I really liked the Intercontinental Club Lounge. Breakfast is awesome, especially the truffles scrambled eggs. But the evening snacks is the best including a quite decent red wine. Hakim is really making your experience extraordinary.
Had 2 days 1 night stay at penthouse suite . Amazing! Great hospitality, service and food selectiob. Breakfast and afternoon high tea were superb! Most importantly, the suite was fantastic! No complaints at all. So happy to ses the fireworks of NDP rehersal as well. Staffs were very good & their service was great!
Thanks to Michelie that I got my internet access which I required for business use. Thanks Michelie for being so awesome. Employees like yourself make great organizations. Thanks IHC for such a wonderful experience
Stayed for 7 nights on our way home from a 2 month holiday. We took advantage of breakfast and Club Lounge access. The staff in the Club Lounge were very attentive. JY, Hakim, Kazwen, Alicia, Allison, Nikki and Pauline were fantastic. I would stay here again and have no hesitation in recommending it to anyone who asks.
I stayed there for 13nights and two of my colleagues stayed for 8 nights. Although I came across couple of hiccups upon checking in which was corrected by the management immediately , it was fairly satisfying experience. My RA status was well recognised and we have been well looked after by the staff. Just want to say thank you to Roy who was servicing us,Jay Kumar at Publico, Rafael who corrected the hiccups. Will definitely come back again.
First time visiting Singapore after pandemic of COVID 19, and staying in InterContinental Robertson Quay is one of the best decision. Our stay had been so wonderful, the room is clean and well- maintained. The staffs were very helpful and thoughtful, making your stay felt like home. All the information upon check in was nicely explained in details, and until check out all I found is a hospitable service from a bravo team. The concierge and front desk team also helped us a lot in arranging transportation during our time here. it was indeed a memorable stay!
My husband and I booked our first post lockdown holiday here. We wanted a quiet, relaxing time and to be spoilt in the club. We have not been disappointed. This is our ninth night and every day the afternoon tea has been varied and delicious. The evening canape snacks have also changed nightly and are of a high standard. We've enjoyed sitting out on the balcony of the club lounge. A big thank you to all the club staff who have gone out of their way to make us feel welcome and special. Staff were helpful and knowledgeable. Thanks to Allison, Thines, Pauline, Erina, Alicia and Kazwen. We wish to give them 5 out of 5 for excellent customer service.
Saw that IHG had some promo so decided to booked the club room for the haji long weekend as a treat for myself.. room was slightly bigger than classic rooms as it is at the corner and gotten a nice high floor. Love the shower/dressing area as well as the floor to ceiling window over design was good and makes one feels costly with its modern design touches.. some little cons was housekeeping wise, language can improved and shower gel wasn’t refill plus a lot of room request took a while to come like ice and additional water etc but I expected hotel should be short handed still? Food and service at lounge was great, definitely the highlight for my stay.. again I think they are shorthanded too and the lounge was packed, still the club lounge team tried their best.. praises for Roy, Alicia, Allison, Hakin and Gina for making this stay memorable. One of the reasons I would come back to.. enjoyed my breakfast at Publico as well.. Lastly Shi Li from front office deserved praises too as she remembered my last name and was always attentive.…
It was so great to stayed in here Food nice , room comfortable and beautiful views Also feel so welcoming;) Swimming pool a bit small but ok for me Maybe put more chairs will be better But I’ll definitely come back again
The lady staff Alicia is amazing she accommodate with all out requests and take an wonderful care of us. Super impress with the rest of the staff that served us today too. Will definitely come back again whenever i can. Good job InternContinental Robertson Quay!