empty and request 2 eggs, they rejected the request by saying no breakfast is finished even if it finishes 15...

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Helpful?
Thank Heval P
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Heval P, Thank you very much for your honest feedback to us in The Trip Advisor. We have taken note of your comments and have spoken to our Breakfast ladies concerned. They have been briefed and reminded to serve the required food items if its still within the breakfast hours, unless the particular food item/s are finished. We sincerely...

Singapore
Reviewed 16 January 2017

Overall experience was pleasant. Beds are aging and lack proper support and this resulted in backaches throughout my 3 weeks there. Staff members are very well trained and pleasant and special mention to front office member Ernest. My daughter dropped her goggles into the pool and my wife was in dry clothes, as she was unable to dive in to...

Review collected in partnership with this hotel
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Helpful?
Thank paulwongkokmun
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear paulwongkokmun, Waqrmest Greetings from Orchard Parksuites! Thank you for the special mention of Ernest in The Trip Advisor here. We had shared with him your compliments and he was thankful for it. He is definitely one of our best staff who will go the extra mile to help guests and also colleagues. The staff who had went into the...

Jakarta
Reviewed 8 January 2017

Cleanliness needs to be upgraded, phone in living room was not working, water pressure was low in shower and drainage in bathtub was stuck, no tv remote in master bedroom. Service staff very friendly. Front desk and doorman/concierge were always very helpfull too.

Review collected in partnership with this hotel
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Helpful?
Thank Hudayani
Seowyn, Residence Manager at Orchard Parksuites by Far East Hospitality, responded to this review

Dear Hudayani, Thank you for the kind review here in The Trip Advisor. We sincerely apologised for the faults mentioned and our Engineering staff had went to check and rectified them right after your departure. Your compliment to the Front Desk and Doorman had been shared. We hope you will come back and stay with us again. All the best...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Orchard Parksuites is the serviced apartment of choice for leisure or business travellers who believe in living the high life. This multi-award winning residence is located right in the heart of Orchard Road next to popular mega shopping malls like ION Orchard, Wisma Atria and Takashimaya. As a winner of the Hospitality Asia Platinum Awards Regional Series 2008 to 2010, Best Newcomer 2008/2009 in Wotif and 3rd winner for Signature Serviced Residence, Orchard Parksuites offers unparalleled luxury and convenience in Singapore's premier shopping district. With Orchard MRT station right at your doorstep, you are merely a train ride away to anywhere in Singapore, including the city's Central Business District. Select from our exquisite collection of 225 exclusive apartments, ranging from contemporary one-bedroom lofts to luxurious penthouses. Complimentary breakfast, daily housekeeping and a fully-equipped Business Centre are among the many guest services that you will get to enjoy here. ... more   less 

Additional Information about Orchard Parksuites by Far East Hospitality

Address: 11 Orchard Turn, Singapore 238800, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: $257 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Orchard Parksuites by Far East Hospitality 5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Orchard Parksuites Serviced Residence Hotel Singapore
Orchard Parksuites By Far East Hospitality Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Parksuites by Far East Hospitality staff and other travellers.
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Questions? Get answers from Orchard Parksuites by Far East Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“apparently some rooms are upgraded so ask if you can have one when you book in”
IWasHereBefore, 24 Jan 2017 | Read review
“Don't stay in room 0328 - very noisy building works are across the road :(”
helen1ambrose, 2 Jan 2017 | Read review
“3 bedroom will be great for the family with a great view on 17 floor.”
, 17 Nov 2016 | Read review
“Avail the shuttle service if you are on a business trip.”
Sir_Gaurav, 17 Sep 2016 | Read review
“Great location”
Naziq, 14 Sep 2016 | Read review
5 of 5