Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Rest easy at The St. Regis Singapore. Situated at the heart of the city’s premier shopping district, with the world-class shopping of Orchard Road at your doorstep and the grandeurs of a 5-star hotel within, our hotel is the ideal residence for the discerning luxury traveler. Immerse in exquisite experiences highlighted by 299 luxuriously-appointed rooms and suites, signature restaurants and bars as well as the award-winning Remède Spa. From its location at the most coveted address, set at the crossroads of the embassy district and the UNESCO World Heritage Site of Singapore Botanic Gardens, to the legendary St. Regis Butler Service and one of the largest private art collections in the city, this is world-class hospitality at its finest. The St. Regis Singapore has been certified as an SG Clean establishment. With an SG Clean certification, the hotel is committed to upholding good sanitation and hygiene practices backed by the National Environment Agency, Enterprise Singapore and Singapore Tourism Board.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The St. Regis Singapore stands out for its luxurious and sophisticated atmosphere, often accompanied by live music and refined decorations, according to guests. While most travelers commend the attentive service and outstanding amenities, including plush rooms and a high-quality spa, a few have noted occasional service inconsistencies.
The central location is a hit among guests for its convenience to local attractions. Opinions on value are mixed, with some guests finding it overpriced despite the cleanliness and elegance that are consistently applauded.
Location
Central
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch
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After a bit of a lackluster service at the Marina Bay Sands Hotel, the St. Regis Singapore promptly reminded me why I remain loyal to Marriott properties. As we sit at the individual check-in desk (nice to be sitting down and check-in), Ms. Syikin, the Guest Relations Manager drops by and personnally welcomed us to the hotel. This was our very first time staying at a St. Regis, and immediately we were greeted by her warm welcome.
We were provided a beautiful, classically appointed Caroline Astor Suite. All the blinds were automatic, all the furniture were exotic solid wood, and the living room had a gorgeous view over the area. Our bedroom had a beautiful art adorn above the headboard, and similar to the Ritz, the bathroom had marble throughout all its surfaces, while having a beautifully symmetrical his and her sink. In addition, this is also the first hotel i stayed at where the shower has side jets that provides a nice soft massage during shower. The slight improvement this suite could have would be having some additional universal plugs at the nightstand tables. unfortunately because all the furniture feature set wood types and unique pattern, it would have looked out of place if they replaced those night stand tables with modern appointments.
Although the hotel did not feature an executive lounge, an afternoon refershment for elite member was offered in their Astor Bar. the cheeses offered were absolutely amazing. I especially loved the goat and blue cheese. We also witnessed for the first time, the St. Regis tradition of the sabering ritual, where they took a 2 feet long saber and pop open a champaigne. It was quite a sight to see.
The breakfast at St. Regis Singapore is one of the best breakfast offerings I have had on this long trip, across 9 hotel properties. They had the eastern offerings on the buffet table spanning chinese, indian, and japanese, while the western offerings can be ordered off their menu, all inclusive to the buffet price. Some of the highlights included the Uni Inari sushi, the kaya toast, and the made to order eggs benedicts. Towards the end of our breakfast, Syikin drops by to say hi, and provided us with some beautiful tea blends exclusive to St. Regis Singapore, as well as a luxurious luggage tag that I now adorn on my luggage. Upon our conversation, turns out she knows a few colleagues at the Ritz Carlton Maldives, where we are headed next, and sent them an email to inform our arrival.
I can confidently say that St. Regis Singapore is one of the very best hotels I have ever stayed at. We truly appreciated Ms. Syikin's attentiveness to her brand loyalists, and look forward to return to the hotel in the near future.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
**Elegance and Luxury**: The St. Regis Singapore is a beacon of luxury in the heart of the city. From the moment you step into the grand lobby, you're surrounded by opulence—think crystal chandeliers, marble floors, and plush, sophisticated decor that blends classic European elegance with modern Asian touches.
**Accommodation**: The rooms and suites are spacious, meticulously designed, and equipped with every modern amenity you could need. The beds are incredibly comfortable, ensuring a restful night’s sleep, while the marble bathrooms, featuring deep soaking tubs and premium toiletries, provide a spa-like experience.
**Exceptional Service**: The hallmark of the St. Regis experience is its impeccable service. The staff is attentive and discreet, anticipating your every need without being intrusive. The signature butler service is a standout, offering personalized touches like morning coffee service, packing, and unpacking, and garment pressing.
