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There are very few words to say about The Ritz besides "superb ".
I would say the restaurant is outstanding!
There is a pool and a gym on the roof which allows you to relax and workout.
I was upgraded to a club room, which...More
Very rarely have I reviewed a hotel where the experience was nearly perfect from check-in until departure. Our recent stay at the Ritz Carlton in Santiago easily exceeded our highest expectations.
Approximately one week before arrival, I received an email from Madeline Castillo, Guest Recognition...More
A beautiful hotel with a great location. There are good restaurants within a very short walking distance. Location is very safe - which our guide said was not true in some parts of the city. Our only difficulty was getting a private tour to Valparaiso...More
Concierge services were amazing. They handled the usual dinner reservations and transportation with great suggestions. Michael found concert tickets for a show that had been sold out for several months, for which I could not get tickets on my own despite my best efforts. I...More
Upon arrival and checking into the hotel, I realized that I left my cell phone on the airplane. I explained to the Front Desk Agent (Mariamni) what had happened and how all my pictures of my new baby were on the phone. She was happy...More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.