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09/07/2017 10/07/2017
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    Hotel Neruda

    Avenida Pedro de Valdivia 164, Santiago, Chile
    Save
    Savings alert: 26% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$120
          US$120
          US$120
          Traveller (174)
          Room & Suite (35)
          Dining (17)
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          Overview
          • Excellent20%
          • Very good43%
          • Average23%
          • Poor9%
          • Terrible5%
          27 Sep 2016
          “Old and not well maintained”
          23 Aug 2016
          “Excelent location, good hotel”
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.5 Star Hotel
          All hotel details
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          Diego de Velazquez
          704 reviews
          #56 of 196 hotels in Santiago
           
          Eurotel Providencia
          411 reviews
          #77 of 196 hotels in Santiago
           
          Panamericana Hotel Providencia
          355 reviews
          #63 of 196 hotels in Santiago
           
          Hotel Neruda Express
          272 reviews
          #109 of 196 hotels in Santiago
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (545)
          Traveller rating
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          1 - 5 of 69 reviews

          Reviewed 4 weeks ago

          I booked a night at this hotel for my family indicating the presence of one child. Stunningly, the reservation price did not include the child despite all appearances and a successful credit card payment. The small print in fact required an additional fee of CL$25.000,...More

          Thank jaburrus
          Response from GerenteHotelesNeruda, Gerente at Hotel NerudaResponded 4 weeks ago

          Dear: Thank you for your opinion, we will make the necessary improvements for a better stay. Best regards, Att, Management.

          Reviewed 27 September 2016

          Stayed in this hotel for 4 nights for business. Room was big but carpet was stained and in bad shape. The whole room looked old. The hotel is well located but in a very busy corner and you can hear everything - not sure if...More

          Thank gmbc76
          Management response:Responded 29 September 2016

          Dear: Thank you for your opinion, we will make the necessary improvements for a better stay. Best regards, Att, Management.

          Reviewed 23 August 2016 via mobile

          This was a good surprise. The room was huge and had three double beds. The location was excelent, near the subway, restaurants and stores. Breakfast was included and was very good. They advertised as having indor pool, but it is inside the gym and if...More

          Thank Branca2016
          Management response:Responded 1 September 2016

          Thank you for your feedback, we are very happy that you liked our hotel there, we wait for another occasion Greetings, Management Hotel´s Neruda.

          Reviewed 17 August 2016

          The hotel is Ok, the rooms are confortable, new Led Tvs, small fridge. All the public places have been remodeled, maybe next step is to remodulate the inside of the bathrooms and rooms. The bes is very confortable, and the sheets are good quality. The...More

          Thank Alberto C
          Response from Carlos P, Director de Relaciones con Clientes at Hotel NerudaResponded 19 August 2016

          Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management

          Reviewed 15 June 2016 via mobile

          The hotel needs an update. The rooms are OK but dated, especially the bathroom. I had a large room with all comfort but it was clearly some years old, the bathroom at least 20-30 years (at least it looked that way). The bd was very...More

          Thank KasperSolingen
          Response from Pilar E, Director de Relaciones con Clientes at Hotel NerudaResponded 21 June 2016

          Dear Kasper; We thank you for your words at TripAdvisor. Obviously the situation you experienced with us was not the best, and we deeply regret every single incident you had. Be sure that your case has also been completely analyzed and corrected to avoid such...More

          Diego de Velazquez
          704 reviews
          #56 of 196 hotels in Santiago
           
          Eurotel Providencia
          411 reviews
          #77 of 196 hotels in Santiago
           
          Panamericana Hotel Providencia
          355 reviews
          #63 of 196 hotels in Santiago
           
          Hotel Neruda Express
          272 reviews
          #109 of 196 hotels in Santiago
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Room Service
          • Dry Cleaning
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$114 - US$200 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 112
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Booking.com, Priceline, Hotels.com, Cheap Tickets and TripOnline SA so you can book your Hotel Neruda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Chile >
          • Santiago Metropolitan Region >
          • Santiago >
          • Providencia
          • Also Known As
          • Neruda Hotel Santiago ,
          • Hotel Neruda Santiago
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          Traveller (174)
          Room & Suite (35)
          Dining (17)
          Hotel & Grounds (167)
          Bathroom (13)
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          Questions & Answers
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          Room Tips
          "Renovation underway in the hotel."
          Read review
          "Top floor is a must."
          Read review
          "Higher floors are have mor sun light"
          Read review
          "Go Somewhere Else"
          Read review
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