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The Ritz-Carlton, Santiago

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Traveller (646)
Room & Suite (258)
Dining (73)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“club level”(73 reviews)
“chilli”(102 reviews)
“top floor”(42 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
Hotel packages
Offers from The Ritz-Carlton, Santiago
Special Offer: Member Rates
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,521)
There are newer reviews for The Ritz-Carlton, Santiago
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Traveller rating
600
236
79
36
11
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600
236
79
36
11
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All reviewsclub levelchillitop floorexecutive floorthe financial districtjunior suiteconcierge staffrooftop poolcar serviceexcellent hotelluxury hotelw hotellobby barpublic areassubway stationlas condesnice neighborhood
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331 - 335 of 962 reviews
Reviewed 12 April 2016 via mobile

There are very few words to say about The Ritz besides "superb ". I would say the restaurant is outstanding! There is a pool and a gym on the roof which allows you to relax and workout. I was upgraded to a club room, which...More

Thank Gabriel P
Reviewed 12 April 2016

Very rarely have I reviewed a hotel where the experience was nearly perfect from check-in until departure. Our recent stay at the Ritz Carlton in Santiago easily exceeded our highest expectations. Approximately one week before arrival, I received an email from Madeline Castillo, Guest Recognition...More

1  Thank dukektown
Reviewed 10 April 2016

A beautiful hotel with a great location. There are good restaurants within a very short walking distance. Location is very safe - which our guide said was not true in some parts of the city. Our only difficulty was getting a private tour to Valparaiso...More

Thank Victoria F
Reviewed 6 April 2016

Concierge services were amazing. They handled the usual dinner reservations and transportation with great suggestions. Michael found concert tickets for a show that had been sold out for several months, for which I could not get tickets on my own despite my best efforts. I...More

1  Thank James B
Reviewed 5 April 2016

Upon arrival and checking into the hotel, I realized that I left my cell phone on the airplane. I explained to the Front Desk Agent (Mariamni) what had happened and how all my pictures of my new baby were on the phone. She was happy...More

Thank lukamaria
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$282 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Santiago
#2 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$282 - US$393 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Santiago
#2 Family Hotel in Santiago
#3 Romantic Hotel in Santiago
#5 Spa Hotel in Santiago
#6 Green Hotel in Santiago
#11 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (646)
Room & Suite (258)
Dining (73)
Pool & Beach (42)
Amenities (63)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
satit_1981
29 June 2017|
AnswerShow all 5 answers
Response from Harumi1 | Reviewed this property |
I apologize, there are views of Andes, for sure. I was just thinking of my room which was of the city. If you are on the terrace you have a wonderful view or have a room high up.
0
Votes
Peru201193
18 March 2017|
Answer
Response from LMODelMar | Reviewed this property |
Try going to the hotel website and click on "Contact Us".
1
Vote
Peru201193
17 March 2017|
AnswerShow all 11 answers
Response from Sue S | Reviewed this property |
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
1
Vote
Room Tips
"Room 1129 is great."
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"Choose level 3"
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"Facing the main road on the corner."
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"They are all good."
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