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We had a really great experience at Hotel Gen. The staff was so friendly and always went above and beyond (they especially went out of their way to make my 5-year old son feel special).
We were on the 7th floor, and while the view...More
Having visited several hotels over the last years but never found a hotel with so many flaws as this one. It is cheap but there are a few things that should be OK, such as the telephone and thetelly are two of the things which...More
My husband and I came to this hotel with great trepidation because of the poor ratings given to it by the reviews we read on tripadvisor. This is what has saved us from being disgruntled and upset. It has turned out so far, after one...More
Hotel Gen is under the guise of a friendly, fashionable and tourist friendly hotel when in reality, they barely speak English, are located in a filthy part of the city and have no sense of business integrity.
The Ugly - My credit card number was...More
Arrived at 0600 hrs following an overnight flight.
No check in until 3pm and actually, no booking.
Apparently booking cancelled 2 days earlier and motel fully booked out for the next 3 days
Reception staff were rude and initially aggressive then completely ignored us and...More
US$58 - US$87 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Best Value Hotel in Santiago
#26 Spa Hotel in Santiago
Number of rooms
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