Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
340 reviews
#105 of 367 Hotels in Singapore
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33 Jalan Afifi Aqueen Hotel - Paya Lebar, Singapore 409180 Singapore
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US$99
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Room & Suite (188)
Dining (50)
About
#105 of 367 hotels in Singapore
Location
Cleanliness
Service
Value
Aqueen Hotels is a chain of preferred business hotels in Balestier, Lavender, Jalan Besar and Paya Lebar, conveniently located with easy access to the CBD, Orchard Road and Singapore’s cultural, historical and entertainment areas.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Restaurant
Breakfast buffet
Wine / champagne
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Bottled water
Iron
Wake-up service / alarm clock
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, Chinese, Malay
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
67Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
33 Jalan Afifi Aqueen Hotel - Paya Lebar, Singapore 409180 Singapore
Getting there
See all nearby hotels
340Reviews18Q+A47Room tips
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Popular mentions
Staff is very polite & professional, no need to followup requested service. I stayed there amidst COVID-19, I was really worried about precautions to avoid from get infected. But they had maintained good hygiene practices including temperature screening & sanitizers. Also enjoyed breakfast... its delicious with multiple choices.
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Room Tip: Rooms are perfect... only provide space to keep the big luggage bags.
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Helpful
Response from AqueenPL, Guest Relations Manager at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Responded 13 Apr 2020
Dear gokulpatil1871 Greetings from Aqueen Hotel Paya Lebar . Thank you for sharing your stay experience at Aqueen Paya Lebar in this forum. We thank you for your kind comments on your recent stay with us. We truly value your kind feedback and positive stay experience with us. We are delighted that you were impressed with our rooms and cleanliness practises at this amidst outbreak. Our guests safety matters us most. Most importantly, you had a pleasant stay with us at Aqueen Hotel Paya Lebar. Once again, thank you for choosing us as your preferred choice of stay in Singapore. Looking forward to welcome you again in the coming future.
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Overall it great stay for me and my wife, we check in late midnight, fast response by the front desk name by shidah if i not wrong, small room but it fine for us to stay, the room was clean and tidy, thanks q so much Aqueen Hotel Paya Lebar, will come back again surely
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Date of stay: March 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from AqueenPL, Guest Relations Manager at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Responded 4 Apr 2020
Dear Mohd1969 Greetings from Aqueen Hotel Paya Lebar ! Thank you for your review on TripAdvisor. We are glad that you've enjoyed your stay with us. We will definitely share your compliments to our Team member, Shidah as it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to warmly welcome you back. Once again, thank you for choosing us as your preferred choice of stay.
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The rooms are tiny. There is no space for your luggage or anything, its meant for one person only. You bump into the walls. The bathroom is really small as well. They need to do a deep clean as the bathroom had lots of mold in both the shower tiles and the sink. It is near the MRT a short walk that leads to the malls so there is shopping and food options. Overall its average but would not stay as its too small.
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Date of stay: December 2019
Helpful
Response from AqueenPL, Guest Relations Manager at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Responded 1 Feb 2020
Dear Dimple958 Greetings from Aqueen Hotel Paya Lebar ! We thank you for taking your valuable time to share your recent stay experience with us at Aqueen Hotel Paya Lebar We are glad that you are pleased with our convenient location to varies shopping mall and food outlets . We are sorry that the room size is too cramp for your stay, however we have other room categories which are spacious and comfortable for you. Our front personnel is always available should you need assistance. Your feedback is very important to us as we are working on improving our product and services. Once again, thank you for choosing us as your preferred stay in Singapore.
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Th soundproof of room is not so good, it will be better to improve the soundproof. I can easily hear the sound of water flow of next room. The counter staff is very kind and provide the considerate answer for the customer.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled on business
Room Tip: Room is clean.
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Helpful
Response from AqueenPL, Guest Relations Manager at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Responded 8 Jan 2020
Dear jasonchlin Greetings from Aqueen Hotel Paya Lebar ! Thank you for your review on TripAdvisor. We are glad that you've enjoyed our warmth customer service that was rendered to you during your stay with us. However, we value your kind feedback on the soundproof which we will continue to work on improving of our hotel product. Once again, thank you for choosing us as your preferred choice of stay in Singapore.
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The good things about this hotel is the room cleanliness. The location is about 8 mins walk away from Paya Lebar MRT Station. There is free parking available too. The staffs were quite helpful when I complained the hot water is not functioning. However, the toilet bath tub design need some serious improvements. After a single bath, the whole toilet floor is flooded. The tiles supporting the bath tub should be higher than the bath tub so that the water will not flow out to floor. I have put the curtain inside the bath tub, but still the water managed to escaped from the bath tub. Hopefully the management will take note on this issue.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
Helpful
Response from AqueenPL, Guest Relations Manager at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Responded 8 Jan 2020
Dear EugeneKuek Greetings from Aqueen Hotel Paya Lebar ! Thank you for sharing your stay experience during your stay with us and we are delighted that you were impressed with our room standard cleanliness, location and guest services that was rendered to you . However, we value your feedback on the toilet improvements which we shall continue to work on improving our product. Once again, thank you for choosing us as your preferred choice of stay in Singapore.
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PRICE RANGE
US$79 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
SingaporeSingaporeGeylang East / Geylang
NUMBER OF ROOMS
162
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Claim Your Listing Frequently Asked Questions about Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)
Which popular attractions are close to Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Nearby attractions include SingPost Centre (0.5 km), Lorong Koo Chye Sheng Hong Temple (0.5 km), and Paya Lebar Square Retail (0.4 km).
What are some of the property amenities at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Conveniently located restaurants include Greendot, Spicy Thai-Thai Cafe, and Hawkerman.
Are any cleaning services offered at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved)?
Many travellers enjoy visiting Battlebox (5.8 km), Chijmes (5.3 km), and Emerald Hill (7.0 km).
Is Aqueen Hotel Paya Lebar (SG Clean, Staycation Approved) accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.