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From the lobby till the gymnasium on the top of the hotel with jacuzzi, everything was perfect. Very good restaurant, excellent brunch with chocolate fountain. Nice atmosphere. Always with pleasure I meet again the nice and efficient staff.
A lovely 'colonial style' hotel in a very pleasant area. We have stayed before about 4 years ago. We checked in early form the airport and as our room was not ready we went up to the spa. Lovely and quiet with surreal views of...More
I had stayed at the Ritz in Santiago a couple of years ago and loved it; hence I stayed there twice on this past trip. It did not disappoint! The rooms have all been renovated with a more modern feel. Impeccable as always.
This being our first trip to Santiago (and South America), we liked the hotel's location in a very modern and business-like area of the city. It was easy to walk to nearby restaurants, cash machines etc. The older part of the city, with more of...More
I took a from the airport to the hotel and arrived in about 25 mins with no traffic. It was late evening from an Raster Island flight. There several other guests on the same flight also at check-in, which took a little longer than usual....More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.