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Heidelberg Haus Apart Hotel

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Traveller (153)
Room & Suite (72)
Storyboard
Overview
  • Excellent49%
  • Very good41%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“apartment hotel”(4 reviews)
“no elevator”(6 reviews)
“metro stop”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Concierge
Meeting Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Heidelberg Haus Apart Hotel
Special Offer: Package Deal
Offers from Heidelberg Haus Apart Hotel
Special Offer: Package Deal
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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47 results
Traveller rating
29
14
3
1
0
Traveller type
Time of year
LanguageEnglish
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29
14
3
1
0
Show reviews that mention
All reviewsapartment hotelno elevatormetro stopcostanera mallair conditioningenjoyed our staychilliplace to staywithin walking distancelucianoprovidenciabedroomneighborhoodandes
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1 - 5 of 47 reviews
Reviewed 3 days ago

The place is great. Very close to everything in Providencia, super clean and the price is really good. Breakfast is fair and the people is very nice. I would recomend the higher floors if you don´t mind the stairs.

Review collected in partnership with this hotel
Thank pleivaolivares
Response from Luciano T, Gerente at Heidelberg Haus Apart HotelResponded 2 days ago

Dear guest: Thank you very much for your comment. We are really glad that your stay was good. Best Regards, Luciano Tagle (Manager)

Reviewed 3 days ago

Although the staff is really friendly, the conditions of the apartment we stayed was poor. The cleanliness is the worse. The breakfast could be better too. The location is ok and the bed is comfortable. You can find better options within the same price range.

Review collected in partnership with this hotel
Thank Julio C
Response from Luciano T, Gerente at Heidelberg Haus Apart HotelResponded 2 days ago

Dear guest, I am sad to read that your stay was not what you expected. We take note and will do our best from now on. Best Regards, Luciano Tagle (Manager)

Reviewed 16 June 2018

A very nice place to stay in, very clean, comfortable and good located at Providencia - you can reach Costanera Mall or subway in a 10 minutes walk through a beautiful neighborhood . My highlight to the staff: very kind and always always willing to...More

Review collected in partnership with this hotel
Thank Giselli P
Response from Luciano T, Gerente at Heidelberg Haus Apart HotelResponded 4 weeks ago

Dear Mrs. Pyaia: Thank you very much for your great comment. We love that you had a good stay with us. We hope to have you back at our hotel. Until then, best regards, Luciano Tagle (Manager)

Reviewed 4 May 2018

This hotel is good, but not for business travelers. No elevator, no water to buy, no room service, no AC and no collective space to work. The room is good, clean and have some kitchen infrastructure. The shower is too tight, impossible to take a...More

Thank ETog
Reviewed 24 April 2018

The Heidelberg house had nice rooms, good service and a tasty breakfast. I enjoyed the location of the Heidelberg Haus in Providencia very much - I feeled very confident and the neighbourhood was quiet.

Review collected in partnership with this hotel
Thank schultz2018
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$75 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Santiago
#10 Best Value Hotel in Santiago
#40 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$75 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Santiago
#10 Best Value Hotel in Santiago
#40 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms
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Traveller (153)
Room & Suite (72)
Dining (12)
Questions & Answers
Ask a question
Floridanative150
12 August 2016|
AnswerShow all 2 answers
Response from Werner E | Reviewed this property |
Hi , there are very helpfull staff! Greetings Werner
0
Votes
Trev-LynNZ
14 March 2015|
Answer
Response from Luciano T | Property representative |
Dear Mr. Lyn, No, we do not have a pool. Do not hesitate to contact us again for further information. Best Regards, Luciano Tagle Administrator
0
Votes
Google Translation
Eulenspeegel
18 October 2014|
Answer
Response from Luciano T | Property representative |
Dear guest, Unfortunately the building does not have elevator. Regards, Luciano Tagle Administrator
0
Votes
Google Translation
Room Tips
"Just enjoy them"
Read review
"No elevator, so avoid higher floors if you have mobility issues"
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"All rooms are good. No elevator available (4 stories high)"
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"All rooms are ok, if you have lots of luggage, you might prefer lower level's rooms"
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