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Noi Vitacura

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685 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Irvine, California
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 26 October 2016

We were lucky in that the sometimes murky Santiago air was clear after a rain, and from the rooftop bar the snow-capped moutains were very pretty. The hotel has real charm and is very well run-the room was always spotless on our return, there was a very nice bathtub and a good hard shower, and the beds were comfortable. Food... More 

Helpful?
Thank Imackin
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Dear Imackin, Thank you for sharing your comments of Noi Vitacura in Tripadvisor. We appreciate your detailed review in which you mentioned the many services we offer but in special the client oriented service our staff delivers. We are delighted to know you enjoyed our rooms and facilities and that you had the opportunity to witness the beautiful view of... More 

Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2016 via mobile

Very nice Hotel; located in the best spot in Santiago with plenty of restaurants and bars within walking distance. The Bicentenario park is a couple of blocks away. The bar on the Terrace is among the best in the city; rooms are big and very comfortable, so is the spa and breakfast. Highly recommend it; for business or pleasure, couples... More 

Helpful?
Thank Jesus C
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. Jesus C. Greetings from Noi Vitacura! Thank you so much for taking your time to write a review about our hotel. We are glad to know that everything in your stay was up to your expectations and that the location of our hotel was of your liking. We thank you for mentioning the different facilities we offer such... More 

Toronto, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 October 2016 via mobile

Checked in for five nights in what I would consider a boutique hotel. The neighborhood is amongst the best that Santiago has to offer. Plenty of excellent restaurants within walking distance and the CasaCostanera mall. The hotel has plenty of good amenities. Good room layouts. Excellent breakfast buffet. The top floor restaurant is a great place to take in the... More 

Helpful?
Thank Travelling4U2C
Noi H, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Travelling4U2C, Thank you so much for your lovely and detailed review. We are delighted to know that our hotel has met your expectations in every way making your stay pleasant and enjoyful. Thank you for mentioning the high services and quality of Noi Vitacura. We wish you a lovely day and invite you to come back for another unique... More 

London, United Kingdom
1 review
Reviewed 26 September 2016

In a city of very many well-run but boring and identical coprprate chain hotels, the Noi stands out as an outstanding and very classy hotel - with excellent location, excellent food & beverage, very kind and willing staff, and very nice rooms.

Helpful?
Thank sales638
Noi H, Guest Relations Manager at Noi Vitacura, responded to this review

Dear Mr. Sales638, Greetings from Noi Vitacura! Thank you so much for writing amazing comments of our hotel. We are delighted to know that you have enjoyed your time and experience in our property and that our services, staff, location, and quality have been up to your expectations. We are grateful that you have mentioned the very kind and willing... More 

los angeles
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 September 2016 via mobile

First off let me say that the staff here is just wonderful. In no way does this poor review reflect on anyone that I had any interaction with. From the person that checked me in to the AC repair guy that hung out in my room for two hours they were all professional, polite and caring. The first thing is... More 

Helpful?
Thank montanablur
Noi H, Guest Relations Manager at Noi Vitacura, responded to this review

Esteemed Mr. Montanablur We would like to start by apologizing for all the inconveniences you experienced during your time in Noi Vitacura. Please know this is not the kind of service we usually give our guests and clients. We are currently working on improving on these situations. We truly lament that your expectations of infrastructure and design were not met.... More 

Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016 via mobile

Been a longstanding "W" fan but that is now over. I was recently blessed moving between houses with staying at the Noi in Viticura. The service is highly personalized. The language skills are the best in the City and the secret gem here is the food and hospitality. Certified Executive Chef Christian Rencoret is by my estimation one of the... More 

Helpful?
1 Thank John P
Noi H, Guest Relations Manager at Noi Vitacura, responded to this review

Esteemed Mr. John P, Greetings from Noi Vitacura! Thank you so much for taking your time to write a review of our Hotel in TripAdvisor. We are very grateful that you have mentioned the great selection of our products and high standards of our Executive Chef Christian Rencoret , Maître Edgardo Valdes and Housekeeping Lady Isabel. We are delighted to... More 

New York City, New York
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 August 2016

This could be a very good hotel if they can get better organization. I arranged for a pick up at the airport, it never came. I arranged for a wake up call also, never happened. The buffet breakfast needs improvement. The service was all excellent. The rooms were comfortable but I could hear street noise and music playing.

