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The Ritz-Carlton, Santiago

Travellers' Choice award winner
#16 of 197 Hotels in Santiago
GreenLeadersSilver level
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The Ritz-Carlton, Santiago
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1,212 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Zollikon
Reviewed 3 days ago NEW

Reliable quality and service delivery as always. Very good concierge help, good restaurant service and very comfortable rooms, the kind one expects of Ritz-Carlton. Excellent restaurant recommendations by concierge.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank fernandk243
Poole, Dorset, UK
Reviewed 4 days ago NEWvia mobile

We had a great stay - having just had 4 nights in the W. Service, room, club facility, pool etc. All excellent. We also really like the location. Try dinner at Tiramisu just round the corner to see where the cool locals eat out.

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Helpful?
Thank LiliiputGiant
Del Mar
Reviewed 5 days ago NEW

We were at the Ritz Carlton 3 nights before our tour started. We found the hotel to be very clean and the staff friendly and helpful. The breakfast buffet was very good. The Metro was across the street and in walking distance to several nice restaurants.

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Helpful?
Thank LMODelMar
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Love the selection of juices and the jamon in the breakfast, with the outdoor seats. Great service from the concierge and advise in getting around the city. Very attentive to your travel need and provide bottle of water while you are waiting for you car/taxi. Well done.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank BobBobGolden
Reviewed 1 week ago

Our room was a little tired, but that said, the bed was comfortable, the housekeeping excellent and front desk staff were helpful and courteous. We felt very safe in this city and were only sorry that our stay was not longer.

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Helpful?
Thank Antal
Houston, Texas
Reviewed 1 week ago

This is an excellent place to stay in Santiago. The rooms are spacious and well appointed. The bed was divine, so comfortable. All of the staff was very friendly and helpful. I would definitely stay at this Ritz Carlton again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank J4300UTjohnm
Sydney, Australia
Reviewed 1 week ago

Enjoyed our stay, staff were very helpful. Breakfast was good. Felt very safe and good restaurants nearby. The room was very comfortable but a little dated. Would recommend this hotel. The subway was just across the road and easy to get around.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Tauto12
denver, United States
Reviewed 1 week ago

excellent value for quality of accomodations and went above and beyond in meeting specific needs wold definitely return front desk staff nfollowed thru and even anticipated needs. highly recommend to stay here

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Louis F
New York City, New York
Reviewed 2 weeks ago

It's located in the more quiet financial area of Santiago. Hotel itself is still elegant, with decent size rooms, a modest gym and pool, but overall furnishings, decor, facilities can use a major uplift and renovation. Most of the fixtures and structural components are old (including elevators and bathrooms). Service is still very good and attentive.

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1Thank l0uisef0ng
Madison, Wisconsin
Reviewed 2 weeks ago via mobile

Stay at the hotel a total seven days with a break of four in the middle for an outing to Easter Island. The hotel club floor was great. Tasty treats throughout the day and attentive staff the assist with various bookings and confirmations. They stored bags for us while traveling to Easter Island and made our travels a bit easier....

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Helpful?
Thank Stacy S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxurious guest rooms and suites, including 49 Club Level rooms, we invite you to be inspired amid spectacular city and sweeping mountain views. ... more   less 

Additional Information about The Ritz-Carlton, Santiago

Address: Calle Uno 15, Santiago 8360482, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Las Condes
Price Range: $356 - $627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Santiago 5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Marriott, Expedia and Jetsetter so you can book your The Ritz-Carlton, Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Santiago Hotel Santiago
Santiago Ritz Carlton
Ritz Santiago
Hotel Style:
#2 Business Hotel in Santiago
#3 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#4 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#10 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Santiago staff and other travellers.
12 questions
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Questions? Get answers from The Ritz-Carlton, Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we always enjoy higher level rooms in all hotels”
 of 5 bubbles chrisperryman, 4 Feb 2017 | Read review
“All views are good. The club floor is on the 9th floor so I would recommend a room on that floor so that you can just walk to the lounge.”
 of 5 bubbles esernel, 25 Jan 2017 | Read review
“All are excellent”
 of 5 bubbles suesJ9531EO, 7 Jan 2017 | Read review
“Ask for a room at a higher level and pay up for concierge level”
 of 5 bubbles fjmccarl, 5 Jan 2017 | Read review
“Higher floor”
 of 5 bubbles Jackandkaren1972, 3 Jan 2017 | Read review
5 of 5