Booked a room on the day of. Hotel room was really lovely albeit small but comfortable! The tv doesn't have cable and the bed was a little uncomfortable but it was alright. Our room had a balcony with chairs but for some reason it was locked and front desk confirmed that it was supposed to be locked. Receptionist at check in was friendly and was patient with us when my friend could not find her ic for a minute and even suggested alternative ways such as using singpass app to check in. Overall it was a pleasant stay with no complaints.
Staff is very polite & professional, no need to followup requested service. I stayed there amidst COVID-19, I was really worried about precautions to avoid from get infected. But they had maintained good hygiene practices including temperature screening & sanitizers. Also enjoyed breakfast... its delicious with multiple choices.
Overall it great stay for me and my wife, we check in late midnight, fast response by the front desk name by shidah if i not wrong, small room but it fine for us to stay, the room was clean and tidy, thanks q so much Aqueen Hotel Paya Lebar, will come back again surely
The rooms are tiny. There is no space for your luggage or anything, its meant for one person only. You bump into the walls. The bathroom is really small as well. They need to do a deep clean as the bathroom had lots of mold in both the shower tiles and the sink. It is near the MRT a short walk that leads to the malls so there is shopping and food options. Overall its average but would not stay as its too small.
Th soundproof of room is not so good, it will be better to improve the soundproof. I can easily hear the sound of water flow of next room. The counter staff is very kind and provide the considerate answer for the customer.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing