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Crowne Plaza Santiago

Expedia.comUS$90*
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#44 of 196 Hotels in Santiago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$190*
US$90*
US$190*
US$90*
US$99*
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Crowne Plaza Santiago
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1,147 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Halifax Region, Canada
Reviewed 10 April 2017 via mobile

The hotel is ok . Nothing special . Gym is very good . Comfortable beds and pillows . Food is great . I ran out of towels and had to wait 15 minutes to get new ones as they didn't have new ones ready . Staff is extremely helpful . Location I wasn't very pleased . It's central but not...

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Helpful?
1Thank Marcos M
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying with us and for sharing your review about our hotel. Your opinion is very important for us, as it will help us improve our standard and services. Thank you for your kind comments about rooms and our helpful staff. I hope you come back to our property very soon. Sincerely.,

Galway, Ireland
Reviewed 7 April 2017 via mobile

Stayed three nights at this hotel and found it pleasant and would recommend. Nothing spectacular about the hotel but it is well located, food was decent and price offered excellent value. Pool is small and not particularly inviting but this would not put me off staying here again. One word of caution- best price was not via the IHG website...

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1Thank 50nightsperyr
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you very much for staying with us and for taking the time to give us your impressions about our hotel, we much appreciate it. Guests’ comments are very valuable for us in order to keep and improve our service and facilities. We are happy that you have enjoyed our location . It will be a pleasure to...

Cincinnati, Ohio
Reviewed 5 April 2017

Typical Crown Plaza Hotel (meaning very nice business style hotel) overall in a very convenient location to tourist areas of interest at a great price. Plaza de Armas area is a pleasant 1 mile walk or a couple Metro stops. Walk by Santa Lucia Hill on the way. Also convenient to Musee Bellas Artes and the Bellavista area (popular in...

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Helpful?
Thank Willie555
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We appreciate you have posted your experience about Crowne Plaza Santiago. We are happy to know that you liked our location. Effectively you mention our location is very convenient, surrounded by numerous dinning and cultural options that you can easily go walking. We also appreciate your kind comments about our Front Desk Staff, we have a great team...

Reviewed 2 April 2017 via mobile

With the grandour of the '90s this is a perfect choice if you come for bussines to Santiago. Spa, swimming pool and tenis courts, all in pristine conditions. Rooms are big and comfortable. Staff is helpful and friendly. Close to the restorants in Lastarria street. A really good choice to stay.

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Helpful?
Thank Bernardo S
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for reviewing our property and tell about your good experience with us. It is always great to have a good feedback from our clients and hear that they enjoyed our facilities, location and our staff. We are very proud of them and we will share your comments with them. It will be a pleasure to receive you...

Oxford, Ohio
Reviewed 21 March 2017

Stayed two nights with a G Adventure tour. From appearances, the hotel caters primarily to business travelers and tour groups, with conveniences like wash cloths and electrical outlets to accommodate North American plugs. Breakfast is served in a large conference room, where you find a more than ample selection of hot and cold items spread out over several serving tables....

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1Thank Oxford1809
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for your feedback and taking the time to share the experience of your recent stay with us. We very much appreciate it. We are pleased that our breakfast and location were according to your expectations and you enjoyed walking distance to nearby places. Your comments about the missing coffee are well received and we will improve it....

London, United Kingdom
Reviewed 9 March 2017

This hotel is centrally located being about 10 minute walk from Plaza de Armas Staff helpful and friendly Rooms clean and comfortable. But it does need a bit of a face lift as the carpets and wallpaper in the corridor are looking grubby and tired We were too early to get our room but we were able to shower in...

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Helpful?
1Thank foxylady23
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest, Thank you so much for your review about our hotel. I am pleased to hear that you enjoyed your stay with us and you liked our lounge floor as well as our Restaurant. We will take into account your observations and we'll work on them to improve our standards and services. Thanks again for staying with us and...

Melbourne, Australia
Reviewed 7 March 2017

A three night stay at Crown Plaza Santiago, mid-February to end a three week visit to South America and this was to unwind and prepare for the long journey back to Australia. The hotel is well situated and within easy reach of just about anywhere in Santiago with the underground just a short walk from the front door. Check in...

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Thank Wizardoz1944
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you very much for staying with us and taking your time to share your experience about Crowne Plaza Santiago. We are pleased that our people, service were according to your expectations and you enjoyed walking distance to nearby places. We also appreciate your observations about noise and Restaurant and we will share with our team to improve...

Oxford
Reviewed 6 March 2017

We stayed there as platinum card holders - extremely comfortable room, very helpful and friendly staff and the executive lounge offered a superb breakfast. It was very conveniently situated for walking to bellavista for dinner. Highly recommended.

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Thank Munchkinette
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We are happy to know that you had a great stay in Crowne Plaza Santiago. Effectively you mention that our location is very convenient, surrounded by numerous dining and cultural options, that you can easily go walking. We also appreciate your kind comments about our executive lounge, our facilities and service, our great team is concerned to make...

Reviewed 3 March 2017 via mobile

Our flight to Paris was cancelled when we were already boarding. AF gave 350 passengers an extra Nigth in Santiago . We got a room in the Plaza, this is a typical congress hotel, a little bit outdated but otherwise perfect. Swimmingpool at third Floor really perfect, in the evening Sun !!! The hotel organised an excellent buffet for around...

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Helpful?
Thank Christinus
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for taking your time and post your feedback about Crowne Plaza Santiago. We are delighted to hear that you had a pleasant stay in our hotel . Certainly,our location is one of the best in town, surrounded by numerous dining and cultural options that you can easily go walking. Thank you for your comments and we...

Reviewed 2 March 2017

This is really a hotel that, once you peel back the layers, gets better and better. For starters, the pool area is wonderful and the fact there are tennis courts is just amazing. For a summer morning, there isn't really a better activity. The hotel is undergoing a long-term renovation, as evidenced by the second floor's architecture vis-a-vis the floors...

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Helpful?
Thank Joseph O
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for your feedback and excellent review of your recent stay in our hotel. We are delighted to hear that you had a very pleasant stay in Crowne Plaza Santiago. It was very nice that our staff and facilities exceeded your expectations. Everybody here are committed to work exceptionally to make every guest feel special. . Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more   less 

Additional Information about Crowne Plaza Santiago

Address: Avenida Libertador Bernardo o'Higgins 136, Santiago 8331030, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $139 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santiago 4*
Number of rooms: 293
Reservation Options:
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Also Known As:
Santiago Crowne Plaza
Hotel Style:
#14 Spa Hotel in Santiago
#23 Family Hotel in Santiago
#24 Luxury Hotel in Santiago
#26 Romantic Hotel in Santiago
#30 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santiago staff and other travellers.
22 questions
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Questions? Get answers from Crowne Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view of the city.”
Z9488CCdanielr, 17 May 2017 | Read review
“Get Club Level if you can”
RayleighTraveller, 20 Apr 2017 | Read review
“In good weather, upper floors have nice views of the surrounding Andes.”
mrancer, 19 Feb 2017 | Read review
“a high floor is an adventeg”
haimon, 15 Feb 2017 | Read review
“There was absolutely no street noise on the upper floors of the hotel, no matter which direction you were facing.”
DavidM697, 15 Feb 2017 | Read review
5 of 5
Expedia.com
US$90* /night
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Booking.comUS$99
TripAdvisorUS$90
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Prices are for 1 room, 2 adults
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