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Quarters Hostel
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12 Circular Road Quarters, Singapore 049368 Singapore
Full view
Dining (9)
Room & Suite (7)
About
#42 of 372 Speciality lodging in Singapore
Location
Cleanliness
Service
Value
Quarters is a new and fun, chic and comfortable hostel located conveniently along the vibrant Singapore River. We are only 5 minutes from 2 train stations! So, we’ve done the basics of comfy beds, clean toilets, friendly and helpful staffs, a cozy lounge, free wifi & breakfast, international sockets, bedside lamps, 24 h reception, and an AWESOME location… now all that’s lacking, really, is YOU!
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Taxi service
Massage
Baggage storage
Concierge
Laundry service
Wifi
Vending machine
Non-smoking hotel
Shared bathroom
Shared kitchen
Shared lounge / TV area
Washing machine
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Room features
Air conditioning
Iron
Kitchenette
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Budget
Languages Spoken
English, Chinese, Indonesian, Malay
Location
Full view
100Great for walkers
Grade: 100 out of 100
654Restaurantswithin 0.5 km
108Attractionswithin 0.5 km
Contact
12 Circular Road Quarters, Singapore 049368 Singapore
Getting there
Raffles PlaceSingapore Mass Rapid Transit7 min
Telok AyerSingapore Mass Rapid Transit8 min
Car HireSee car hire from US$88/day
337Reviews9Q+A34Room tips
Reviews
Traveller rating
- 166
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- 10
- 18
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Selected filters
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- English
Positives first: Location was fine (within walking distance from most major sites) and downstairs was fine. Negatives: staff were rude and abrupt when we were checking in- we had to wait 10 minutes whilst he finished paperwork , and then he showed us round and explained loads of rules that seemed to focus particularly about not wearing shoes in the rooms ( a several hundred dollar fine was threatened),not allowed to make the sheets dirty at all (threats of more fines, but are they not washed and changed anyway?!) And how to wear the communal shower flip flops (um.... not cool with that my friend!) The beds were literally a bed in a capsule, with no shelf inside to put phones etc. The blind at the end of the bed is see through when you have the light on, and there is CCTV in…
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Date of stay: August 2019
2 Helpful votes
Helpful
Response from QuartersHostel, Guest Relations Manager at Quarters Hostel
Responded 27 Aug 2019
Hello there! Thank you for leaving a review to let us serve you better in the future. Please allow us to clarify the situation here. We do not point any of the CCTV towards the beds. CCTVs are there to prevent anyone from violating the rules (e.g wearing shoes/slippers in the room or hanging a wet towel in the room and damaging the floor etc..), theft and/or bringing outside guests. Our blinds are not see through. They are there for privacy and at the same time allow for air ventilation into the pods. Its really doubtful that our staff shouted “Oi” at you to get your attention, you were only approached by our staff when they told you to put on your sunscreen in the bathroom instead of the room. Which you denied but eventually admitted after being obviously pointed out by our staff that you are covered in sunscreen. Your area is covered in sunscreen oil and it is affecting other guests that are staying in the same room as you. The guest are allowed to use the hooks in the bedroom to hang their towels and clothes but not to dry washed clothing/towels soaked in water and thus damaging the floor in the process. We have outdoor hooks in the bathroom area to air dry your wet clothes/towels under the sun. The CCTV at the bathroom area is pointed outside the toilets and not inside. It is also a security measure to prevent guest from using the washer and dryer without making a payment first. Bathroom slippers are provided for everyone and it is free of charge. In case you forgot what room you selected, you booked a mixed dorm so its assumable that you know there will be a mixed of males and females in the dorm that you’re staying in and that there is no random mens coming in and out of the room as it is a mixed dorm and not a female dorm. Our staff took a photo of the wet towel only for our evidence for such cases whereby the guest denied hanging their wet towels in the room where its clearly stated not to with the signs in the rooms. When a guest checked out, the staff will go up to the room to check the beds for stains and/or damages and making sure that nobody leave anything valuable behind. If they are any stains or damages, we will then inform the guest about it. We will try out best to remove the stains so the guest would be able to get their deposits back eventually. In your case, there was a stain on the bed and our staff told you to wait for awhile in order for us to see if the stains made by you are removable or not. We returned your deposit back since the stain is washable. Just like what our staff promised you. All of what stated above were told and explained to you thoroughly by our staff when you checked in and you even signed on the guest registration form, acknowledging it. We hope this clarifies your stay with us here in Quarters. Thank you for staying with us!