**Dining**: The culinary offerings at St. Regis are top-notch. With a variety of dining options, you can indulge in everything from authentic Cantonese cuisine at Yan Ting to contemporary French dishes at Brasserie Les Saveurs. The Astor Bar is perfect for evening cocktails, offering a refined atmosphere to unwind after a day in the city.
**Amenities**: The hotel’s amenities are designed for ultimate relaxation and indulgence. The Remède Spa offers a range of treatments inspired by both Eastern and Western traditions, providing a tranquil escape. The outdoor pool is a serene spot, surrounded by lush greenery, perfect for a refreshing swim or simply lounging in the sun.
**Location**: Situated on Tanglin Road, St. Regis is ideally located for exploring Singapore. It’s close to Orchard Road, the city’s premier shopping district, yet provides a peaceful retreat from the hustle and bustle.
**Overall Experience**: Staying at the St. Regis Singapore is an experience of unparalleled luxury. From the elegant surroundings and world-class amenities to the impeccable service, every aspect of the hotel is designed to make you feel like royalty. It’s the perfect choice for those looking to indulge in a truly luxurious stay in Singapore.
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Date of stay: August 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We had a stay to celebrate a career transition for my wife. The butler team made all the difference toward an exceptional stay.
We appreciated the efforts of Jisu, Syikin and Ryan for their efforts in creating a customised experience for my wife. They were pro active in reaching out and ensuring our needs were taken care of even though we stayed during a high occupancy period.
The room we stayed in has been lightly refreshed with new flatscreen TV with a thinner bezel. Maintenance is exceptional as the hotel nears 17 years.
The brand has moved on from Remede bath amenities for awhile, I think in Singapore around a year and we are now provided with Sodashi, Sachajuan and Ren instead. I don’t mind different brands as I feel we get the best of each. I also found that I appreciated the heated mirrors during showers and soaks.
Our stay included breakfast. The hotel breakfast is served at The Astor Grill, where Brasserie Les Saveurs had been. Food is good. The epicurean omelette is always a highlight, though it’s perhaps slightly less decadent now. There are plentiful vegetarian and vegan options, and I loved the juice bar. The spread was not particularly Singaporean on the days I was there, so we enjoyed trying different items.
The personal touch we had during this stay was particularly memorable and we look forward to our next stay.
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Date of stay: July 2024
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Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I actually received an email today, telling me that there was $27 in banknotes that I had not collected for my stay more than a month ago, and now I am being charged!
It’s so stupid! When I checked out, I had all the receipts, and everything I checked was fine, but now I suddenly received an amount from an unknown source!
It’s simply unreasonable!
Why do I check so carefully line by line when I check out? It's because more than a month ago, I stayed for four consecutive nights, and on the second night, they suddenly charged me more than 70 Singaporean paper! I rushed down to reception late at night!
Then something even more ridiculous happened. There was only one intern at the reception late at night. I told the intern that if you can't handle it, call the manager on duty to come out!
After three reminders and four invitations, the intern went back and forth to the front desk and back desk several times. The manager on duty actually chose to avoid it, immediately refunded the Singaporean paper of more than 70 yuan, and then asked the intern to deal with it and said it was a system problem! After I receive the refund, will there be any problems if I check with the intern again and again? After I leave Singapore, will they suddenly charge me money again? The intern kept apologizing and confirmed that there would be no further system fees! Sure enough, today, more than a month later, there is another problem!
I will then ask an intern to give me the name of the manager on duty for the next day, and I will complain the next day! This is even more powerful! There was a day shift manager named Candy who was completely missing! ! But then I found out that the GM of St. Regis Singapore, Allen Howden, also didn’t reply to emails and just ignored me! ! I started to understand how this hotel can be so ridiculously bad! !
There is a huge gap between this hotel and St. Regis in other areas, and the service level is completely unmatched!
When calling for service in the room, such as asking for multiple towels, wait for at least an hour. You must call at least twice every time. The service will be delivered first!
Netizens who feel the same way, please send negative reviews to this company! !
This hotel and this team are completely unworthy of this brand! !
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Date of stay: August 2023Trip type: Travelled with family
Room Tip:這家St. Regis 除了硬件能達到水平，其他通通負評到極點！包括客服對應和house keeping...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for a day. There is no MRT station near the hotel, but there is a bus stop nearby and there are plenty of trains heading towards Orchard.
The pool is compact but it is well organized even at night and the gym staff regularly looked around so it was comfortable to use.