Helpful?
Thank bpr18
Noi H, Guest Relations Manager at Noi Vitacura, responded to this review

Esteemed Mr. Bpr18, Along with greeting you and hoping that you are doing well, I would like to start by thanking your for taking your time to answer our Guest Service Survey. I would like to introduce myself, my name is Caterina Hamwi Guest Relations Manager of NOI Vitacura. I read your comment concerning the inconveniences you had during your... More 

Houston, Texas
Level Contributor
160 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 31 August 2016

Exceptional in every way. Great location. Shopping. Parks. Restaurants. Immaculate. Kind helpful staff. Beautiful architecture and rooms. Large. Bright. Comfy beds STYLISH. Delicious breakfast also included and wifi works well. Pleasurable experience.

Helpful?
1 Thank BusinessPr0fessi0nal
Noi H, Guest Relations Manager at Noi Vitacura, responded to this review

Esteemed BusinessPr0fessi0nal, Wishing you a lovely day I would like to start by thanking you for taking your time to write your comments of Noi Vitacura in TripAdvisor. We are delighted to know that your stay was beyond your expectations classifying it as "Exceptional in every way". Thank you for mentioning the different services and products we offer, we are... More 

Argentina
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2016 via mobile

We hosted a customer event where we used a conference room as well as lunch at the 9th floor terrace. Hotel Personnel has been extremely professional and dedicated. Internet didn't fail despite being an IT event running live demos. Excellent catering

Helpful?
1 Thank Leandro G
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 August 2016 via mobile

This hotel is a good option for travelers planning to stay in the upscale neighborhoods of Santiago. With a nice terrace for drinks and small bites and a very good breakfast, it is a no fail for business trips and couples. On the negative part, having only 1 lift working is not a good option and I was unable to... More 

Helpful?
1 Thank Jose M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Every room in Noi Vitacura has its own identity and each of our spaces is designed to experience sensations. We are part of Noi Hotels, the first Chilean chain of sophisticated and trendy hotels with a warm style, personalized, inclusive and with high standards of technology and sustainability. ... more   less 

Additional Information about Noi Vitacura

Address: Avenida Nueva Costanera 3736 | Vitacura, Santiago 8320000, Chile (Formerly Noi Vitacura)
Region: Chile > Santiago Metropolitan Region > Santiago > Vitacura
Price Range: $266 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Noi Vitacura 5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Odigeo, HotelsforEveryone, HotelTravel.com, Hotels.com, Agoda and Priceline so you can book your Noi Vitacura reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Santiago
#8 Spa Hotel in Santiago
#11 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
#28 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Noi Vitacura staff and other travellers.
5 questions
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Questions? Get answers from Noi Vitacura staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors facing Avenida Costanera have nice view”
 of 5 bubbles mbmcgrath, 26 May 2016 | Read review
“We traveled with 3 other couples and stayed on floors 2 through 5. The hotel has 8 floors. An excellent experience at the Noi!”
 of 5 bubbles G5418LCcharlesh, 27 Jan 2016 | Read review
“request a room on a higher floor for a quieter stay -- the lobby is open to all the rooms due to the design of the interior architecture”
 of 5 bubbles 1ericag, 25 Jan 2016 | Read review
“Top floor with hot tub on private balcony with view of Andes”
 of 5 bubbles 921BrianB, 24 Jan 2016 | Read review
“I prefer the back rooms, are quieter.”
  • Our suite
  • Room service Breakfast
 of 5 bubbles lluviaxlluvia, 11 Dec 2015 | Read review
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