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I have stayed in many hostels in my life and usually have a very good sleep, but this stay was something... I could not sleep at all. It is either the room is for waaay too many people and some were not sleeping all night, because it is not really a capsule and you can hear all the noises / see light, or because the safety boxes are open/closed with a loud sound, but the stay was terrible. I had to leave to another place without staying all the days I paid for. Unless you plan to be drunk or on sleeping pills, do not recommend staying there
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Date of stay: August 2019
2 Helpful votes
Helpful
Response from QuartersHostel, Guest Relations Manager at Quarters Hostel
Responded 27 Aug 2019
Thank you for sharing with us your experience and we apologise for any inconveniences faced during your stay here with us. We at Quarters will continue to do our utmost best for all our guests by taking the feedbacks received seriously to better improve our service in the future. We’re looking forward to having you again as a guest in our hostel. Be extraordinary and take care! Love, Quarters
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There are cameras inside the bedrooms, do NOT stay here. Employees did not mention this to me or to my friends, who were checked in on a different day. It is also not written down anywhere. When I noticed the cameras, the staff acted like it was no big deal and told me to “change in the bathroom” if it bothered me. When they realized how upset I was, they changed their story and said that they had told me about the cameras, which was a lie. I felt incredibly violated and taken advantage of, and anyone who stays here will have their privacy invaded.
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Date of stay: May 2019
2 Helpful votes
Helpful
Response from QuartersHostel, - at Quarters Hostel
Responded 30 Aug 2019
Dear guest, We have checked with the staffs on shift during the days you were around and we realised that there was a miscommunication amongst them. We are so sorry that we made you feel this way but we really appreciate that you took your precious time to write this review, we will work harder to bring our future guests better service and improved communication among the staff. We hope that you have a great day and to more awesome trips ahead. Love, Quarters
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Highly recommend if you’re looking for a clean and comfortable place to stay in Singapore on a budget. Each bed has its own curtain and electronically locking so allows for relative privacy and security. Location is very central for restaurants, nightlife and exploring the city. Only downside is that it did get a bit loud at night since the street the hostel is on is a street full of bars, many of which are open late. That being said, for the price, I thought Quarters was fantastic.
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Date of stay: May 2019
2 Helpful votes
Helpful
Response from QuartersHostel, Guest Relations Manager at Quarters Hostel
Responded 27 Aug 2019
Dear Guest, Thank you for taking the time to review your stay with us. I’m sure our entire hostel staff enjoyed catering to your needs as much as you enjoyed your stay here. We’re looking forward to having you again as a guest in our hostel. Be extraordinary and take care! Love, Quarters
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Quarters is a very nice , chic hostel! I love the fact that people respect other people’s privacy and it’s not loud! The entry to the hostel also acts a lounging / meeting area for people. They also have a few tables outside to chill! They provide breakfast which is quite basic- eggs , milk, cornflakes and bread! Tea and coffee is unlimited and available all the time which is quite good!The location of the hostel is great! Walking distance to quite a few places! The hostel also provides tickets at a discounted price to a lot of touristic places!The rooms are neat and clean but the bathrooms could have been cleaner!They are quite small and the water is not hot enough!Overall a nice experience and I would recommend this hostel to people looking for a quieter and private hostel!
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Date of stay: March 2019
Helpful
Response from QuartersHostel, Receptionist at Quarters Hostel
Responded 17 Mar 2019
Dear guest, Thank you for taking the time to review your stay with us. We are so glad to have you here with us during your time here in Singapore. We’re looking forward to having you again in the future. Do come back to visit! :) Love, Quarters
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PRICE RANGE
US$21 - US$341 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeBoat Quay / Central Area/City Area / Singapore River/Riverside
NUMBER OF ROOMS
14
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