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Hotel Cabana del Lago

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Traveller (1165)
Room & Suite (330)
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Overview
  • Excellent58%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“large hotel”(18 reviews)
“del lago”(20 reviews)
“swimming pool”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,134)
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337 results
Traveller rating
124
142
46
21
4
Traveller type
Time of year
LanguageEnglish
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124
142
46
21
4
Show reviews that mention
All reviewslarge hoteldel lagoswimming poolbeautiful lake viewmain buildinglovely hotelchillishort walksuperb viewscorner roomtour groupmini barbuffet breakfastpublic areasloved this hoteleasy walkhotel is situated
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1 - 5 of 337 reviews
Reviewed 3 weeks ago

On the edge of town, but only a 10 minute walk, and the views are spectacular. The beds were good, as were the pillows and chairs. There were enough electrical outlets, but they were poorly placed. Lots of hot water, good soap and toiletries. No...More

Thank Lipadad
Hotel's Favourite
Reviewed 11 November 2017

I was here for a work trip, accompanied by my two children (ages 8 & 11). We had an excellent visit. The hotel is on the lakeshore, looking at the distant volcanoes. Our main meetings were held in fantastic conference room with stunning views while...More

1  Thank AmandaV7777
Response from Mary S, Director de Relaciones Públicas at Hotel Cabana del LagoResponded 13 November 2017

Dear AmandaV7777, Thanks for sharing your comments in Tripadvisor: we are happy you appreciate details in our property and also from our staff. As you commented the Hotel has an amazing view to the Llanquihue Lake, volcanoes and the city, It is located near the...More

Reviewed 5 weeks ago via mobile

The sauna was so poor it made me sad. We had booked an hour for me and my husband thinking it was a spa. It was a small type of bathroom with 2 plastic stools to sit in for an hour. No robes, slippers, bathrobes,...More

Thank carohinojosap
Response from Mary S, Director de Relaciones Públicas at Hotel Cabana del LagoResponded 3 weeks ago

Dear carohinojosap, Thank you for your feedback and my sincere apologies for the inconvenience. We will take note of each comment and make sure we improve. Kind regards, Santiago Baylis Hotel Manager

Reviewed 9 June 2018

The hotel is located atop a hill that overlooks the water. The entire structure is made out of logs and some of the furniture is as well. This doesn't mean that it is short on the amenities. Whatever you could get in a luxury hotel...More

Thank Cegis360Playground
Response from Mary S, Director de Relaciones Públicas at Hotel Cabana del LagoResponded 4 weeks ago

Dear Cegis360Playground, Thank you very much for your comments, we hope you come back on your next trip to our Hotel, Regards. Mary Sanchez

Reviewed 18 May 2018 via mobile

This hotel is undoubtedly in a good location and, if you can get a room facing the right way, has lovely views across the lake. However my experience of the hotel was poor - the service is dreadful and the staff are completely uninterested in...More

Thank Benthegingercat
Response from Mary S, Director de Relaciones Públicas at Hotel Cabana del LagoResponded 23 May 2018

Dear Benthegingercat, Thank you for your feedback and I sincerely apologize for the inconvenience caused. Clearly two of our reception staff made serious mistakes – one for not arranging you packed breakfast request and the other for not reacting correctly to the first mistake –...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Varas
#3 Family Hotel in Puerto Varas
#3 Spa Hotel in Puerto Varas
#4 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Varas
#3 Family Hotel in Puerto Varas
#3 Spa Hotel in Puerto Varas
#4 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1165)
Room & Suite (330)
Dining (86)
Pool & Beach (34)
Family and Play Areas (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mmsantoyo
9 March 2018|
AnswerShow all 5 answers
Response from Elliott M | Reviewed this property |
Because of my balance and hearing issues I asked our tour company in Florida to reserve mobility-accessable rooms in Argentina and Chile. I encountered no barriers or difficulties at the Hotel del Lago or at the other three... More
0
Votes
Gustavo Q
19 March 2015|
AnswerShow all 5 answers
Response from MARY S | Property representative |
Estimado, buenos días. Hotel Cabaña del Lago, cuenta con una ubicación privilegiada frente al lago, todas las habitaciones tienen una vista maravillosa. El hotel no cuenta con servicios náuticos, pero hay empresas del... More
0
Votes
Google Translation
Room Tips
"I think the newer section might be better."
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"All rooms have a stunning lake view."
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"Make sure you have a bay view room."
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"Ask for a second floor apartment for the best view."
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