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The St. Regis Singapore

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29 Tanglin Road Orchard, Singapore 247911 Singapore
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$330
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Free cancellation until 20/08/21
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Traveller (2548)
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Panoramas (47)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Individually wrapped toiletries
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Singapore
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#37 of 368 hotels in Singapore
Location
Cleanliness
Service
Value
Travellers' Choice
Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, The St. Regis Singapore is the ideal residence for the discerning luxury traveller. The St. Regis experience begins when you arrive at Changi Airport. A luxurious St. Regis Bentley and chauffeur can be arranged for your journey to the address where timeless elegance resides.From its location at the most coveted address, set at the crossroads of the embassy district and the UNESCO World Heritage Site of Singapore Botanic Gardens, to the legendary St. Regis Butler Service, this is world-class hospitality at its finest. The St. Regis Singapore has been certified as an SG Clean establishment. With an SG Clean certification, the hotel is committed to upholding good sanitation and hygiene practices backed by the National Environment Agency, Enterprise Singapore and Singapore Tourism Board.
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Room & Suite (1,161)1,161
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Babysitting
Children's television networks
Paid private parking on-site
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Poolside bar
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Chinese, Japanese and 2 more
Hotel links
Special Offer:Live Exquisite 32hr Stay
2,912Reviews35Q+A100Room tips
Traveller rating
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Popular mentions
Melly M wrote a review Yesterday
1 contribution
+1
What a memorable time the team at St Regis ensured we had! Many thanks to Magdeline Chew for arranging our check in / out details and giving us an amazing pre welcome Appreciate Sophie at the counter who helped us with our check in and explained every step in detail and welcoming us with exceptional professionalism. Our butler Nizam started our stay with coffees and balloons for the birthday boy and being absolutely gentlemanly about our requests. Thanks also to Wei Qi, Julie and Manesh at brasserie for making a difference to our dining experience - both during dinner and at breakfast. The stay was absolutely exceptional and we thank the team for their wonderful hospitality
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Date of stay: February 2021Trip type: Travelled as a couple
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Journey with Steven wrote a review 24 Feb
Singapore, Singapore252 contributions57 helpful votes
+1
The St. Regis located in Singapore is situated minutes away from Orchard Road by foot. The suite that I stayed in had a wonderful view of Tanglin Road and it was well equipped. The butler service was on point and my requests were met swiftly after a call. As we are currently in the times of a pandemic, one has to book the pool and spa. This helps to mitigate crowd which in my experience, was very effective. There were only other two individuals that later came to the pool. The service at breakfast wasn’t as meticulous as my past experiences with St Regis abroad. I am not too sure if it was the result of being situated at the corner or that they were understaffed. As a Marriott Bonvoy Elite, I was invited to the aperitivo hour. It was a shame that I was only entitled to a drink (per person) for the room. There were simple canapés served with the drink. However, it was an experience when the bartender introduced the aperitivo hour (at ~6pm in my recollections) and made everyone the special cocktail. Those who were there were also able to try to make the cocktail.
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Date of stay: February 2021Trip type: Travelled with friends
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Rantsfromragz wrote a review 24 Feb
Singapore, Singapore142 contributions51 helpful votes
I’m generally very skeptical of staycations in the country but I have to say that staying at st Regis for our anniversary weekend blew my mind. I got a call the night before regarding our check in process and our room availability and upgrade. The staff were absolutely great at check-in the room was super clean and everything was just perfect. I’m so appreciative of everything the staff and team at Saint Regis are doing and we can’t wait to be back.
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Date of stay: February 2021Trip type: Travelled as a couple
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Alif wrote a review 24 Feb
1 contribution
We booked the hotel from 22 Feb 2021 - 25 Feb 2021. Hotel staffs were very welcoming and friendly from the start till the end of our stay. The place is very clean. The room itself is well maintained. The room is also very spacious and makes us very comfortable during the stay. They prompt housekeeping everyday without fail. This will not be our first and last stay. We will definitely come back again.