We had breakfast, and although the buffet was not that large, there was a very wide menu, including egg dishes that could be ordered at the table, which was very good.
The reason for this stay was the child's birthday, so we told them in advance, but they celebrated as soon as they checked in, and we were very moved by the heartfelt hospitality, including surprises and gifts of homemade message cards in the room.
Thank you very much to Mr. Jis, Penny and the staff at Butler for such a wonderful time!
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Date of stay: November 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Except for the very gentlemanly concierge doormen and the chef who greeted the guests in the breakfast room, the service of other service staff is worse than that of Courtyard and Fairfield Inn in many countries. The so-called butler service of St. Regis, I didn't see the figure of this "butler" from beginning to end during my three-day stay. I don't know what my butler is called. The black tea brewed with tea bags provided by the butler has to be paid after noon. If this service is the standard of St. Regis, it is too embarrassing for Marriott. My family lives in the most basic room. The child wants to take a nap for an hour because of airsickness. The hotel does not allow delayed check-out until 1 pm, even though all the rooms around are vacant. It is recommended that the management of this hotel go to St. Regis Changsha, China and St. Regis New York, USA to learn how to provide good butler service and how to develop a proactive service mindset. Your so-called "butler" is not as enthusiastic and professional as the doormen in the concierge!
By the way, I even remembered that one time when I was enjoying the "butler" service at night, the female butler seemed unhappy and slammed my door very rudely and impolitely.
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Date of stay: January 2025Trip type: Travelled with family
Room Tip:Avoid this hotel which is more suitable to be a Sheraton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Weihao Lian, Guest Services / Front Office at The St. Regis Singapore
Responded 1 week ago
Dear Maps63782180898, Thank you for taking the time to complete this review. Please accept our sincere apologies that we were unable to meet your expectations during your recent stay with your family. We pride ourselves on delivering exceptional experiences and it is disappointing that we did not do so this time, in particular, our signature Butler service. We are committed to delivering the highest level of service and standards and we will continue to work on improving ourselves to become better. Nevertheless, we are heartened to know that our Concierge and Chefs made a positive impact on your experience. We hope that we will be able to welcome you back for a better experience in the near future. Please let us know if there is anything else that we may be of assistance. We wish you an exquisite day ahead. Yours sincerely, Weihao Lian Front of House Manager
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I had 2 back to back stays at this hotel in a St. Regis Suite in February. This has been one of my best hotel stays. The staff is amazing at all corners. The front door, the reception, the bar, the restaurants, housekeeping and butler service - you name it and they go out of way to please.
The suites are extremely well done, large bathroom, huge bedroom, and a very cosy sitting area. They all have have views of the greenery. They all are very well insulated and no traffic noise comes from the busy Tanglin Road. They service the room twice and no stone is unturned in makig the stay comfortable.
The hotel is also in a very good location. You can walk to the shopping district, Orchard Road, within 5 minutes, wher there is ample of shopping and restaurants. For a short walk, the Tanglin Mall is across the street for shopping and dining options.
The highlights of our stay were the cocktail hours and the breakfast. The cocktail hour staff were very efficient, took very good care of the guests. They had a good selection of drinks and appetizers. But the breakfast takes the cake, no pun intended. They had a great selection of Chinese, Indian and Western items. The dessert bar was awesome. One must try the Epicurean Omelette. Their Indian Chef Kamal Hossein took special care of us, as well as my wife's dietary needs. If you run into him, ask him for Aaloo or Paneer Parathas. They are to die for.
I look forward to my next stay at the St. Regis Singapore, likely in August.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 nights weekend staycation in a luxurious & well maintained property despite the age. We stayed in an entry-level King-bed room but it was large & well-appointed. Bathroom had shower, bathtub & separate wash-basins.
The butler service team was the highlight of the stay, very professional, yet having a personal touch. After being aware of my wife’s birthday celebration, Jisu & team went all out to ensure we were well taken care throughout our stay, even during meals. The Astor Grill was fantastic for dinner. As we didn’t want to leave the room for lunch the next day, we ordered room service. Despite not being on the menu, the butler service ensured that we were able to call, request & have the delicious dim sum from YanTing served together with other regular menu items.
Pool was decently sized for laps but didn’t swim in it as it was a tad crowded with the weekend family crowd. The gym next to it was well equipped and cleanly-maintained.
