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Traveller (108)
Room & Suite (41)
Dining (12)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“room was large”(8 reviews)
“short walk”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Room Service
Suites
Bar/Lounge
3 Star Hotel
All hotel details
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Reviews (291)
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88 results
Traveller rating
51
26
8
2
1
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Time of year
LanguageEnglish
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51
26
8
2
1
Show reviews that mention
All reviewsroom was largeshort walkview of the lakeadequate bathroompolished woodsmall restaurantwood featuresgerman immigrantsspeak good englishquiet areastyle hotelpleasant hotelcentre of towneasy walkgood sizetea and coffeethe ground floor
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1 - 5 of 88 reviews
Reviewed 2 weeks ago

We had a really strange experience at this hotel. I have written over 70 reviews and this is the second time I am giving a hotel one star. It deserves zero. We went for the breakfast. The only person present there did not speak any...More

Thank ddd5119
Response from Nicholas R, Manager at Hotel PuelcheResponded 1 week ago

Dear ddd5119, Many thanks for the feedback and we apologize for the unfortunate incident. The person in question is not a native English speaker and, apparently, had great difficulty understanding what you where asking of him, so much so that he needed the receptionist for...More

Reviewed 2 March 2018

I arrived at this hotel with flu and was pleased that our room was large and well appointed. I wasn't able to eat much of the breakfast but there was plenty of fruit and delicious orange juice. I did manage to walk into town for...More

1  Thank jeminab
Response from Nicholas R, Manager at Hotel PuelcheResponded 19 March 2018

We hope you enjoyed you stay with us, despite having the flu. Thank you for your kind comment. Best regards,

Reviewed 1 January 2018

This hotel is a short walk (10-15 minutes) from the town centre situated across from the lake and a small park. The walk into town along the lakeside path is beautiful. Staff were helpful and spoke English. Our Executive King Room was large with a...More

Thank Pamrella
Response from Nicholas R, Manager at Hotel PuelcheResponded 2 January 2018

Thank you for your comments; glad you enjoyed your stay and hope to see you again soon! Regards,

Reviewed 29 December 2017

We stayed here for 1 night in November, the hotel is 5-10 minutes walk from the center, but there is a great bar at the front of the hotel that services great food and amazing cocktails. Across from the hotel is a little park with...More

Thank James B
Response from Nicholas R, Manager at Hotel PuelcheResponded 2 January 2018

Thank you for your comments; glad you enjoyed your stay and hope to see you again soon! Regards,

Reviewed 11 December 2017

A small modern hotel built in a Germanic style, as were most of the buildings in this town where many German immigrants settled. Situated on the edge of town and a 10 to 15 minute walk (along the lakeside is a much better route). Our...More

Thank Antony B
Response from Nicholas R, Manager at Hotel PuelcheResponded 2 January 2018

Thank you for your comments; glad you enjoyed your stay and hope to see you again soon! Regards,

View more reviews
Best Value Properties in Puerto Varas, Chile
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Concierge
Room Service
Room amenities
Minibar
Things to do
Bar/Lounge
Details
Price range
US$86 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Puerto Varas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (108)
Room & Suite (41)
Dining (12)
Pool & Beach (2)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
DPfromColorado
19 December 2016|
Answer
Response from Claudio M | Property representative |
Dear Sir We can send you taxi or a car rent, just send your flight information. Kind Regards
0
Votes
Google Translation
Room Tips
"Avoid this hotel unless you know they have fixed the problems I described"
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"Ask for a room with a view of the lake."
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"Higher might give better view."
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"Stay above level 2 if possible. We stayed right above the restaurant/bar was fairly noisy until about..."
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