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Date of stay: February 2021Trip type: Travelled as a couple
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chia s x wrote a review 19 Feb
Singapore, Singapore8 contributions8 helpful votes
A mediocre stay turned really bad upon check-out when we were being served by Magd***. As a fellow hotelier, I believe we are pretty understanding and tolerant to service lapses especially during these difficult times, but definitely not rude service. First and foremost, it is incorrect for a front desk person to assume that all guests would want to do express check-out. Without even asking if we would like an express check-out (when the counters were all empty and there are no guests waiting in line behind us), Magd*** simply ‘chased us off’ by telling us that she will do the charging on the back end and send us a copy of the invoice via email. Totally fine with getting an e-invoice however we would like to know how much we are being charged, especially when we had $100 dining credits included in our package. When asked for a copy of our final bill, she simply printed from the system without applying the $100 dining credits and that confused us. I knew straight away that she is just being lazy and did not want to post the allowance in the system as normally that would take a few steps and require further paperwork. After requesting for the $100 credits to be posted, she did so reluctantly and throughout the entire check out process, there was little eye contact and we were not even asked how’s our stay. It felt like we were interrupting her training session for Sarah, who was just sitting next to her. If it is indeed a training session, then it would definitely be more conducive for them to have it in back office and not sitting at front desk and expect guests to not disturb you. This is definitely not a standard of a luxury hotel brand, and she certainly left a bad taste on our overall experience. The rest of the stay was not fantastic as well, nothing wow about the service. Understand that hotels are experiencing manpower crunch so things like no doorman at the main entrance and the service lapse with butler team can be easily tolerated. The only saving grace was the Butler team. They worked really hard, so kudos to the 3 gentlemen which we encountered during the stay. Despite being busy running around, they also make the effort to make pleasant small chats along the way which is much appreciated. You would also expect the bed at a luxury hotel to be real comfy and that is really the main reason why we go for staycations isn’t it? However, not sure why housekeeping decided to put an extra layer of bedsheet between the duvet cover and bedsheet to torture us. Suspecting that they did this because it’s the Valentine’s weekend. It was an extremely rough bedsheet and that kept us up all night. Breakfast on the next day at Brasserie la patisserie was also so-so. Other than the Epicurean omelette, nothing spells luxury. Such a disappointment when we asked for carrot juice, it was accepted at first then after awhile we were told they couldn’t fulfill it. However we could see that the team worked really hard even though the queue at the entrance seemed never-ending. We also had lunch at the same restaurant and the grilled seabass was simply delicious. However, just a note that when we were seated at the semi-private seats with the high ceiling and long curtains, it also came to my attention that the leather seats were all peeling and the curtains on the back were very dusty. Cleanliness and hygiene should be at top priority of all housekeeping teams now so hope they would pay more attention to such details.
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Radu Cernia, General Manager at The St. Regis Singapore
Responded 5 days ago
Dear chiasx Thank you for staying at The St. Regis Singapore and for sharing your feedback. First and foremost please allow me to sincerely apologize on behalf of our team for the shortfall in service which is not reflective of our St. Regis brand. I would like to assure you that all the points raised will be investigated and actioned upon to ensure a flawless experience for all our guests. Nevertheless I am happy to know that you had enjoyed our butler service which is unique to our brand, and also that you highlighted the delicious cuisine at our Brasserie Les Saveur. Thank you very much for your honest feedback in taking your time to share your experience and hope that you will give us the opportunity to be of service to you again in the near future. Kind Regards Radu Cernia General Manager The St. Regis Singapore
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PRICE RANGE
US$285 - US$431 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis singapore hotel singapore, st regis singapore
LOCATION
SingaporeSingaporeOrchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
299
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Frequently Asked Questions about The St. Regis Singapore
Which popular attractions are close to The St. Regis Singapore?
Nearby attractions include Tanglin Mall Bazaar (0.3 km), Tanglin Shopping Centre (0.09 km), and Forum The Shopping Mall (0.3 km).
What are some of the property amenities at The St. Regis Singapore?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The St. Regis Singapore?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Singapore?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The St. Regis Singapore?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The St. Regis Singapore?
Conveniently located restaurants include Hua Ting Restaurant, il Cielo, and Yan Ting.
Are there opportunities to exercise at The St. Regis Singapore?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The St. Regis Singapore have an airport shuttle?
Yes, The St. Regis Singapore offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Singapore?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Singapore offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Singapore?
The staff speaks multiple languages, including English, French, Chinese, Japanese, Korean, and Malay.