There are many luxurious 5 star properties in Singapore, but the St. Regis stands out for its service. It’s our first stay, but we will surely be back again.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Let’s start by saying you really can’t go wrong at the St Regis. The service is always top notch. We booked a standard room, but due to our Marriott status got an upgrade to one of their specialty suites. Since the current occupant requested a late check out, we afforded a “resting room.” A very nice touch.
Unfortunately, once we got to the room, the air conditioning was not working, which in Singapore means the room, while spacious, and opulent, was a dreadful 27 C (81F). Try as they might, the engineering team was unable to rectify. We offered to forego the upgrade and retreat to our very cool and refreshing “resting room,” but Nelson would have none of that. It was off to the Astoria suite -one of their largest rooms. Complete with separate bedroom, two bath rooms, desk/office area, living room, dining room table, and balcony. Wow!
The room was way more than we needed, but precisely the type of amends which earns St Regis high marks. Everyone from the butler, to housekeeping, to the front desk continued to check on us to make sure everything was to our satisfaction. When we arrived a mere five minutes before the last order time in the Chinese restaurant, we were accommodated, and treated not only to great service, but incredible food.
The same goes for the Astor Grill where we took breakfast each morning, and the Astor Bar for Apertivo before the ritual Sabrage nightly.
The door, bell, and concierge staff were also very accommodating and helpful.
The hotel decor is old world elegance, so can feel a bit dated, and stodgy. The pool is okay. The address is great if you want to step away from the craziness of the Marina Bay Area, but is still a short taxi or MRT ride.
We highly recommend.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:My review is pretty simple anything you need, want or desire St Regis Singapore can provide and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at multiple St. Regis properties around the world, the stay at St. Regis Singapore was extremely disappointing.
First of all, I emailed the property a day before my stay for the simple arrangement and request but they never had the courtesy to acknowledge and follow up on the request. They do not even reply my email and of course none of the request was arranged during my stay.
Next, the mobile apps Marriott Bonvoy do not works at all. I have mentioned the estimated time arrival around 1300hrs when I booked the room and also set to have the notification to be send to me when the room is ready. However I only received the text around 2215hrs on my check-in date.
On my check-in day, I reached in hotel with my boyfriend and this happened while we waiting for the lift. I understand that our stay was on weekend and might be a little busy for the guest services. However, I believed this is not a good reason for the bellboy to squeeze the luggage tray with us in the lift. When the lift reached our staying floor, he also did not have the awareness to stand aside and let us go out from the lift.
And next thing which I totally cannot accept during the stay was St. Regis was being known for the 24 hours butler service, but sadly there was no welcome drinks upon our arrival which supposed to be delivered. I requested few bottles of mineral water through mobile apps, the reply was well noted and allowed them to have some time to send to my room. I wait for few hours and I received nothing. Then I called the butler service number however was met with an engaged tone. I tried to call concierge and so called the 24 hours in room dining for assistance, but guess what, no one pick up my call as well.
For a five stars hotel, I would say the hardware of the room was very disappointing and in need of refurbishment. First of all, very less tv channels for selection and lack of charging socket in the room. Besides, there was no bidet in the toilet and warmer for the toilet seat. The main board of the lights also cannot work effectively and took very long time when I want to dim the light in our room. And also this was the first time I met short circuit during staycation and I have to wait the technician to come and repair the damage light bulb.
I’ve stayed with St. Regis in few cities previously and I had good memories which caused me to book your hotel instead of other luxury hotels in Singapore. But I don’t think my experience will lead me to stay again with St. Regis as I truly disappointed with the services being provided. This is the first time for me to write a bad review and probably my worst experience for a staycation ever.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allen Howden, General Manager at The St. Regis Singapore
Responded 5 Apr 2023
Dear Rynn, Thank you taking the time to share with us your feedback. Please accept my sincere apologies for the experience that you had. It is disappointing to hear the issues you had faced. We would like to look into this further and would greatly appreciate if you could reach out to our Quality Manager, Ms. Marianne at marianne.teo@stregis.com to provide us with more details. We take your feedback seriously and would like to be able to conduct a deeper investigation so that we can will take the necessary actions to address them. We truly hope to be able to be able to welcome you back again in the future to a much improved experience. With warmest regards, Allen Howden General Manager
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There are more places to choose from in the Singapore area.
PRICE RANGE
S$628 - S$685 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis singapore hotel singapore, st regis singapore
LOCATION
SingaporeSingaporeOrchard Road / Orchard / Central Area/City Area
NUMBER OF ROOMS
299
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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