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24/12/2017 25/12/2017
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    Sheraton Santiago Hotel and Convention Center

    Ave Santa Maria 1742, Santiago 8350423, Chile
    011 56 2 2233 5000
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    24/12/2017 25/12/2017
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     2 people are viewing this hotel
    US$186
    US$153
    SAVE US$33
    US$179
    US$165
    Traveller (498)
    Room & Suite (122)
    Pool & Beach (58)
    Overview
    • Excellent32%
    • Very good36%
    • Average19%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “el cid” (16 reviews)
    “pool area” (26 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,265)
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    1 - 5 of 500 reviews

    Reviewed yesterday

    We stayed for 2 nights as part of the group tour. Hotel is walking distance to the shopping area and restaurants. We have free Wi-Fi in the room. The rooms are a good size, contemporary style, and comfortable space. The bathroom has complete amenities and...More

    Thank RPRF
    Reviewed yesterday

    A great staff from check in through check out. A nice lobby bar and huge outdoor patio area around the pool. The room was average in size, but offered a great bed and good night sleep. A nice property and a nice stay.

    Thank CNDTravel
    Reviewed 5 days ago

    The food and drinks are very expensive and the service is poor and slow. To top it off, on my last night there, I ordered a Pisco sour and a sandwich in the lobby bar (I was traveling with a large group, which never leaves...More

    Thank Linda2208
    Response from Patricia M, Guest Relations Executive at Sheraton Santiago Hotel and Convention CenterResponded 4 days ago

    Dear Linda2208, Thank you for sharing your comments with us. I apologize for the inconveniences during your last stay. I would really appreciate if you could contact me to my personal e-mail patricia.mena@sheraton.com Hope you have a nice evening ahead! Best Regards, Patricia Mena Guest...More

    Reviewed 1 week ago

    Visited in June 2017 and back in September. Both times stayed at this hotel and had a great experience. Staff was very friendly and Igor remembered us from our previous visit. Its nice when this happens. I am hoping to visit during their summer to...More

    Thank vernonexit
    Response from Patricia M, Guest Relations Executive at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    Dear Vernonexit, First of all, thank you for taking the time to share your comments with us! It's a pleasure to receive this kind of feedback. We're glad you came back and enjoy our Hotel and the excellent service Igor shows every day, we're happy...More

    Reviewed 2 weeks ago via mobile

    I ordered a glass of wine poolside and it came in a stemless glass with three sips in it. I asked for a better pour and they took it back and brought it back the same. Asked inside at the bar and they said that's...More

    Thank Annette J
    Response from Patricia M, Guest Relations Executive at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

    Dear Annette J, We're very sorry we did not accomplish your expectations during your last stay with us. Your comments will be shared with our Food & Beverage Management team. Hope you can come back soon in order to reivindicate your experience with us. Looking...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$169 - US$316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Spa Hotel in Santiago
    • #34 Luxury Hotel in Santiago
    • #42 Business Hotel in Santiago
    • #43 Family Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 379
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Booking.com, Ctrip TA, Orbitz, Hotels.com, Expedia, Travelocity, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Sheraton Santiago Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Sheraton Santiago Hotel Santiago ,
    • Santiago Sheraton
    Add Photo Photos
    Traveller (498)
    Room & Suite (122)
    Pool & Beach (58)
    Dining (41)
    Hotel & Grounds (303)
    Bathroom (19)
    Family and Play Areas (9)
    Business Centre & Event Rooms (3)
    Nearby
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    Four Points by Sheraton Santiago
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    Ask a question
    Questions & Answers
    ShoshaKer
    16 September 2017|
    Answer
    Response from TomMiale | Reviewed this property |
    I used the supermarket in the shopping center a few blocks away.
    2
    Votes
    BatemansClan
    10 September 2017|
    AnswerShow all 6 answers
    Response from alejandrolarrondo | Property representative |
    HI Jim, we do have money exchange at the front desk,
    0
    Votes
    normanfienman
    23 May 2017|
    AnswerShow all 2 answers
    Response from Dick B | Reviewed this property |
    It depends on where you want to go. We took the "Hop-on Hop-off Bus." There is a stop at the bottom of the driveway. The concierge sells tickets for it in the lobby. That will take you around the city so you can see... More
    0
    Votes
    Room Tips
    "Our group had 4 rooms. All of the rooms were comfortable, and the views were nice from both sides of the..."
    Read review
    "Ask for a room with pool view"
    Read review
    "The higher floors have spectacular views and peace and quite"
    Read review
    "higths rooms has a very good viw. the river view is better than the mountain view."
    Read review
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