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Four Points by Sheraton Santiago

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#48 of 194 Hotels in Santiago
Certificate of Excellence
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633 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Santiago
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Showing 204: English reviews
Los Angeles, California
Reviewed 14 April 2016 via mobile

Decided to stay for a night at this Starwood hotels to check it out. The location is short walking distance from the Costanera center (basically a mall). SPG Platinum upgrade was to a suite with balcony. Internet worked well (sometimes problematic in South America). The only issue was sewerage smell in the bathroom.

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1Thank LoyaltyLobby
Silvana M, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Guest, Thanks for your comments. We are pleased that you enjoyed your stay with us. Your observations help us grow as a hotel. We hope to see you in your next stay in Santiago. Best regards, Team Four Points by Sheraton Santiago

Blue Mountains, Australia
Reviewed 9 March 2016

Stayed here on two occasions. The rooms are basic, but comfortable. The hotel is in an excellent location, with the main shopping district and restaurant selection nearby excellent. The buffet breakfast is not worth the effort and I would rather go to one of the cafes nearby. On our first visit, the buffet was not ready before we left. Even...

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Helpful?
1Thank Gone2Dogs
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Sir, We appreciate your comments, these are very important to us. Our interest is to offer a high quality service to all our guests. Thank you very much for your preference. Best Regards, Hotel Four Points by Sheraton Santiago.

New York City, New York
Reviewed 20 February 2016 via mobile

This was our first time in Santiago, and our children cane with us. I chose this hotel because a guidebook said it was centrally located. And, it was. We were a short walk from the subway, Providencia Avenue, and a park. We were also a $10 Uber ride away from Los Condes. The hotel employees were kind, helpful, and courteous....

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1Thank FoxFrancis
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Sir Thank you very much for your comments and for choosing us. Your comments are very important because alow to be us attentive to the needs of all our guests. We hope to have the opportunity to have their presence at the next opportunity. Best Regards, Hotel Four Points by Sheraton Santiago.

Nashville, Tn
Reviewed 11 February 2016

We spent a Saturday night at the Sheraton Four Points courtesy of LAN because a very late flight led to a missed connection. We did not reach the hotel until almost 3 am. Despite the late hour, the staff greeted us warmly. Our room was clean, nicely furnished and the a/c worked to quickly cool off the room. We slept...

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Helpful?
Thank Nashville1
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Sir, Thank you very much for your comments, we are pleased that your stay was pleasant. We are looking forward to your next visit. Kind Regards, Hotel Four Points by Sheraton Santiago

Peregian Beach, Australia
Reviewed 9 February 2016

Nice area will be noisy on weekends as nightclubs (Ear plugs supplied in room!) Nice cafe around treed street near to largest shopping centre with biggest food court ever Front desk very good room service meal good bar quiet service good

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Thank Pacsun36
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Sir, Thank you very much for your comments. We are happy to know that you enjoyed your stay during your visit in Santiago. We hope to see you in a next opportunity. Kind Regards, Hotel Four Points by Sheraton Santiago

Canada
Reviewed 14 January 2016

Check-in was very good. Very helpful and friendly staff. Room was very clean and modern. Very good location. The restaurant was very expensive with small portions of food. Breakfast was included for some guests. Could walk to the Costanera Centre with "giant" mall! Lots of restaurants on the top floor of the mall. Bring along your Spanish dictionary. We felt...

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Helpful?
Thank toluce
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Guest Thank you very much for your comments and for having chosen our hotel during your stay. We are pleased to know that you enjoyed your stay with us. We hope to see you soon! Kind Regards, Hotel Four Points by Sheraton Santiago

Reviewed 9 January 2016 via mobile

Good and clean rooms, great location at Providencia area, Santiago! The guys in front desk are many helpful and an excellent attention with the guests. Breakfast is expensive and there aren't many options to justify the price. I'd recommend it to my friends!

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Thank Marcel K
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Guest, Thank you very much for your comments and recommendation. We are glad yto know that you enjoyed your stay. Kind Regards, Team Four Points by Sheraton Santiago

Reviewed 3 January 2016

Stayed at the Four Points for one night. The location is excellent as the hotel is surrounded by some of the best restaurants in town. Room was spacious and very clean, although the AC was a bit noisy.

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Thank Axel C
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Axel, We appreciate your comments and your preference. We hope to see you soon. Kind Regards, Team Four Points by Sheraton Santiago.

London, United Kingdom
Reviewed 31 December 2015

"Shame on the Sheraton name" This was the 'tackiest' hotel we stayed in over the course of three weeks in Argentina and Chile. Although it has four stars, is associated with the Sheraton name and charges 4-star Sheraton prices, it is of very poor quality. Decor is awful, the refurbished rooms are falling apart (our air conditioning unit leaked and...

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Helpful?
Thank Myra S S
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear Guest, First, we appreciate your comments about your experience during your stay in our hotel. The comments of our guests are very important to us. When they are positive we are rewarded for our efforts, grow and gain confidence through positive encouragement. When something is not right, the criticism honest and constructive helps us to correct and pay attention...

Calgary, Canada
Reviewed 31 December 2015 via mobile

We spent 3 nights at this hotel. Room was very clean and well laid out. Restaurant is very good. Michel in the restaurant/bar is excellent. All staff is knowledgeable and helpful. Highly recommended. Breakfast is included in the room rate. Location is perfect.

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Helpful?
Thank canadianbirder
Carolina Q, Guest Relations Manager at Four Points by Sheraton Santiago, responded to this review

Dear guest, We're glad to Know that you enjoyed your stay and the warmth of our service. We hope to see you in a next opportunity. Kind Regards, Hotel Four Points by Sheraton Santiago

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Need anything? Enjoy an easy stay at our 127 comfortable guestrooms. Stay near all the action and take advantage of our location, close to everything! Our great offers will allow you to explore all the sights. ... more   less 

Additional Information about Four Points by Sheraton Santiago

Address: Santa Magdalena 111, Santiago 99999, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $167 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Santiago 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton Santiago Hotel Santiago
4 Points By Sheraton Santiago
Sheraton Santiago
Four Points Santiago
Santiago Four Points
Santiago Sheraton
Hotel Style:
#32 Business Hotel in Santiago
#35 Family Hotel in Santiago
#40 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Santiago staff and other travellers.
10 questions
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Daytona Beach, Florida
over a year ago

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Questions? Get answers from Four Points by Sheraton Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was quite high in the building but the lifts work quite well and fast. The view was nothing special.”
 of 5 bubbles JorgeB372, 18 Sep 2016 | Read review
“Choose top floors, corner room. Be sure your taxi driver knows you are going to Sheraton Four Points and not the other Sheraton in Santiago.”
  • View from 11th floor room
 of 5 bubbles FrankD895, 4 Sep 2016 | Read review
“Close to Los Leones metro station”
 of 5 bubbles Junsjc, 29 Jul 2016 | Read review
“Dont go on Friday or weekend as could be noisy”
 of 5 bubbles Pacsun36, 8 Feb 2016 | Read review
“We had an upper floor at the back of the hotel and it was very quiet.”
 of 5 bubbles toluce, 14 Jan 2016 | Read review
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