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The Ritz-Carlton, Santiago

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Traveller (646)
Room & Suite (258)
Dining (73)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(73 reviews)
“chilli”(102 reviews)
“top floor”(42 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,521)
There are newer reviews for The Ritz-Carlton, Santiago
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Traveller rating
600
236
79
36
11
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600
236
79
36
11
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All reviewsclub levelchillitop floorexecutive floorthe financial districtjunior suiteconcierge staffrooftop poolcar serviceexcellent hotelluxury hotelw hotellobby barpublic areassubway stationlas condesnice neighborhood
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291 - 295 of 962 reviews
Reviewed 28 August 2016 via mobile

This a hotel that looks brand new and modern on the outside until you step inside and go back a few decades. I've stayed my fair share of nights at RC hotels to the extent that I even got their loyalty card instead of Marriott's,...More

1  Thank dfvital
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 30 August 2016

Dear dfvital, I appreciate your review and I thank you for your loyalty as a Ritz-Carlton Rewards Member. I am paying close attention to your feedback in regards to our communication opportunities and not providing our legendary service. I sincerely apologize for any inconveniences this...More

Reviewed 27 August 2016

Inside an arguably ugly, modern building is hidden a lovely hotel, up to the usual (high) standards of the Ritz-Carlton's. Elegantly decorated, offering spacious rooms and excellent service, it is probably the best hotel in town. A special mention is due to its spa (and...More

Thank Elliot B
Reviewed 26 August 2016

The hotel is amazing. The staff is very friendly and helpful. It's in a very nice area with lots of shops, restaurants and bars in walking distance. Fantastic breakfast at the restaurant, beautiful Spa with a fantastic pool, jacuzzi, gym and balcony. There is also...More

1  Thank DeiaAS
Reviewed 18 August 2016

We had a great 5 night stay in July. The staff is so friendly and accommodating. Whether it was front desk, breakfast, lobby bar, housekeeping. Uniformly friendly. We felt like we were home. Concierge arranged a last minute wine tour that turned out to be...More

1  Thank JCHIII
Reviewed 13 August 2016

A peaceful oasis in the middle of the city. I stayed on the club level and highly recommend it. I didn't hear a sound once tucked away in my room -- comfortable bedding - lovely sundries and terrific attention to detail. The club lounge was...More

Thank smdath
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$281 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santiago
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$281 - US$391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Santiago
#2 Business Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (646)
Room & Suite (258)
Dining (73)
Pool & Beach (42)
Amenities (63)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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satit_1981
29 June 2017|
AnswerShow all 5 answers
Response from Harumi1 | Reviewed this property |
I apologize, there are views of Andes, for sure. I was just thinking of my room which was of the city. If you are on the terrace you have a wonderful view or have a room high up.
0
Votes
Peru201193
18 March 2017|
Answer
Response from LMODelMar | Reviewed this property |
Try going to the hotel website and click on "Contact Us".
1
Vote
Peru201193
17 March 2017|
AnswerShow all 11 answers
Response from Sue S | Reviewed this property |
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
1
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Room Tips
"Room 1129 is great."
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"Choose level 3"
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"Facing the main road on the corner."
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"They are all good."
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